Used Chrysler Pacifica for sale near Richmond Heights, OH

Thank you Lambert Buick GMC, Inc. for an incredible experience purchasing a car! We went to Ford, Toyota and Honda dealers and left with such disappointment in the quality, the prices and the negative experience. What a total difference we felt when we walked into Lambert - rare customer service (highest level), personable, easy to work with, and who knew Buicks were so beautiful, reliable, great price and attention to detail! Thank you for making us feel great about our purchase ~ we will be a lifetime fan and will pass along our recommendations to anyone who is looking to purchase a vehicle!

I have a 2022 Jeep Compass that I am very happy with but was getting frustrated not knowing how to delete map locations! I stopped in and CARA was available to walk to my vehicle w/ me and show me how to delete old locations on my I-phone! She was super helpful and patient/ w/ me!! Cara needs to be recognized for her patience and caring! She is a true asset to your organization!!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

I didn't feel hustled they answered my questions honestly and truthfully and the gave me the best deal they could offer due to this economy.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

I had a fantastic experience with Ken Ganley Kia of Mentor, thanks to a team that truly understands how to balance professionalism, transparency, and efficiency. Matt Radel deserves special recognition for setting the tone early. He quickly provided clear pricing information, honored the Costco Auto Program without hesitation, and handled all negotiation remotely?no unnecessary trip to the dealership. At the end of the day, you?re working with a dealership that needs to make a profit, but Matt?s approach made it feel like a genuine win?win for both sides. His communication was straightforward, respectful of my time, and refreshingly transparent. When it came time to pick up the car, Simon Pirrello carried that same level of care through to the finish. He had the vehicle fully prepared, walked my wife through every feature with patience and clarity, and made the final steps of the sale smooth and stress?free. Overall, the experience was defined by excellent communication, fair pricing, and impressive efficiency?I spent only about two hours at the dealership from arrival to driving off the lot. Highly recommend Ken Ganley Kia of Mentor for anyone who understands the car buying process & is looking for a smooth, honest, and well?organized car?buying experience.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

The process was great & very easy going. Some things took a time , but Marcello was an extraordinary help to get us rolling on the road !

Greatest place to get a car, my boy Dylan is a very excellent salesman help me out a whole lot this guy deserve 10 stars for real. That's the man y'all want to help you out with a car

Excellent salesman. Mike Rossi at Ken Ganley in Mentor. Beautiful facility. Helpful Manager Rick Campola. I have been working with him for over 40 years.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Excellent experience! Marshall was extremely helpful throughout the entire process and made everything smooth and stress-free. He listened to what I was looking for, worked with me on the numbers, and ultimately got me a great deal. Highly recommend working with him and this dealership!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Decided to look for a new car for my girlfriend and up riding out with a beautiful Audi! Jay was our sales rep and was professional and answered all our questions! Will definitely see Jay C. Again when I’m looking for my next car.

Overall, my experience was fine. My sales rep Dezmond was easy to work with. From my initial interest in the car I want to look at and test drive, he reached out via email to set up a time. Already did my own research so when I got there, the car was wam and ready test drive. Ride was smooth and conversation was easy. Made the decision to get the car and came back the next day with the check. There were a few issues - back windshield wiper and mats needed replaced.

experience was great, no hassle, great salesman davon pricing was best I saw in researching this particular vehicle online

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

CJ was just the right salesman for us. His personality is great! The best thing we liked about CJ was he made sure that we had all the information we needed and that he showed us the cars we wanted to see. CJ listened to us and absolutely came through for us. This is our fourth vehicle that we bought at Preston Kia and I’m sure not the last, great Dealership! Thanks CJ for all your help and for being so wonderful to work with we appreciate you. Gary and Connie Danielson

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Dale was very helpful and nice. I didn’t feel pressured at all. Jesse in finance was also very helpful.

Ultimately I Am Satisfied With The Service.. Got Me In The Car I Wanted And I?m Excited About it? Would Definitely Recommend Anybody To Get A Car From Ganley?

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

I bought my dream truck today! And to tell ya the truth this was the best experience I’ve ever had buying a truck! I want to thank the guys that worked with us. Outstanding customer service

Sales Rep, LaVair, was very informative and pleasant to work with through my purchasing experience. Also Kudos to the managers for their trust and patience. Great people!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I worked with Michael Lentine today to buy out my lease on my 2022 Ionic 5. He was professional, courteous & respectful. I've used this dealership for all the required maintenance and their service department is excellent.

So glad I made this purchase. Very pleased with my Pacifica. Drives nice and I have lots of room and for a big van its easy to navigate. The remote start will spoil me along with the heated seats and wheel. I will not be trading this in anytime soon.

Mario and the team at Carface Auto Sales are awesome! Mario went above and beyond to get me into my new car. He made the whole car process easy and affordable. The team made sure I left knowing everything I needed about the car and the loan process. If you’re looking for a car, there’s no need to shop around. You’re in the right hands and they truly treat you like family!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.