Used Chrysler Pacifica for sale near West Monroe, MI under $249,974

Browsing the internet we found the car we wanted...but was just a bit out of our comfort zone. Taking a stab in the dark we called the dealership to see what the bottom line was that they could take for the vehicle. We told them upfront what we were willing to pay, and what we wanted for our trade. 30 minutes later we got in the car and made the 1 1/2 trip to the dealership. We didn't have to play the # game that many other dealerships play. The only thing I was not impressed with was many repairs had to be made to the vehicle as it had not been serviced yet, which delayed the delivery of the car by some time. The customer service was excellent and definately gave me some faith that not all car dealerships are shady!! Thanks!! Salesperson- Joyce Peters!!!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Positive experience with both the service and sales team

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Dave in service was great! Listened for info with problem at hand. Prompt and courteous. Dave kept me informed and the turnaround was fast. Explained coverage and possible cost. Well done and recommended!!

Be sure to check over every inch of the vehicle's engine and body, and make sure ALL the gadgets work before signing any papers. Once the deal is done, Baumann is done with you. If you don't thoroughly examine the vehicle before signing papers, and drive off the lot, and have a problem, it is too bad, so sad for you as you will be on your own. I noticed a 1 3/4 inch X 1/4 wide spot on the edge of the hood that had bubbled up paint. Ask Tony could it be repaired because we had just purchased van. He stated The State of Ohio does not hold dealer responsible after sale is complete. The estimate to fix is $200 for me to pay. I, myself, wondered if they could fix it out of the good will of their heart, but maybe there are state rules on giving out good will, and making the customer happy. Tony did take the time and look at my volume problem on Bluetooth, and fixed that for me. I worked with Michael on the sale and Curtis on the financial end. Both were very cordial. Was very disappointed that van was so dirty, few stains in carpet, and the back gate was packed with dead Mayflies. My Husband cleaned and washed the van, and now it looks like new.

Got back with me right away answered all questions and did not make up any excuses and really showed interest in helping me find what I wanted

Jordan D is the man to see, no matter when I stop by or have a question I’m treated as if I’m the only customer around. No matter what the issue is he handles it ASAP.

I would like to thank DAVID in the Service Dept for his professionalism and customer first attitude. I am a 25 year customer at Westborn and when David waits on me he always has a pleasant attitude. He gives me detail of what needs to be done, the estimated time and cost. The professionalism of David is why I've been a customer for so many years.

I was happy with with the service overall. Tim returned my calls when I left a message. They replaced power steering pump, valve cover, and left front caliper. The only thing I was not happy with was I told them the car was pulling to the left. I was told it was because of the caliper. I asked them to check the front alignment. They did not and the car is still pulling to the left.

I can't thank the team at Westborn enough for the amazing service on my car! My dealer Mike, who I've trusted for years, was able to get me in to finally fix my passenger window switch that had been broken for months. I drove all the way from Clarkston to Dearborn because I know the level of service here is always top notch. Mike checked with Josh in parts to make sure they had what I needed, and Josh made the part a priority. Tim, the service manager (another long-time connection), worked with my schedule and made sure a tech was ready for me as soon as I arrived. Marc, my tech, was awesome—quick, efficient, and professional. And a big shoutout to Dave the write-up guy too—can’t leave him out! I honestly don’t know what I’d do without this team. I’ll always buy my cars from Westborn knowing they’ve got my back if anything goes wrong. Thanks again!