New and used 2026 Chrysler Pacifica vehicles for sale near Goodrich, MI

I had a very Great experience at Serra and would go back and lease again

Overall a very good experience. My salesperson was knowledgeable, courteous, and was fair. I was detained a bit for the presentation of the extended warranty that made me a few minutes late to pick up my child, but overall, I'd buy another car from them.

I would like to thank Mr. Bellomo for everything he expediently did for me in the transition of my leased Jeep to my new leased Charger. Having been devastated at the loss of my first Charger in 2016, I tried something new (my Jeep), but just was not in love with it. Being reclusive in nature, I do not enjoy spending long hours having to make purchases of any sort. Mr. Bellomo seemed to understand my reasoning for wanting to get back into something I loved. My car was a desideratum in feeling like "myself" again. Not only did he accomplish this with amazing accuracy, he, also, took the time to speak with my father who lives 24 hours away to reassure him that I would be taken care of. I, literally, had everything done, no surprises or let downs, in two days without ever having to spend hours at the dealership. I cannot thank him enough for giving me back something I dearly loved and have fallen in love all over again. It is not often that people in the customer service industry are understanding, empathetic and sympathetic enough to tailor a person's needs accordingly. I love my new Charger so much, I will be purchasing it when my lease is up. Thank you, Mr. Bellomo. I am in no way a materialistic person, but this meant more to me and my family, just to see me happy again. I, certainly, hope you get the recognition you deserve!

Did not end up buying from them but they are very friendly and helpful. They wrote me non stop emails but at least theyre super willing to help.

Went for an oil change and was fast and friendly. Don't try to push things on you like those 1 hour places do. Would highly recommend!

I have nothing but good things to say about this dealership. Jake in particular has been the most helpful salesman that I’ve ever worked with and he made it possible to get the car of my dreams! They work with you and are fair. They genuinely care about each customer. 100% recommend to ANYONE looking to buy new or used. You won’t be disappointed!!!

I call john Silly on the phone and wanted to lean about 2 veicles I was concidering. He was extremely knowledgable and very good at at his profression. What I liked most is he offered NO "pressure" to make me buy now! He did not turn me over to the F&I guy A.K.A. "The Closer" at most dealers. John gave me a payment that exceeded my expectations, and I did choose to buy the tire and the whel warranty, because he really made it understandable with the benefits. He has will get referals from my company. Thanks John Sillysavage!

Great dealership to buy from. Very transparent. Everyone is very friendly & helping. Especially the managers.

Working with sarge to find the perfect deal was awesome

No appointment needed and the techs will look at your car in line to tell you how long and when to expect to get it back

They did a great job fixing are Jeep that was towed to them and fixed it a week ahead of are appointment time. The service manager new what was wrong with my Jeep even though we told him are repair guy at another place said it was ignition key problem we were glad we took the jeep to the dealer.

Scott Viau was a very patient and helpful sales rep. I was not sure I really was looking for a Jeep , but he found an excellent vehicle choice for me and did not pressure me . Once the transaction was completed he spent a great deal of time showing me all of the many features found on this car. He helped pair my wife and my phones and truly made me a future customer.

Went to the dealership after looking at the 2010 dodge journey online on the car gurus app showed the wife and she wanted to look at it. So we drove from Big Rapids to Durand. While we were looking for the vechicle Kelly French came out and greeted us. The vechicle was at another lot so she drove us to the vechicle and we did the test drive, wife loved it. So now comes the process of wheeling and dealing. Although the journey was at the lowest price possible and was just over 1800 below blue book we paid the price they were asking. Now comes the dealing we had to finance a portion of the price and they had a couple of ladies in the finance department doing the magic. I have a crap credit score and my wife dont have credit, so my wife and I was about to leave when Kristen came in and got us an awesome payment plan and a 3 year warranty that covers all the important parts of the vechicle plus tires and rims. So when we got there it was close to 2 or 3 and we left at 8. My wife and my credit made them work for the money. Lol. But all in all it was the better of the experiences I had at the dealership in the past. I will be back when I need to purchase another vechicle.