Used Chrysler Pacifica for sale near Forest View, IL under $20,000

Enjoyable buying experience. My initial encounter with Kimberley Cager was good and improved thereafter. She was very helpful and genuine in her approach. Her sales manager was a pleasure to work with. We did not see eye to eye initially, but worked to find common ground. I look forward to an ongoing relationship.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Everything was great! Everyone was knowledgeable and always helpful, especially Rick who helped us through the whole process and got us as many deals as he could. Thank you Rick!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

My wife and I live in Texas. So obviously there are thousands of dealerships from here to Chicago but after talking to DJ, we decided to take the drive out here. We had such a great experience with DJ. If you are looking for a stress free car buying experience go see DJ at Midway Dodge

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I had one of the best experiences with this dealership, I recommend it 100% . I drove one hour and half , but it’s was worth the trip

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

It was an amazing experience, I'd highly recommend Castle to friends and family!! I drove down from Wisconsin and it definitely was worth it.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

Marco did and excellent job and help me get the car I wanted! Great guy great dealership.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Franklin was very cooperative and helpful. He listen and took our concerns and offers into consideration.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Everything was very professional, the people were very helpful and got me in a nice clean car with good financing and good interest rate. Thanks again guys. I'll be referring people to you.

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

Jose Ponce the porter/ salesman from orland Park is the best. He was so helpful in my sales process

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

I had a great experience with the team at Wild Bill’s Auto Sales & Parts from start to finish. Everyone was friendly, professional, and very knowledgeable. They took the time to explain everything clearly, answered all of my questions, and made sure I understood the entire process without ever making me feel rushed or pressured. The whole experience was smooth and well-organized, and it was clear they genuinely care about their customers. I really appreciated how transparent they were throughout the process. I have absolutely no complaints—everything went very well. I would definitely recommend Wild Bill’s Auto Sales & Parts to anyone looking for honest service and a great overall experience.

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

I have never bought a car online before let alone bought a car without even seeing it or driving it. I saw a Bentley Flying Spur for sale at Chicago Auto Gallery. I called and spoke to a salesperson named Steve. From the first hello on the phone until we closed the deal and the car was shipped to me Steve was fantastic. He did everything possible to ensure that I was satisfied with the car and the deal. Now here's the extra part that I was even shocked at myself. Once I got the car, I drove it and after 5 miles some of the lights came on such as check engine, ride height, traction control and ABS. I was initially immensely pissed. I called Steve and said you might want to get ahold of that driver who delivered this car and tell him to take it back. Steve suggested I take it to a certified mechanic near me and have it looked at to see what was the problem. Apparently when one light goes off, it triggers more lights to activate. I had it looked at and to fix the car right it was going to be over $3000. Steve took care of it and the dealership paid the whole bill. In my mind that was the most solid thing to do and he did it. He could have argued and tried to avoid it or said no, you bought it, you fix it. They did not do that to me. I'm in Pittsburgh and they are in Chicago. I know I had rights and could have just sent it back but I wanted that car and they fixed it for me. I appreciate everything they (Steve) did for me and I would definitely purchase another vehicle from them. Thank you again Steve and Chicago Auto Gallery.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Great Prices, staff and selection of vehicles to choose from! Thanks Jose for an amazing experience

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Excellent service Professional service Quick service Polite customer service Excellent customer communication Very detailed repairs

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

Had the car out front ready for me when I got there. Everyone very friendly

Had the older SUV version Pacifica & never had a problem in 8 years, excellent on road trips. When the new version came out I was hesitant to go back to a minivan look (kids are grown) but we do many road trips a year and need room and comfort. We got a 2017 Pacifica which exceeded our expectations on road trips by far! We camp in the back, luggage on roof, fabulous gas mileage! Even went to each coast for xmas in heavy snow up in NH Mtns & the car did great (We drive appx 5,000 each trip) The bad-back issues someone mentioned...I don't get it, the lumbar is fabulous, the seats are comfy, lots of leg room (we are in our late 50's and climb all around in that car and on the roof, no problem). However two years in we started to have electronic issues, had to replace the big battery ($300 or so, all the flashy safety features suck it up) then the small battery. Lots of the "alert" signs appeared for various things, but there wasn't ever a real problem. (Hate to say it but we have a lot of safety features turned off, not once have I trusted a back-up camera, we are SO old school) Then 4-1/2 years in, driving down the road, the transmission went. NOT happy! The warranty was still good for it and it was all taken care of, but still...a 3 1/2 year old car?? But we're keeping our car, I LOVE my Pacifica! I do believe ours, a 2017, since it was the first year of the re-made Pacifica's, was trial & error with issues, we should've waited till 2018! I would absolutely get another!

There are some dealerships and then there is Betthenhausen Fiat! Great folks that made the process so simple!

This is the perfect cross between a van and a luxury vehicle. Plenty of room inside for anything you want to do. The engine is so smooth and powerful, you have to watch for creeping on the speedometer. We have owned Chryslers for over 30yrs and this is one of their best.

I can’t recommend this car dealership enough—from its Dealer Principal Chris Napleton to the Service Manager Chris Cantù to my service advisor Lili Welker—it is evident that excellence flows from the top down. From start to finish, the experience was outstanding. They are professional, knowledgeable, honest, and genuinely cared about making sure everything was handled the right way for my family. They took the time to clearly explain what my car needed (and what it didn’t need), kept me updated throughout the process, and made the entire experience smooth and stress-free. It’s rare to find a dealership that combines expertise with great customer service, but they absolutely nailed it. My family has purchases three Hondas from here in the past 2.5 years. I always feel respected, informed, and confident that my car is in great hands. If you’re bringing your vehicle here, do yourself a favor and ask for Lili—you’ll leave feeling taken care of. Five stars without hesitation!

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

So glad I made this purchase. Very pleased with my Pacifica. Drives nice and I have lots of room and for a big van its easy to navigate. The remote start will spoil me along with the heated seats and wheel. I will not be trading this in anytime soon.

Hello I'm John Morris and my purchase today from D'arcy Mitsubishi was fantastic! Francisco, Alison, and Hamdi are great professional people too work with.

Pacifica was designed with people in mind. Amenities are super. Ride is smooth and handles well. Stow n go seats are fabulous. Wish ithad better milage but 30mpg on highway not bad.

My salesman was Jason he was awesome I told him everything and had a time I needed to be out he delivered not only that but I got my car and paper work in less than 2 hrs so happy and excited Staff was very nice

We bought our Pacifica new, and have had it for two years now. The only problem we have had, is a (tiny) paint defect on the bumper lip which happened during build, and is covered by warranty. No other problems. Pacifica is well thought out, with luxury to spare! Not only do I recommend, but I would buy another one in a heartbeat, were the need were to arise! Beautiful van!!