Used Chrysler vehicles for sale near Rochester Hills, MI

Holly was absolutely amazing. Her customer service skills were incredible. The wait time was minimal, I had a oil change.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Terri is a VERY kind, responsive, and accomodative sales person, Thanks to her, I could get my new Cherokee which matches almost all of my preference in body color and option packages!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I was actually shopping for a used car and left with a brand new 2020! My first time buying a brand new vehicle. I worked with Brenda and Mike. The were fast and no fooling around at all. Very attentive to my needs and the payment I could afford. I have already recommended them to a co worker.

Josh at Jim Riehl’s responded promptly and answered all my questions. He sent me a written quote which matched the advertised price on cars.com and recommended a reliable car transport company for me. He contacted me again a few days later and let me know the car was sold. I was sorry we we unable to buy from Josh, he was prompt, honest and kind…

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

They did a great job fixing are Jeep that was towed to them and fixed it a week ahead of are appointment time. The service manager new what was wrong with my Jeep even though we told him are repair guy at another place said it was ignition key problem we were glad we took the jeep to the dealer.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

I’m glad they offer both courtesy drop off AND pick up from your home within a certain mileage, other dealership closer to home does not

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

If you’re reading this review ur like me, wondering where do you go anymore to buy a car with an exceptional dealer experience. This is the place! Get ahold of Rob Guthrie/Joe Lehr and thank me later. You don’t find salesmen like this anymore. I was calling dealerships all over/around Michigan. I couldn’t get a call back! I’m glad I found these guys. Closed the deal in a day and drove my new Tacoma home. Alex( the finance guy )was great ,had me on the road in under 10 mins. Thanks again Rob/Joe/Alex!

Service was great. The sales agent assigned to me is new to the location, she was very attentive. We weren't able to complete the deal, but not without great effort. I would recommend this dealership.

I?ve never had a bad experience here. The staff is friendly and knowledgeable. Service is always efficient. I will turn to champion for all my future vehicle needs.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

I had a very Great experience at Serra and would go back and lease again

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Staff was extremely courteous and knowledgeable. Overall experience was very pleasant. I have been doing business here for numerous years and have no interest in looking anywhere else for my automotive needs.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Mitchell McFall was great to work with and fast and efficient. Was ready to help from the start and the amazing teamwork they have here to get you something that fits your family. Miquel was amazing helping us go in the right direction and how to go about it.

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

Best experience I have ever had at a dealership. They were amazing and weren’t pushy at all.

This is the perfect cross between a van and a luxury vehicle. Plenty of room inside for anything you want to do. The engine is so smooth and powerful, you have to watch for creeping on the speedometer. We have owned Chryslers for over 30yrs and this is one of their best.

Service was very good. Large repair. Advisor stayed in contact with me often. My vehicle was at dealership overnight.

Pierce was friendly, professional and efficient in helping me get the new fuel pump exchanged. I had a limited amount of time and Pierce went above and beyond in talking with the mechanics to see if it was possible to finish the work in 3 hours instead of 4. I had an appointment that I had to make. The mechanic agreed and even better, they finished earlier than the deadline. I greatly appreciated Pierce intervening for me.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

I love LaFontaine! They are always so kind and so supportive throughout my service experience.

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

What a pleasure they made buying a car, my experience was so splendid they I will come back and I plan on staying for life.

So glad I made this purchase. Very pleased with my Pacifica. Drives nice and I have lots of room and for a big van its easy to navigate. The remote start will spoil me along with the heated seats and wheel. I will not be trading this in anytime soon.