Used Chrysler Pacifica Touring L for sale near Byron, MI

Excellent purchase experience ?- friendly, prepared, informed, helpful, and thorough sales team; we were very pleased as this was a buy-back situation and the entire team helped us navigate the process.

Matthew Carducci absolutely, hands down made the car buying process the easiest I’ve experienced in my life. I got to the dealership around 1:00 PM he had all the paperwork done, the vehicle cleaned, checked and everything ready to go, paper signed, and out of there in less than two hours. He also pulled some strings and had them put a full tank of gas in the vehicle. We even had time to sit back and chat about APPLE’s newest technologies and I even encouraged him to update the software on his phone, but she did right there. It felt like I was chatting with somebody I’ve known for a long time. They did not try to press any extended warranties or gadgets and gizmos and stuff. They made me aware that warranties were available and asked me if I want to explore that option. I declined and they never press the issue again. When I’m in the position to purchase a brand new one. I will hunt Matthew down!

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Even though we didn’t buy from Shea ….Aaron was great to work with nice guy, absolutely no arm twisting.. thanks for having some good people at your place .

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Great dealership to buy from. Very transparent. Everyone is very friendly & helping. Especially the managers.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

I went to Shea Buick GMC because their inventory of preowned vehicles had many selections of the models that met my needs as far as mileage, year of manufacture and price. I actually bought the vehicle I had been the most interested in since March. I made an appointment, the salesman met me at the door and had the vehicle I was interested in with the air running ready for a test drive. It was perfect! We added a tonneau to the package, agreed on a price for the trade-in and the purchase price for the truck I bought. We arranged for the insurance, the installation of the tonneau and for a pick up time at my convenience. All was done in a matter of 2 hours! Everyone I worked with was kind, focused and professional... the efficiency of the transaction speaks volumes to the dedication of Sheas' staff!

We had been looking for a new Traverse that fit all our requirements for months and finally found it at Vic Canever. Jake was awesome! We are from out of state and he walked us through the purchase of our vehicle step by step. Great experience, great people, great dealership.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Went to the dealership after looking at the 2010 dodge journey online on the car gurus app showed the wife and she wanted to look at it. So we drove from Big Rapids to Durand. While we were looking for the vechicle Kelly French came out and greeted us. The vechicle was at another lot so she drove us to the vechicle and we did the test drive, wife loved it. So now comes the process of wheeling and dealing. Although the journey was at the lowest price possible and was just over 1800 below blue book we paid the price they were asking. Now comes the dealing we had to finance a portion of the price and they had a couple of ladies in the finance department doing the magic. I have a crap credit score and my wife dont have credit, so my wife and I was about to leave when Kristen came in and got us an awesome payment plan and a 3 year warranty that covers all the important parts of the vechicle plus tires and rims. So when we got there it was close to 2 or 3 and we left at 8. My wife and my credit made them work for the money. Lol. But all in all it was the better of the experiences I had at the dealership in the past. I will be back when I need to purchase another vechicle.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Had a great experience working with Nate Brown. He is knowledgeabled, friendly, and professional! Nate helped me find the right vehicle for my college-aged daughter. Nice work Nate keep it going! Satisfied customer Don

Representatives of Shea Buick contacted me several times. I regret not getting back to Shea, because they sold the car I was m interested in. It was the holidays and all, so I was not able to focus.

Tyler has been by far the most welcoming member of your service team. He made me feel like he was an old friend. He listened, showed empathy for my problem & was instrumental in getting my truck back on the road. Don't ever really want to go back for service of any kind but if i had to, he would be the man I would feel the most comfortable with.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Perfect place to purchase an Automobile! Friendly Sales Staff and The Finance Department is Pretty Awesome as well! 😎

A little more than we needed, but it has everything we need and then some. It should be comfortable when taking long trips. Like the SiriusXM radio.

Drew Zavatsky was very helpful with arranging a couple of test drives, although the 1 I came to drive was already spoken for.Would have bought from him If my husband hadn't found the car he was looking for somewhere else.I will definitely look him up for my next purchase.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

Great place, worked hard, and got a fair and transparent deal. Will be back! Staff was welcoming and made us feel at home.

Best place to purchase your next vehicle, honest straight forward people and very easy to work with

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Hannah was very professional and explained everything. She greeted me and checked my car in as soon as I got out of the car. My car was left clean by the tech and or porter. Thank you I really like the service desk area. It’s very nice.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Labid Jajou was easy to work with. Responsive, friendly and honest. I would work with him and this dealership again.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.