Used Chrysler Pacifica minivans for sale near Lake in the Hills, IL

It has been my pleasure dealing with this dealership since buying my present car from them, and I have always found the service to be of a high standard. Professionalism and friendliness have been evident in all interactions, whether in person or over the phone.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

I drove away from Motor Werks Cadillac last week in my new Lyriq. Aside from being thrilled and blown away by this car (my first Cadillac) my sales associate Kevin Bennett was a total rock star. Not only was he extremely knowledgeable about the car and its features, he worked hard on my behalf to get me a great price, taking advantage of incentives I would never have know about. Kevin was honest and earned my trust right away by letting me take a test drive car home over a weekend. Thank you, Kevin, for your help, support and professionalism while making my new car purchasing experience terrific!!

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Ramy gave me the best service today and I came away with a car at a great price. He wasn't pushy and let me make my own decisions. A lovely down to earth guy :)

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I recently purchased a car and the entire experience was fantastic. Sam and the team were great friendly, helpful, and made the whole process simple. Everything was handled smoothly. I would highly recommend them to anyone looking to buy a car.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

Thanks to Sam for his support. He was incredibly attentive and helpful throughout the entire process. I felt confident and well taken care of every step. I would definitely recommend his services to others.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

From the moment we arrived, Zee was welcoming, friendly, and incredibly helpful. He gave us plenty of time to look over the car, answered all our questions, and made sure we felt comfortable during the test drive. There was no pressure at all, just genuine support. Thanks to Zee, the whole process was enjoyable Highly recommend.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Marc was outstanding! He found the right car for us and was patient with our situation. His personality was extremely great to work with. Thank you Marc!

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

There is a recall on there faulty motors. Mine blew up one day. They did everything in there power to not cover the problem. Today I took back a brand new part to get my $300.00 back, and was told it was over 90 days and I couldn't return it. So I'm out of a little over $5000.00.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

Great site with an excellent selection of cars. The entire process was smooth and hassle-free, and I was able to buy with complete confidence. I highly recommend this site to anyone looking for a quality vehicle.

This is the perfect cross between a van and a luxury vehicle. Plenty of room inside for anything you want to do. The engine is so smooth and powerful, you have to watch for creeping on the speedometer. We have owned Chryslers for over 30yrs and this is one of their best.

I cannot recommend this dealership enough we had the best experience with Jason! His customer service was 10/10 I will definitely recommend Zeigler and Jason to anyone in the market to buy a car 10/10 recommend we will be back in the future!

Purchased the car about a month ago, had an amazing experience. Car runs great and is in fantastic condition.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

I recently purchased a car and had a great experience. The team was incredibly helpful and always available to answer questions, never pushy or pressuring me to buy. Excellent service all around. Highly recommend.

So glad I made this purchase. Very pleased with my Pacifica. Drives nice and I have lots of room and for a big van its easy to navigate. The remote start will spoil me along with the heated seats and wheel. I will not be trading this in anytime soon.

Andre is top level. Knowledgeable and is a man of his word! Good communication with him and the Morton Grove family made my purchase possible.

OK well I have always owned a Chevy maybe five of them in my past. When the Pacifica came out I like the features of safety and the size room for everybody. Since I have had this vehicle I have had a couple of problems one problem that shouldn’t have happened until at least 50,000 miles. I have 19,000 miles on my car and I’ve had battery problems I am a little disappointed and now happy that I bought the extended warranty because I am afraid a bit of the future a little disappointed in the car. Hoping that from now on I shouldn’t have too many problems keeping my fingers crossed.

Absolutely incredible. Mo, Lanny, Abraar were all so easy to work with. Even the service director Curt came out to introduce himself. Being that I live in Chicago I will not hesitate to drive out to Schaumburg to be treated like family. Thank you.

They are so friendly and the vehicle I was looking for was in so good condition for the price, I will be recommending this place to my friends and family!

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

Good response from dealer. Person named Chris contacted me. Courteous. Professional. will definitely look at 5 cars within my budget at Revved.

This vehicle meets are family needs for seating , for storage, ease of access, comfort, and versatility. Appearance is very nice. Many up to date safety features.

Edit to prior review: We had an issue with a used CRV we bought there after a few days and had to bring it back but they did end up fixing it for us.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.