Used Chrysler Pacifica vehicles for sale near Shady Side, MD

The sales process was smooth, the facility is clean and the entire staff from greeting to finance were amazing. We were in and out in no time at all and there was no pressure. we have bought multiple vehicles from Devin and will do so again in the future.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

AS usual my service rep Gage did an outstanding job. He explained the needed service and answered all of my questions. He is an asset to Laurel Acura

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Excellent service. Happy customer support. Very happy to return for future service and purchase of vehicle.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

I was recently in the market for a low mileage used car and ran across their website. They had a large selection of vehicles in my price range with the equipment I desired. I called and spoke to Susan Thrift about the car I wanted and she was very helpful. They handled the whole process painlessly and I cannot recommend them enough. If you’re looking for an easy buying experience that’s actually fun, call and ask for Susan. She’s easy to deal with and also quite funny.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Great sales team, Our Sales Rep was Austin. Great guy . He went Above & Beyond to make our experience go smooth. we love our new car. Thank You Austin . We will be back shortly to buy another car.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Fantastic buying experience. In and out quickly with a fair price. I highly recommend purchasing your vehicle here.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Easy and laid-back, let me look at the cars and make my own decision, then assisted me expertly through the whole bone process. So, so calm and laid-back. My kind of place.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

The service was was ok. My oil monitor wasn't changed back to 0 miles once it was changed and I had to go back a second time.

So glad I made this purchase. Very pleased with my Pacifica. Drives nice and I have lots of room and for a big van its easy to navigate. The remote start will spoil me along with the heated seats and wheel. I will not be trading this in anytime soon.

Great team, everyone is and was friendly no one was aggressive and everyone was helpful especially the sales manager and Guyanese finance manager. Thank you for your help!

My salesman Tim was very professional and knowledgeable about the vehicles. Overall the sales experience was decent. Just make sure that before you leave the lot that you have your paperwork and insurance cards in order.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Niani was great with me getting my new vehicle and Sebastian has great service for getting my car serviced! Good place for all the cars!

OK well I have always owned a Chevy maybe five of them in my past. When the Pacifica came out I like the features of safety and the size room for everybody. Since I have had this vehicle I have had a couple of problems one problem that shouldn’t have happened until at least 50,000 miles. I have 19,000 miles on my car and I’ve had battery problems I am a little disappointed and now happy that I bought the extended warranty because I am afraid a bit of the future a little disappointed in the car. Hoping that from now on I shouldn’t have too many problems keeping my fingers crossed.

I dealt with Alex and he was great and really understanding of our needs. And the manager were helpful and eager to help the entire way.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

I recently purchased a 2025 Kia Sportage Prestige, and I couldn't be more pleased with the exceptional service I received from Donny. His customer service skills were outsanding-he actively listened, was incredibly knowledgeable about the vehicle, and kept me well-informed throughout the entire process. This is the third car I've purchased from this location, and I was intially unsure if the experience would match the high standards set by my former salesman who is no longer there. Donny reassured me that I was in good hands, but he was wrong-I was in great hands. I had considered other brands and wasn't certain I would stay with Kia, but Donny's patience, professionalism, and thorough answers to my (many) questions made all the difference. He was truly phenomenal, and the overall sales experience was marvelous thanks to him. Donny's outstanding service is what ultimately sealed the deal. Highly recommend asking for him if you're in the market for a vehicle! I am writing to follow up on my previous message regarding my concerns with the Finance Department. I am pleased to share that since then, the team at King Kia of Laurel has gone above and beyond to address my concerns and turn my experience into a positive one. I would especially like to recognize Larry, Carlos Mendez, and Matt Aglio for their extraordinary efforts. Their professionalism, responsiveness, and genuine commitment to customer satisfaction were truly impressive. Thanks to their support, I now feel confident and valued as a customer. I appreciate the time and care taken to ensure my concerns were resolved and that my experience ended on such a high note.

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

Recently I had my car in for repairs at Safford Brown Collison Department. They are top notch all the way around. Service was fantastic from start to finish. Never been involved in an accident but I am glad I went to my Honda dealer to make the repairs in a timely manner.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

I cannot express enough how incredibly grateful I am for the exceptional service provided by Lynn, the Service Manager, and her team at Ourisman Chrysler Jeep Dodge of Alexandria. My experience with them has been outstanding considering the circumstances, and I feel compelled to share my story. After purchasing my 2023 Jeep Compass Trailhawk on December 23rd, 2024, as a replacement for my totaled 2013 Nissan Rogue, I was hit with an unimaginable situation: my new vehicle was stolen just days later, on December 30th, 2024. To make matters worse, it was recovered on New Year's Eve with significant damage, including a busted driver's side window and electrical issues from the vehicle being hotwired. After submitting my claim to State Farm, I was advised to contact a Jeep dealership for the repairs. From the moment I reached out to Lynn, she was incredibly understanding and took the situation into her capable hands. She accepted the tow of my vehicle to the dealership on January 2nd, 2025, and assured me that her team, including their expert automobile theft recovery specialists, would take care of everything. Lynn went above and beyond to manage all aspects of communication with my insurance company, from estimates to appraisals and approvals, always keeping me updated along the way. While it was assumed that my vehicle would likely be deemed a total loss due to the severity of the damage, Lynn advocated for a different solution. Thanks to her expertise and dedication, my Jeep was saved. The repairs, although delayed due to weather and parts availability, were completed with such precision and care that when I finally picked up my Jeep on February 13th, 2025, it ran like it was brand new. The attention to detail and professionalism displayed by Lynn and her team were unmatched, and I'm extremely satisfied with the results. I am truly thankful for Lynn's support, her exceptional customer service, and the hard work of her team. Despite being incredibly busy, Lynn's commitment to ensuring that my vehicle was repaired properly and efficiently exceeded all expectations. If you ever find yourself in need of repair services - especially for automobile theft recovery - I highly recommend Ourisman Chrysler Jeep Dodge of Alexandria. I'm confident that you'll receive the same outstanding service that I did!

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!