Used Chrysler Pacifica for sale near Cupertino, CA

Wayne Chan is an outstanding service advisor. He kept me informed of the problem, fix and completion. My car was clean and neat when I picked it up.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Cars. Com helped me narrow down what make and model I was looking for. And who had it. Then I called the dealership, right away I talked to Eric he was enthused to find the car I looked up online to see if they still had it on the lot. I called Tuesday and told him I would make it in before work. He said not a problem I'll be here waiting for you gave me great directions to get there even gave me his personal number! I unfortunately didn't make it in that day so we rescheduled till Friday around five pm. Well I have three kids and always on the go so I called him and said I would be running late, he said not a problem I'll be here till 7pm. Well of course my husband and I ran into traffic we were coming from San Jose. He called and said you guys still coming? I said yes running late traffic is bad. Well we got there just around seven. He met us upfront and was nice very personable. Enthused about showing us our options. We test drove two cars. And weighed out our option. Filled some paper out. He came bk we told him what we had on the table what payments we wanted monthly. Term. Then he came bk and said you got it. And mind you our credits weren't a great! But anyways he met our needs! Then we met with the money man(finance) he was friendly as well. Was personable talked to is like people instead of dollar signs! Filled out some papers and then it was a wrap! Eric came back and gave us our new car with a tank of gas! So we got there at 7pm left there around 9ish. Not too shabby! And I was expecting all day, nope not at this dealership! All of Erics colleagues came by and said Congrats, enjoy your Car I thought that was nice! So all and all I plan on coming here next time I need a car! Great customer service. Great selection! Definitely would recommend this dealership and talk to Eric!!! Five stars all the way! I work retail so I know all about customer service!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

The dealership is easy to work with and staffs are helpful and honest. I had a very positive experience with them. this is the 4th car that O bought from this dealership

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Great service, very friendly service advisor. I waited for the service to be done and they got me in and out very quickly. I will definitely let other people know.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Great and friendly staff, absolute transparency. Incredible selection of vehicles, pricing, and lenders. The process is effortless, and these days time is valuable. They make it so easy to purchase a car. -Mike

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Beginning with the first person who answered the phone, continuing when transferred to the service department and assisted there, the entire experience of people working at Normandin was impressive - very helpful, friendly and professionally handled from beginning to end; a wonderful group of people! I called Monday Dec. 29th, needing a new key fob; there was one in stock and was able to get an appointment for Wednesday. Jason was the person who assisted with this on-site, and he capped the experience in the same way - friendly, very helpful and professional! Special shout-out to sparkling Charlene for reminding me it was New Year's Eve!

Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

This place is amazing! They have so many cars to choose from. Plus they have an exotics lane which is really cool, they have everything from a Benz to a Porsche! The whole buying process is very quick, I bought my car in two hours and drove home. In comparison to the Mercedes of Stevens Creek, which literally took me 8 hours to buy after I picked out my car. The only knock is the service department, which doesn’t do paint repair for scratches, even though they told me that the scratches on my car would be fixed, they only used touch up paint, which looks like I did it myself and not professionally done like I wanted. But it was a used car, so no big deal. Overall I highly recommend!

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

From the initial contact in the evening to driving home in a new car before noon the following day. Cody Elemen was great, ( laid back, no pressure and efficient). He got everything squared away on his end before i got there so i could just sign the needed documents and be on my way, wasn't even at the dealership 2hrs total (included test driving the car, running a credit check, securing financing, signing paperwork). They also fueled the tank up all the way which was appreciated. Capital offered a fair deal a few% under msrp and Ford credit got my apr way lower on the loan than any bank rate going these days. Rachel Murphy in finance finished the transaction and didn't rush me thru the process, ( we were done with all of it in under 20 min) and explained what forms were for what and answered any questions I had. Overall a great first time buying experience, really polite and friendly. Cody Elemen, Rachel Murphy thank you for your courtesy, efficiency, and your humble genuineness.

Great service , friendly staff. Sale person Brandon Zhou explained buying car process details clearly & professional.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Excellent experience with George and felt comfortable and the process went smoothly. 10 stars for George. I would recommend someone to go there no doubt and I’m sure they would have the same experience with him. he answered any questions I had and was very thorough with giving me as much information as possible.

Received an oil change in record time. Had many questions answered about my Chrysler Pacifica. Melody(advisor) was courteous and professional. David(Manager) was knowledgeable and unhurried. Could not have been better.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

I came to Stoneridge Chrysler Jeep Dodge to purchase a used car. They did not have what I wanted. Reza and Bryan brought me inside to find a used car I wanted. Once I walked into the showroom I fell in love with the 2017 Chrysler 300s Hemi. Reza and Bryan did everything for me. Stoneridge is an amazing dealer ship to work with. Very professional, willing to go the extra mile, will make you feel like a part of the Stoneridge family. Hands down this is my one and only dealership I will ever come to. All of my purchases will come from them. Thank you Reza and Bryan!

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

The very best experience of any dealership I have ever had. I was looking to trade-in my 2016 Ram 1500 Laramie Longhorn. I called everywhere within a 100 mile radius. No one had anything close to what I wanted, until I called San Leandro Chrysler and talked with Vanessa Abaunza. When she answered I asked the same question as I had for every call before her. I told her, I'm looking for a 2021 RAM 1500 Limited Longhorn. No sooner having said these words, and she said, you have good taste. I thought for a moment, is she being real or just being a sales rep. Then she said, I love the Longhorn, it's my favorite and she went on and on about it. No other sales rep from any dealership told me I have good taste. She made me feel great from the very start. She had me at "Hello"... She continued asking, what exactly I was looking for on the truck and what color? I wanted everything in Delmonico Red. She immediately said, I have it. I was skeptical, but curious. Can you show me? Next thing I knew, I was looking online at the truck of my dreams. I asked, how did you do that? I have spoken to every dealership and no one had anything close. I was about to give up and then you pull this out from nowhere. My heart was pounding, I could hardly speak a word from that point. I about had tears I was so beside myself. Her next words were, when do you want to come see it? I explained that I was about 80 miles away. She came back with, I have customers that come from everywhere, just to buy from us here at San Leandro Chrysler. I told her, I really don't want to drive 2 hours one way just for this truck. She came back with, is this the truck you want and have been looking for? My answer, Y E S ... she then said, what's 2 hours, if you get the exact truck you want? Well, I had to agree, she had me and I knew it and I wasn't going to let anyone have that truck but me. There was a lot of details left out in this review, but I want everyone reading to understand that I have never ever encountered a better sales than her. She is the very best. I love her. She was honest, sincere, funny, just the most amazing person to deal with. I cannot say enough or give her higher praise of any sales rep. ... if you are looking for a new RAM truck or any Dodge, Jeep, call and talk with Vanessa in sales, she'll hook you up, just like she did me.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Mya was a great help on my car. The car was perfect when I left. She is very knowledgeable about the service department

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

WOW, this was absolutely the best experience ever. I picked a car out online. Got pre-qualified. Got a call in 5 minutes, got completely approved in minutes. And a rate that surprised me bigtime. Thet scheduled me an appointment for yest drive. It was waiting for me. Gavin, Jennifer, and Nicole were awesome. Made me feel special. I saw other customers also being treated amazing. This place has it figured out. I will only ever buy from Carmax. And the bonus is that the SUV is mint and looks new. A million thanks to all that made it happen.

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

Meliza was so helpful on my visit. She is good talker and listenner person. She helped me alot choosing a car by explaing the futures of the 3 cars that I saw . I do appriciate your help Meliza. BEST

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

Many thanks to Jason and the mechanics in the service department. We’re doing a great job eating my Jeep back in order. Thank you.