Used Chrysler Pacifica Touring L for sale near Buffalo Grove, IL

I just wanted to say Tim Hoffman in service exceeded my expectations. I bought a 2016 CT6 from a dealership in Crystal Lake. I put 300 miles on the car and noticed something was not right with Transmission good thing I had the extended warranty. Tim coordinated everything it was a big job and he coordinated everything with warranty company and kept me updated on status. Thanks Tim one of the best dealership experiences I have had with a dealer. Al B

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Recently bought a used car here. Amir was awesome! He was very knowledgeable and helpful . He is an honest man and i recommend him highly . Everyone working there was so nice and went out of their way to help me . This dealership will be my place to go from now on!

Bought my second Kia from them last week Trajce was my salesman for both times He got me the perfect Sorento both times If you’re looking for a car stop in and ask for Trajce.

My problem was resolved in a timely and professional way. Happy customer. I had to write at least 15 words. Why?

Very professional service. No issues at all . The car was done on time> the amount due matched with the quoted price .I would recommend servicing your car at this dealer.

It took me a long time to find the car I wanted. It was a Kia Nero EV plug-in. I finally found a beautiful blue one with all the features I wanted at Raymond Kia. Problem was there was a crazy dent over the driver-side passenger door. Sales manager, Rick Danka, Went through three dent specialists Before they found just the right guy to fix it. I applaud their perseverance, and I am amazed at the result. That rather large dent is no more. I now have the car I’ve been hoping to find. Thank you, Raymond Kia!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Kurt was awesome to work with! Beautiful car! Thanks, I’ll be back for the vet!

They were quick to answer any questions I had and made it their priority to get me into a new vehicle

We've worked with Tony before & he is very knowledgeable & knows just what we like.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I worked with David to purchase my new pathfinder and it was a great experience. Coming from Union to the #1 Nissan dealer in the Midwest. Fantastic place to come and get a car. Free lifetime oil changes for new cars makes a real difference!

They truly listened to my individual needs while I was buying my car. There was absolutely no pressure, and they gave me plenty of time to make the right decision. Thank you so much

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I have liked working with Ray (especially Rob in service) since they took over the Jeeps on the Run sponsorship a couple years ago but I probably took them for granted. It took me moving out of state and having my new dealership trying to pull a fast one on me regarding a MOPAR service contract to make me appreciate them even more. Rob took the time to help me (a customer that is now out of state and will not be using his service department) so I could set the new place straight!

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Brian at Marquardt service department was extremely helpful to get my car all ready for winter with a new set of tires. I appreciate having a great dealership near by to handle my car needs.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Joe Aksamitowski does an incredible job in all aspects of customer service from beginning to end for me and my family. In this case I needed a new transmission, a costly and lengthy process, and was allowed to have a loaner car free of charge for 7-8 days in December 2025. Joe kept me updated throughout the process. Despite the cost of almost $7K after allowable deductions, I was very satisfied with the outcome. He is tremendous with customer service. I have spent well over $400,000 at this dealership over the past 30 years through the 3-4 dealership changes on 8-9 new cars as well as R & M. What is consistent is great customer service. In addition, Roger Aguilera and Chris Capperelli are also great with customer service. Thank you. Lowell B. Raven, CPA

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Bob was amazing. He made things extremely simple and was transparent and clear on this transaction. He was knowledgeable of the vehicle and gave me options.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Alex was very professional ans I got to leave with my car very helpful go to him he will help you

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.