Used Chrysler Pacifica Touring L for sale near Buffalo Grove, IL

Ulises Garcia was an excellent salesman. He was very patient with us and answered all of our questions. David Botello also helped us with completing the purchase. It was a very pleasant experience. We were blessed to purchase our car from this dealership.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Awesome job by the service department. Dan Chris and ceasar my finance guys went out of my way to make my day. i will continue to do business at this dealership

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Recently bought a used car here. Amir was awesome! He was very knowledgeable and helpful . He is an honest man and i recommend him highly . Everyone working there was so nice and went out of their way to help me . This dealership will be my place to go from now on!

What a wonderful experience with the CJ Alvarado and the Marino team. He exhibited true professionalism from the phone calls, emails, and the final business deal! I felt like a received a fair trade-in.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

My problem was resolved in a timely and professional way. Happy customer. I had to write at least 15 words. Why?

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

My sales person Alex Valdez was great! I thought he would give up on me because I was very picky and expected alot. I had resigned myself to keeping my current car, but then he found me the perfect vehicle and I love it! All in all it was a pleasant experience and I highly recommend McGrath Honda/Elgin. Just ask for Alex Valdez and he will work hard to find you what you want!

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

I purchase a 2019 Qx60 my experience was very very good sale person Thomas pates did a wonderful job to get me in this car everyone was helpful I will purchase another vehicle from there I am from Milwaukee thanks carwise

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Great experience from start to finish! The staff was friendly, honest, and made the whole car-buying process easy. Highly recommend this dealership!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

No pressure at all, pleasant, helpful buying experience and not rushed. Saam was super helpful and knowledgeable about the cars we viewed, and the test drive experience was great.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I was willing to pay Carmax’ $199 to ship a Subaru Ascent to Memphis. When I tried to send in that payment it got rejected. No amount of effort on my part was able to get it to go. So I gave up.

A little more than we needed, but it has everything we need and then some. It should be comfortable when taking long trips. Like the SiriusXM radio.

Bob was amazing. He made things extremely simple and was transparent and clear on this transaction. He was knowledgeable of the vehicle and gave me options.

The 2021 Chrysler Pacifica Limited is an amazing automobile. My wife loves it, and I find it to be more comfortable than the past three Cadillacs we have owned. It has so many features that I could never recall all of them accurately. LOTS of bells and whistles and conveniences are readily apparent while driving and/or riding! Highly recommend.

very good service nice place to wait. Nice people no problem with anything would tell my friends and family to go there. even when I first call the where nice

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Joe Aksamitowski does an incredible job in all aspects of customer service from beginning to end for me and my family. In this case I needed a new transmission, a costly and lengthy process, and was allowed to have a loaner car free of charge for 7-8 days in December 2025. Joe kept me updated throughout the process. Despite the cost of almost $7K after allowable deductions, I was very satisfied with the outcome. He is tremendous with customer service. I have spent well over $400,000 at this dealership over the past 30 years through the 3-4 dealership changes on 8-9 new cars as well as R & M. What is consistent is great customer service. In addition, Roger Aguilera and Chris Capperelli are also great with customer service. Thank you. Lowell B. Raven, CPA

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

I have never bought a car online before let alone bought a car without even seeing it or driving it. I saw a Bentley Flying Spur for sale at Chicago Auto Gallery. I called and spoke to a salesperson named Steve. From the first hello on the phone until we closed the deal and the car was shipped to me Steve was fantastic. He did everything possible to ensure that I was satisfied with the car and the deal. Now here's the extra part that I was even shocked at myself. Once I got the car, I drove it and after 5 miles some of the lights came on such as check engine, ride height, traction control and ABS. I was initially immensely pissed. I called Steve and said you might want to get ahold of that driver who delivered this car and tell him to take it back. Steve suggested I take it to a certified mechanic near me and have it looked at to see what was the problem. Apparently when one light goes off, it triggers more lights to activate. I had it looked at and to fix the car right it was going to be over $3000. Steve took care of it and the dealership paid the whole bill. In my mind that was the most solid thing to do and he did it. He could have argued and tried to avoid it or said no, you bought it, you fix it. They did not do that to me. I'm in Pittsburgh and they are in Chicago. I know I had rights and could have just sent it back but I wanted that car and they fixed it for me. I appreciate everything they (Steve) did for me and I would definitely purchase another vehicle from them. Thank you again Steve and Chicago Auto Gallery.

We've had the Van for a little over a month and I've loved every minute of it it's easy to move around a big family everyone is comfortable great on gas and it's so safe That my insurance actually went down almost $50