Used Chrysler Pacifica for sale near Ottawa Hills, OH

Dave in service was great! Listened for info with problem at hand. Prompt and courteous. Dave kept me informed and the turnaround was fast. Explained coverage and possible cost. Well done and recommended!!

My new Pacifica was not drivable after a blown tire , Britney and the Parts department worked together and obtained a new tire out of Detroit and had me back on the road same day. This crew was very professional and caring, great customer service, Thanks

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Was looking for a new car in a time crunch and working with Cherly made it super easy and she was great!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Positive experience with both the service and sales team

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Being a women I am always a bit skeptical about shopping for a car by myself, but I treated in a very professional matter, I very happy with the salesperson, price, and treatment I would recommend them to friends and or family.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Be sure to check over every inch of the vehicle's engine and body, and make sure ALL the gadgets work before signing any papers. Once the deal is done, Baumann is done with you. If you don't thoroughly examine the vehicle before signing papers, and drive off the lot, and have a problem, it is too bad, so sad for you as you will be on your own. I noticed a 1 3/4 inch X 1/4 wide spot on the edge of the hood that had bubbled up paint. Ask Tony could it be repaired because we had just purchased van. He stated The State of Ohio does not hold dealer responsible after sale is complete. The estimate to fix is $200 for me to pay. I, myself, wondered if they could fix it out of the good will of their heart, but maybe there are state rules on giving out good will, and making the customer happy. Tony did take the time and look at my volume problem on Bluetooth, and fixed that for me. I worked with Michael on the sale and Curtis on the financial end. Both were very cordial. Was very disappointed that van was so dirty, few stains in carpet, and the back gate was packed with dead Mayflies. My Husband cleaned and washed the van, and now it looks like new.

Awesome Experience! Helped me in every way I could think of! Definitely recommend it. Everyone there is super nice and helpful!

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

My experience at the service department was outstanding! Got my vehicle in and out and even washed it for me! Everyone I came into contact with made me feel at home!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Very responsive, best experience I had buying a vehicle. Great service and very professional. Loved them!

The repairs on my car after an accident were completed above my expectations. When hidden damage was found I was kept in the loop as my car needed to be kept longer to complete. I would recommend yark collision to anyone needing repairs

Great inventory of Jeeps, Great customer service, and Great atmosphere. The salesman Ernie Perez did a great job assisting in purchasing my new Jeep.

Excellent sales staff, manager and salesman were professional and courteous it was a good experience.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

We have leased 2 vehicles from Rouen in the past 2 weeks. Great overall experience! AJ Garcia was the best salesman and will definitely be coming back again!

Pacifica was designed with people in mind. Amenities are super. Ride is smooth and handles well. Stow n go seats are fabulous. Wish ithad better milage but 30mpg on highway not bad.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

Excellent customer service Extremely helpful, knowledgeable, & Friendly I almost could not believe how decent the used car deals are I only wished I had gone there first

Vehicle was exactly as described on the listing. Price was fair and there were no hidden fees or charges. Negotiation was super easy. Staff was all extremely professional and helpful. I would 100% buy from this dealership again.

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

Can’t say enough about the service I received on our vehicle. Tim went way out of his way to get our vehicle fixed. Parts were on back order, but he was able to find the parts, and repaired it. We were leaving to go on vacation. Thanks Tim, and your service department.