Used Chrysler Pacifica Touring L for sale near Stallings, NC

Overall good dealership. Had an initial issue with a brand new truck that eventually got resolved, however in order to do so I had to involve the GM. Service dept is pretty good, but I don’t understand why they don’t wash your car every time?? They literally have their own automated car wash and porters, but don’t make this a normal part of doing business. This is one of the little (easy) things that helps differentiate service at higher end dealerships.

I can’t say enough good things about Modern Nissan and Gil Bracy. From the sales, finance, service depts etc., everyone was so pleasant and knowledgeable. I bought a 2019 Rogue from Gil and he was so great to work with I just traded in and bought a 2025 Rogue from Gil, he’s is honest, explains everything about your new vehicle and if you have any questions he is happy to help even after your purchase! This dealership is honestly the best I’ve been too!!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Zach was very helpful and responsive. The facilities are top notch and the repairs are quick and easy. Love working with this team and will be back.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

On yesterday, April 24, I had the opportunity to purchase a vehicle I had been wanting for quite some time. Working with the team at Carmax on Independence Blvd in Charlotte, NC was worth the short drive from Columbia, SC. Everyone from Shakiyah (New Sales Consultant), Neil Petersen, Sales Consultant, Caleb (Sales Manager) and my absolute favorite, Kahlil, made my experience one of a kind! Thank you for your professionalism and for making my experience a great one!

I have a troublesome old car that I need to trade off and find a new car right away. The experience with CarMax was better than I expected, even with my poor credit rating. I found the car that I like and in my price range online prior to arrive the car dealer. The whole process -from the appraisal of my old car, financing a new loan, inspect the new car and a trip around to fetch documentations, under sales lady Shirley Gainey's assistant went extremely smooth. It took only a few hours and all done! I had my nearly new car !

Very professional! Sales team are very friendly. Unfortunately, the vehicle sold the day before I was scheduled a visit to look at it.

Amazing experience. Purchased car from them sight unseen. It arrived in 2 days exactly as described. Owners are very responsive and polite. Wish every dealership was like this.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

I had a great experience. Everyone was very helpful and friendly. The process went by very fast and smoothly. Would come again for future purchases.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Service was great! I made an appointment with Ashley for 10am but life was lifing so she rescheduled me 3x that day with no attitude and finally made it in around 3:30pm. Then I was helped by Marquell. Cool guy! He gave me a price I couldn’t afford at first so I was about to leave. He stopped me and said “Let me speak to my manager” they talked it over and gave me a price I couldn’t refuse! I really wanted a Dodge Challenger especially because Dodge aren’t making anymore high horsepower/gas powered vehicles in the Charger/Challenger line. I walked out very satisfied. Mission accomplished and a dream come true!

I had a vehicle shipped from this location. There was no direct contact with the dealer

Timely service, kept abreast of service as it was being completed, Macy is friendly and outgoing representative. The facility is clean. Would recommend using this dealership.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

We were interested in a vehicle at CarMax about 275 miles from where we live. We paid to have the car delivered to the location near us. There was nothing specific that the CarMax dealer did other than be sure the car was moved as quickly as possible. We did not visit the location where the car was being offered and the car was not delivered to our home.

Mike Therrell helped us get a car is he strive to find out exactly what we wanted and over top of it all had exceptional customer service skills could have not asked for a better experience.

Ask for Tony. Polite and courteous through out the buying process. Lots to choose from. No pressure sales.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

We went to the dealership to look at a used Gennisis sedan with only 25000 miles on it. After looking at the car we decided against it and began looking at the new flagship from Toyota. We purchased a 24 Crown, what a car. We had it for about 15 months now. No problems with it. The people we worked with were all very nice and pleasant. We've had the car serviced 1 time after about a year. The service people are nice as well. The one thing we are dissatisfied with is the navigation system. It shut off after a year and you have to purchase a subscription at a minimum of 15$ a month. We planned for this to be our last car purchase as we are seniors. So over the years it's going to cost us a few thousand dollars if we want navigation in our almost 60,000$ car. Boo Toyota, the top of the line should have a permanent navigation system. In comparison we have an 2017 Accura MDX that has a navigation system that doesn't require a on going subscription. I'm not sure if other Toyota models navigation system shuts down after a year but if they do the sales people should provide that info up front.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

We would like to take the opportunity to recognize and thank Anthony for his support in purchasing our newest Honda!! Anthony was knowledgeable, experienced, and helped us reach the best deal. I give Anthony 5 Stars as the Sales Manager was not very helpful which led to wasted time and aggrevation.

It was 5 star service all the way up to the finance guy. That’s why I took off 1 from my rating. I would give everyone else 5 stars!!! The Finance guy pushed extra warranty and tried to make you feel stupid for not choosing what he wanted you to choose. Very unprofessional!!!!!!! I almost walked out. If it wasn’t for the Salesman “Billy” I would have. Overall great dealership and great Salesman! The finance guy definitely needs some training on customer service and respect of others. We have purchased 3 cars from this dealership and drove 1 hour and 45 minutes that tells you how much we like the care and service of this Dealership.