Used Chrysler Pacifica Touring L for sale near Bannockburn, IL

Excellent service and execution from Jeff Williams and the whole autobarn Mazda team in Evanston

My problem was resolved in a timely and professional way. Happy customer. I had to write at least 15 words. Why?

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Enjoyable buying experience. My initial encounter with Kimberley Cager was good and improved thereafter. She was very helpful and genuine in her approach. Her sales manager was a pleasure to work with. We did not see eye to eye initially, but worked to find common ground. I look forward to an ongoing relationship.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Mario did an awesome job with the customer service and did not feel pushy at all. Mario did everything he could to make a great deal that my wife and I could agree on. Mario and I connected so well that we decided to network after. Awesome customer service and awesome people. Thanks again!

Ulises Garcia was an excellent salesman. He was very patient with us and answered all of our questions. David Botello also helped us with completing the purchase. It was a very pleasant experience. We were blessed to purchase our car from this dealership.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

I just wanted to say Tim Hoffman in service exceeded my expectations. I bought a 2016 CT6 from a dealership in Crystal Lake. I put 300 miles on the car and noticed something was not right with Transmission good thing I had the extended warranty. Tim coordinated everything it was a big job and he coordinated everything with warranty company and kept me updated on status. Thanks Tim one of the best dealership experiences I have had with a dealer. Al B

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Thank you so much George Adam, you were so helpful and friendly to me. You took your time to explain each necessary repairs to me and at a reasonable price. The work was carried out efficiently. I highly recommend the dealership and I would always recommend George Adam.

My fiancé just recently purchased a vehicle from Zeigler. We were dealing with Jordan and Mike, they were both very helpful and knowledgeable when we had any questions. I will look to this dealership again when needing to purchase my next car.

Thank you so much for the great service. I’m absolutely thrilled with my new car and really appreciate how helpful, everyone was throughout the whole process. Everything was explained clearly, nothing felt rushed. It’s been a pleasure dealing with such a great team and wouldn’t hesitate to recommend you to others. Thanks again for everything.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

The salesman I met called Matt, he is very pro and patient. This dealership is a good place to buy the car, and I recommend people to come.

From their vehicle selection to their product knowledge to their efficient paperwork processes, this buying experience was top-notch. Adam in sales, Tom in finance, and even a John Webb (who checked in to make sure we were happy) all contributed to make ours a smooth and seamless process. Highly recommend.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Brian at Marquardt service department was extremely helpful to get my car all ready for winter with a new set of tires. I appreciate having a great dealership near by to handle my car needs.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Napleton Ford provided quality and professional service and the new car was in fantastic condition upon delivery. Richard the sales consultant was extremely knowledgeable and professional helping me navigate all the controls in the 2026 Platinum Explorer. I truly appreciate his time explaining the workings of this amazing vehicle.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

I have liked working with Ray (especially Rob in service) since they took over the Jeeps on the Run sponsorship a couple years ago but I probably took them for granted. It took me moving out of state and having my new dealership trying to pull a fast one on me regarding a MOPAR service contract to make me appreciate them even more. Rob took the time to help me (a customer that is now out of state and will not be using his service department) so I could set the new place straight!

Easy no pressure experience. Had the truck ready for me when I arrived no mechanical issues and a fair price.

So glad I made this purchase. Very pleased with my Pacifica. Drives nice and I have lots of room and for a big van its easy to navigate. The remote start will spoil me along with the heated seats and wheel. I will not be trading this in anytime soon.

Alex was very professional ans I got to leave with my car very helpful go to him he will help you

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

I have never bought a car online before let alone bought a car without even seeing it or driving it. I saw a Bentley Flying Spur for sale at Chicago Auto Gallery. I called and spoke to a salesperson named Steve. From the first hello on the phone until we closed the deal and the car was shipped to me Steve was fantastic. He did everything possible to ensure that I was satisfied with the car and the deal. Now here's the extra part that I was even shocked at myself. Once I got the car, I drove it and after 5 miles some of the lights came on such as check engine, ride height, traction control and ABS. I was initially immensely pissed. I called Steve and said you might want to get ahold of that driver who delivered this car and tell him to take it back. Steve suggested I take it to a certified mechanic near me and have it looked at to see what was the problem. Apparently when one light goes off, it triggers more lights to activate. I had it looked at and to fix the car right it was going to be over $3000. Steve took care of it and the dealership paid the whole bill. In my mind that was the most solid thing to do and he did it. He could have argued and tried to avoid it or said no, you bought it, you fix it. They did not do that to me. I'm in Pittsburgh and they are in Chicago. I know I had rights and could have just sent it back but I wanted that car and they fixed it for me. I appreciate everything they (Steve) did for me and I would definitely purchase another vehicle from them. Thank you again Steve and Chicago Auto Gallery.

A little more than we needed, but it has everything we need and then some. It should be comfortable when taking long trips. Like the SiriusXM radio.

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.