Used Chrysler cars for sale near Lake Shore, MD

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

Great to deal with, responsive, competitive , good communication and customer. While I postponed my decision on purchasing I would circle back when I decide to buy.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

My oil change experience was great. I met LeJuan Robinson who assisted me with the process. She is professional, knowledgeable and very kind. Thank you very much for making me feel home.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Brian Perry and Jeff Bejna provided excellent service. They were very honest, accommodating, and I felt at ease during the whole buying process. I highly recommend Heritage MileOne!

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Very easy experience very kind workers customer service was a 10 ade was great with helping us find our dream car

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

This was a very good experience for us. We came back several times before buying, just doing our due diligence. April was amazing and an asset to this dealership. We highly recommend her!

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

Nate & Sam, I want to take this opportunity to extend my sincere thank you for selling me my new N Line. I have been leasing and buying cars for 35 years and this purchase experience was by far the most pleasurable. Both of you responded immediately to questions, negotiations and everything needed to make the purchase happen in a timely manner. Upon arriving at the dealership it took less than 45 minutes to take delivery without any surprises from finance. Again, thank you for making this happen and worth the 6-hour roundtrip from NJ. I will recommend AL Packer Ford to family & friends. Nate & Sam, I want to take this opportunity to extend my sincere thank you for selling me my new N Line. I have been leasing and buying cars for 35 years and this purchase experience was by far the most pleasurable. Both of you responded immediately to questions, negotiations and everything needed to make the purchase happen in a timely manner. Upon arriving at the dealership it took less than 45 minutes to take delivery without any surprises from finance. Again, thank you for making this happen and worth the 6-hour roundtrip from NJ. I will recommend AL Packer Ford to family & friends.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Had a great experience at Heritage Honda. I have been coming here for maintenance of my car last 2 years although it isn’t even the closest Honda to my house just because the experience has been so smooth and people have been so nice. Today, I purchased my previously leased car. Kyshawn walked me through everything. It was easy to get an appointment, they explained everything to me in great detail with patience (and I really asked A LOT of questions), they run quotes by Honda, Credit Unions and my own Bank, and all of these were done very timely. I was very happy with the service I received today.

They worked late to make sure all of our needs were met. We will be back again!

I have be driving Chrysler products since 1968. This is my second Chrysler 300 and I love it. It is big enough, comfortable, and gets good mileage. Couldn’t ask for more.

William goes all out for his customers and above and beyond, I appreciate the hard work and dedication that he did.

I had great experience driving this car. The purchase process with exotic automotives was quick and simple. They were very professional and easy to work with. This is my second car from the same dealer.

Very good and friendly place, Charles was very welcoming and respectful, if youre looking to get a new vehicle I recommend coming here!!

Ronnie Hughes is one of the best sales woman at DARCARS in New Carrollton she takes the time to answer every question that I asked. I am in the process of saving more money so that I can come in purchase that 2017 Dodge Journey. I would highly recommend her to my family & friends. Ms. T. Smith

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

Oh my gosh, I agree you cannot say anything bad about Princely. This is my 5th car purchase and it went so smoothly. Princley treated me absolutely like a princess. He told my family I was at home and in good care there when they dropped me off. And, Princley was correct. Princely has a lot of patience and a great mannerism with you. Yes I would recommend them to anyone who wants to purchase a car. Love you all!

Outstanding car for the money. Great safety features and the styling is great. Could not ask for a better sedan. Quiet and extremely comfortable too.

Friendly sales person, manager, and finance manager. Would recommend the dealership to others. Not too sure if you are 20 miles away if you want to travel, but I’m sure they will make it worth trip

The car buying experience was great from start to finish. Ariel,Sandra and their manager, Josh were very professional and patient throughout the process. They rock!

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Great experience! Matt made the experience effortless. The pricing, the professionalism and atmosphere made it for my family and me.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Chris was tremendous in helping me find a new vehicle. He was very thorough explaining all the paperwork. I appreciate his follow up the next day to see how the car was and if anything was needed from him 👍🏼