Used Chrysler Pacifica for sale near Augusta, MI

I would like to start by saying that I rarely post reviews, as you normally expect good service, but my experience was above and beyond and I had the urge to share my story. After 10 years of driving a 2008 Camry that would not die (sold it with 215K miles on it), I decided to upgrade to a new 2019 Rav4 Hybrid due to the amazing fuel economy coupled with AWD. Out of 5 dealerships, Sunshine Toyota had the best price for the trim I wanted and so I decided to lock in and purchase the car. I explained that I received an excellent offer from a buyer on my Camry that was too good to be true so and that I would be selling it in a week. Later that week I found out that Toyota issued a safety recall for the Rav4 (minor issue with the back-up-camera) and that I could not pick it up until it was resolved. Justin Etheridge was my sales consultant and offered a free loaner vehicle (2019 model) if my Camry sold before the Rav4 safety issue was resolved and said I could use it for as long as it took. Well...after the back up camera issue was resolved, Toyota issued another minor safety recall for the automatic braking and put another stop-sale on the Rav4 until it was repaired. Fast forward almost 2.5 months later (slight delay due to a credit fraud alert on my report from a stolen wallet incident in February) and I was finally at the dealership to pick up my car. The entire paperwork process was very streamlined and efficient, yet they explained all the steps. As I upgraded from an 11 year old car, another associate took me out to the vehicle to explain all of the safety features (lane assist, active braking, radar cruise control....etc). I was in and out of the dealership in less than 2 hrs driving home in my new Rav4!!!. During the entire paperwork process I had numerous people come up to me and genuinely apologize for the long wait I had in acquiring the Rav4, but I was just appreciative of the free loaner. Later that afternoon I was at the gym and saw a commercial for Sunshine Toyota stating they are #1 in customer service in the area, and normally I am skeptical of those, however, after going through the experience I did, I can honestly say that Sunshine Toyota (and the sales associate Justin Etheridge) is indeed the best dealership I have ever dealt with!!!

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Wonderful customer service. John is always top notch salesman. Ashly was a wonderful asset helping setting up the app and showing the car features.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I live more than four hours away from the dealer. We were able to do the entire deal via email/phone/text. They delivered the van and paperwork to my house. I test drove the van, then finished the paperwork in my dining room. It was a very smooth and low-stress process. Everyone I interfaced with was courteous, professional, and helpful. The van was delivered as promised, and the whole experience was flawless. Also, the price was the best I could find in a 500 mile radius from where I live.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Our experience was made phenomenal thanks to Tyler Trus. He was super knowledgeable, refrained from mansplaining things and didn’t try to swindle me. 10/10- would highly recommend!

Great job but everyone has room for improvement at their job. Why does the feedback have to be 20 words?

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

They took care of my problem very professionally. The show room and service area was clean, all the personal were very helpful.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Excellent experience with Ziegler. They kept us informed when vehicles were becoming available and were very accommodating to our schedules. Patrick was amazing and very fun to work with. My wife and I are extremely satisfied with the overall experience.

I just purchased a new Jeep Cherokee from Vicksburg Chrysler, and I couldn't be happier with the experience! From the moment I walked in, the staff made me feel comfortable and welcome. There was absolutely no pressure, which was a huge relief, and they really took the time to listen to what I wanted in a vehicle. They helped me find the perfect Jeep that not only matched my needs and preferences but also stayed within my budget. The process was smooth, straightforward, and actually enjoyable. Everyone I interacted with was friendly, knowledgeable, and genuinely wanted to help me make the right decision. Highly recommend Vicksburg Chrysler if you're in the market for a new vehicle. I love my new Cherokee and will definitely be coming back here in the future!

Krista was very helpful and friendly. She communicated well in response to my online inquiry and followed up after my test drive. I will start here for my next car purchase.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Garrett Miller has gone the extra mile to help me and my family and friends. We have purchased several vehicles from him and he assisted us in some warranty work. He has listened carefully to our needs, diligently offered options, and has ultimately offered solutions that have met our needs. He is VERY knowledgeable, very friendly, and very helpful.

I have been a customer at Metro Toyota for 15 years. And I can honestly say they have always treated me very well. And my last visit there was no exception. I had a fantastic service manager Zach. He took very good care of me and my Highlander. I will be recommending Metro and Zach to all my friends and family. Thank you so much Metro and Zach.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

Tyler has always been accommodating and making sure my family gets in the best car. From leases to purchases he has covered it all. He is knowledgeable and honest! Highly recommend

Nancy was wonderful in every step of my process in purchasing my car. She has a great personality and very professional, plus knowledgeable.. The dealership is very fortunate to have her and I will always buy from her. Karen Warren..

Bill R. was easy to work with, attentive and found us the perfect fit! My new ‘used’ car was purchase was a smooth easy process. Thanks Bill!

I bought a car online from Logan . He did a outstanding job representing me in the buying process . He did a detailed video of the condition of the car including the running of the car . He follow-thru with all paperwork and made sure the car was loaded by the shipper . Logan is the reason I made the purchase and I am a satisfied customer .

Three years ago I bought my Jeep from Bill Been, at Hinkle auto sales. I decided it was time for a new vehicle. I went to other dealerships and no one came close to the offer they made me to buy my jeep. I was shocked and very pleased with the offer

Outstanding working with Neida. Took care of all the details very quickly! Answered all my questions and made for a pleasant buying experience!

I am a first-time buyer who purchased a Subaru from Zeigler in April of 2023. Their team worked with me and my mechanic and did a great job guiding me through the process and working with my budget. I would definitely trust them again when purchasing a vehicle in the future!