Used Chrysler Pacifica Touring L for sale near Peppermill Village, MD

We got helped by Taylor and she was wonderful. I knew the car I wanted and she greeted me at the door with the keys for it in hand. Very nice, and efficient!

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

A great experience from start to finish. Faizan, my sales person, was courteous, knowledgeable, efficient, and kind. Kevin, the manager was courteous and helpful. Offer on used vehicle was over 15% higher than other dealers. Not much wiggle room on new car prices in today's environment, so that part of the deal was easy. There was the standard upsell by the finance person, who was very nice and efficient. Clean, attractive dealership with exceptional staff. I recommend highly.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Always great customer service! Love how I can ask for an explanation and get a straight answer.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Nick Bernicat (our sales person) was so incredibly patient, understanding, respectful, personable, and professional, and he made our car buying experience so much easier and less stressful than it had been until we met him. He was truly a pleasure to work with. We had been to other car dealerships and had encountered the classic aggressively pushy tactics car salesmen are known for, and Nick was anything but that. He intentionally cut out time for us to talk alone and never made us feel pressure to buy. He helped resolve all of our concerns and was open and honest throughout the entire process. After telling him about our previous experiences, he assured us that he wasn't there to push us and that it was okay if we didn't decide to buy. He said his focus was to build a good relationship with us so that even if the dealership didn't have what we were looking for, we would still be comfortable coming back when we were ready to buy years down the road. We'll be back on the market again in a year or so to get a second car, and if this dealership has the right car for us, we're definitely willing to drive the two hours back to buy from him again. His focus on human connection made working with him enjoyable, which is saying something because we had been dreading going into another dealership. Our financing experience was much more mediocre. It was 8pm by the time we got to the finance guy and he wanted to go home. He was dismissive, and while he would answer direct questions, he didn't have much interest in slowing down to explain anything we asked about. I felt kinda trampled and didn't really enjoy any of the interactions with him, but I'd still go back to work with Nick.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Fantastic Experience! DMV Automotive provided me top-notch service from start to finish. The staff was friendly, knowledgeable, and efficient. They helped me find the perfect car without any pressure. The entire process was smooth, transparent, and hassle-free. I highly recommend this place

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

Great team, everyone is and was friendly no one was aggressive and everyone was helpful especially the sales manager and Guyanese finance manager. Thank you for your help!

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

I wanted to take a moment to say "THANK YOU" to DARCARS Chrysler Jeep of Silver Spring Service Department but especially my (Service Advisor) Brian Paige and the mechanics they provided me and always with top-notch service. Brian has provided me the best possible service for years and it's willingness to do things the "right way", and in a manner that he keeps the consideration of his customers in mind. I am never disappointment with the service repairs that I have received. Brian goes the extra miles, provides outstanding customer service and just a trustworthy person. It is certainly a pleasure to do business when you feel as though the people you are conducting business are looking out for your vehicle and your best interest. I am never disappointed. Thanks!

Niani was great with me getting my new vehicle and Sebastian has great service for getting my car serviced! Good place for all the cars!

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

They were super helpful and low pressure, and the car is exactly what we need. The financing was easy and they can work with folks with a lower credit score. They have a large inventory from which to choose with odometer readings under 90,000, and the car came professionally detailed. My husband and I are very happy with this purchase!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I bought a car from them in August 2020 and was very happy with them in many ways. They were very straight forward and very confident about their car. They were very helpful and nice at the same time not only the price was fair but, they even gave me a discount as well. They seemed to be more interested in keeping customer satisfied than making more money. I would recommend them to anybody who is looking for a used car. Gholam MD.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Was looking for a hard to find mid size pickup with manual transmission and found one here at a good price. Kevin was very good to deal with and made the buying process very pleasant. No pressure. Was surprised a 30 day warranty was included since most dealers of this type mostly sell “as is”. Drove truck 150 miles home and for several weeks with no issues. Dealer fee is very reasonable and Kevin actually knocked the price down to where the fee was basically waived. I was impressed with their inventory - they appeared to have only quality used vehicles.

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

Mike Hallahan is super capable and knowledgable. Highly recommend him to all of our friends.

Pacifica was designed with people in mind. Amenities are super. Ride is smooth and handles well. Stow n go seats are fabulous. Wish ithad better milage but 30mpg on highway not bad.

John Harley was so wonderful to work with. Made it so easy for me to purchase my 2025 Camry. He made sure to go over everything and that I understood where all of the functions of the vehicle was. Thank you John for your care.

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

A little more than we needed, but it has everything we need and then some. It should be comfortable when taking long trips. Like the SiriusXM radio.