Used Chrysler Pacifica passenger vans for sale near Ballville, OH

Very professional, worked hard to explain every detail of the transaction. Worked even harder to get me a great deal on the vehicle I was interested in.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Best salesman helped me my problem from a different dealership Best guy ever Matthew Mesmer the best!helped Show how too get a car that o wantndhow too Getit A

Awesome Experience! Helped me in every way I could think of! Definitely recommend it. Everyone there is super nice and helpful!

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Be sure to check over every inch of the vehicle's engine and body, and make sure ALL the gadgets work before signing any papers. Once the deal is done, Baumann is done with you. If you don't thoroughly examine the vehicle before signing papers, and drive off the lot, and have a problem, it is too bad, so sad for you as you will be on your own. I noticed a 1 3/4 inch X 1/4 wide spot on the edge of the hood that had bubbled up paint. Ask Tony could it be repaired because we had just purchased van. He stated The State of Ohio does not hold dealer responsible after sale is complete. The estimate to fix is $200 for me to pay. I, myself, wondered if they could fix it out of the good will of their heart, but maybe there are state rules on giving out good will, and making the customer happy. Tony did take the time and look at my volume problem on Bluetooth, and fixed that for me. I worked with Michael on the sale and Curtis on the financial end. Both were very cordial. Was very disappointed that van was so dirty, few stains in carpet, and the back gate was packed with dead Mayflies. My Husband cleaned and washed the van, and now it looks like new.

Very knowledgeable with all the technology that comes with a new vehicle

Very responsive to our request and very fast service on this visit. We like the service.

We have leased 2 vehicles from Rouen in the past 2 weeks. Great overall experience! AJ Garcia was the best salesman and will definitely be coming back again!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Was scheduled for service 11: am , they got me in and out quickly , very Prompt Service .

Spent my morning at Rouen to get vehicle. Gabe was great and was a great guy to work with. Very informative and friendly. Was a great experience and I suggest you as for Gabe if you need a vehicle. Took time to explain all the gadgets and make sure I understood all the tech stuff that i had no clue about!!! Definately a great experience..i will definately be back:)

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Everything was fine, got me in and out in a timely mater, friendly and helpful

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Got back with me right away answered all questions and did not make up any excuses and really showed interest in helping me find what I wanted

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

I always bring my car here for service, they do a great job and help with any problems I may have.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Had to go in for service, the lady that I talked to for scheduling was super friendly and nice, and so was the advisor Dave! I highly recommend Rouen!!!

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

We found a 2011 Malibu on Cars.Com that was at Baumann in Port Clinton. The sales person we dealt with was great and very friendly. She let us take a test drive and we sat down with the manager to work out a deal. We were given a very fair price for our trade in and setting up finance was a breeze. This was a great car buying experience.

Chris Beck at the Fremont Chrysler dealership was absolutely wonderful. He found exactly what we were looking for at a great price. We will be back soon for another vehicle. If you looking for a new or used car call Chris Beck he know how to treat his customers.

Found the truck I was interested in online on a Sunday, got a text from Big Mike on Monday morning. Super amazing gentleman. I had meetings all day but we walked through what I was looking for via text. We had a deal mapped out by Wednesday and by Friday morning, I was on a plane flying to Detroit. Buying a car sight, unseen is always a little nerve racking but I knew Big Mike would take care of me. After 500 miles in the air, Ryan from City Wide picked me up at the airport to transport me to the dealership. Ryan was awesome and very friendly. Really a great guy to pass the trip time. I get in and Big Mike greets me. After test drive, found a few unforeseen issues that just comes with used cars. That is the thing that people need to remember, these are used cars. There is a reason they are $20k instead of the MSRP of $60k. So, Big Mike and I discussed some options. Ended up they had another newer and less mileage truck that had all the features I wanted. Big Mike and his team really put in work to get the deal done so we were both walking away with smiles and a good comfortable feeling. Can’t thank you and your team enough! Excellent experience and good to see there are honest, reliable and caring used car dealers out there. City Wide will definitely get my business again when time to upgrade or get another vehicle.

Had the older SUV version Pacifica & never had a problem in 8 years, excellent on road trips. When the new version came out I was hesitant to go back to a minivan look (kids are grown) but we do many road trips a year and need room and comfort. We got a 2017 Pacifica which exceeded our expectations on road trips by far! We camp in the back, luggage on roof, fabulous gas mileage! Even went to each coast for xmas in heavy snow up in NH Mtns & the car did great (We drive appx 5,000 each trip) The bad-back issues someone mentioned...I don't get it, the lumbar is fabulous, the seats are comfy, lots of leg room (we are in our late 50's and climb all around in that car and on the roof, no problem). However two years in we started to have electronic issues, had to replace the big battery ($300 or so, all the flashy safety features suck it up) then the small battery. Lots of the "alert" signs appeared for various things, but there wasn't ever a real problem. (Hate to say it but we have a lot of safety features turned off, not once have I trusted a back-up camera, we are SO old school) Then 4-1/2 years in, driving down the road, the transmission went. NOT happy! The warranty was still good for it and it was all taken care of, but still...a 3 1/2 year old car?? But we're keeping our car, I LOVE my Pacifica! I do believe ours, a 2017, since it was the first year of the re-made Pacifica's, was trial & error with issues, we should've waited till 2018! I would absolutely get another!

Ron made sure I left in the truck of my choice with affordable payments. He went above and beyond for my wife and I. Best decision I've made in a long time! .

Big Mike got me a car that I absolutely love so happy with my purchase thanks for everything and I’ll be back when I’m ready for a second car purchase

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

This dealership and Ruthanne were excellent to work with and they provided me a great deal. I would recommend to anyone.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.