Used cars for sale near DeKalb, IL under $19,985

Excellent experience with the dealership and the staff I?m a repeat customer for life and I definitely will refer friends and family to this dealership in all my years of buying cars. This has been the best experience I have ever had so I?m customer completely

I initially leased my Grand Cherokee Limited but ended up buying it outright at lease end. It has been an awesome vehicle for the 6 years I've had it. I have only had two minor things that have needed work, one was AC needed more coolant and leaking rear strut which must be a fairly common issue as my mom's Durango has had the same problem. Super comfortable ride and plenty of room. My only beef is the halogen factory lights are horrendous but swapping the bulbs out for LED made a big difference for under $200. I normally don't keep a vehicle for longer than 2 years, but after 6 I love this vehicle just as much today as did the day I ordered it!

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

I bought the car with 90,000 on the odometer. The car, when got on it hard, would start hesitating, and struggle to accelerate. The CVT transmission is defiantly a critter to get used to. The biggest negative thing I found about the car is that it noisy on the interstate. A lot of road noise in the cab to the point I have to turn the radio way up! After repairing the hesitation issue, and ignoring the CVT quirks, the car is very reliable.

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

I've had Santa Fe 2015 for 10 years now. Last week my mom went on a long 4 hour drive trip. There was a big dumb on the ground and she fell on it. The car was flipped 6 times but guess what? I videocalled my mom in an hour and she was fine with just a bruise on her wrist. Imagine keep flipping 6 times and not having a scratch. This car saved my mom's life.

The process was easy. Went to see the car but they were waiting for a part. We liked it right away. When it was finished they called us to test drive. Dan and Dave were terrific no pressure. They gave us a figure and we gave them ours and they did more than we asked for including accessories. John in finance and John the gm were also terrific. I rate this dealership very high.

We are in our 70's and wanted a car that had blind spot protection with great window visability, a good sized GPS map, keyless entry, and good fuel economy. Also, it has good space in trunk with fold down rear seats. At 51,000 miles we have had no issues.

Salesperson did a great job answering any of my questions and getting back to me!

Bought this car as a retired couple to travel in. Lots of room for anything you need to carry while traveling or shopping. Also used to do day road trips with two more couples. Easy for us oldies to get in the second and third row seats, or go on outings with up to 7 people. Love the charging ports for everyone in the car. It has been a very dependable vehicle.

Kamal was very friendly, helpful, and knowledgeable. He made the car buying process the best we’ve ever experienced. We appreciated how patient he was while we decided which vehicle was the best for us. We are very happy with our choice and the dealership is top notch!

despite numerous quality & reliability issues ( 2016 thru 2021 ) > many will never be resolved by Honda as Honda accepts no responsibility nor concern about problems > including mechanical & in-vehicle entertainment systems, Honda still retains value.

I had the BEST car shopping experience here. I never felt pressured to know exactly what I want or to buy a new top of the line right then and there. Steve was a gem and listened to what I wanted and kept my budget in mind. He was realistic with expectations and never pressured me into anything. With other dealerships, I felt trapped like I couldn't leave until I bought something from them. Not here. Steve understood that buying a car was a huge commitment and let me have my time to think about what I wanted and what was available in my budget. I was able to leave the dealership to think about my options and wasn't hounded with calls and messages asking me when I was going to buy or what the dealership could do to make me a customer. I had space to think and make a decision that didn't feel forced. Even when I bought my new car, everything was explained in detail and they made sure to give me time to ask questions so I knew EXACTLY what I was getting into. As a first time car buyer, this was a dream of an experience. I had been to 3 other dealerships and Lou Bachrodt is second to none. If you live in the Rockford area, this is the place to shop for a car and make sure to ask for Steve!

Dependable suv money can buy. The outlander sport drives awesome and the gas milage isn't bad for being an SUV. Would recommend this SUV for anyone looking for a new suv without breaking the bank.

Had my car serviced there (used car) & the staff was very nice, and communicated well. Had a small concern after i picked up my vehicle from service, but spoke with a team member who was very kind and explained what was to be expected after services. Would definitely recommend them to anyone.

This was a replacement vehicle for a Toyota Camry that was totaled. Bought it, it was 3 years old with 36,032 miles on it. Been rear ended $14,000 in Damages to the rear, there’s only 2 things I would complain about. One getting a replacement Drivers seat has been a problem, I’ve even looked in Auto salvage yards to get a replacement seat, it’s been a headache, and if you do find one you got to give the first 2 numbers of the VIN # so the wiring Harness will work.. if you have the American built version , the Japanese or Korean Version Wiring Harnesses will not work, they will bolt in, but the Harnesses won’t work. Been looking for 3 years for a seat , still can’t find one. I’ve looked in both North & South Carolina for a replacement seat.

Excellent service from the whole team ! Experience enjoyable from start to finish. Nice team effort.,

Best car purchase I’ve ever made and would buy another Mazda CX-5. Still fun to drive and reliable. Many friends have bought one after driving mine.

Great communication, answered every phone call or text, even on his days off. Very nice car, easy paperwork. As far as buying a used car goes, it couldn't have been easier.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

I am in my seventies and didn't want to buy new so i I looked at over twenty used vehicles during my search. This Subaru Outback was the best driving vehicle of all that I tried. My experience at Boucher Ford in Janesville was fantastic. I was treated like a true customer with respect and caring for my needs.

Darien was professional, knowledgeable and engaged in the entire process. Darien even agreed to come in on his day off to meet with us. At Biggers, there is no pressure and no hidden fees - a welcome change from other dealers. Joe made sure we had answers to our financing questions. Thanks!

We bought our 2022 Outlander sport GT in august of 2022… when we compared feature for feature with the other small crossovers, this was our favorite.. it looks nice , has plenty of power and is comfortable on long trips . We took it to the snowy range and it handled the mountains with ease. This is our first brand new car and we are “ seasoned citizens “ So the warranty was also a big selling point . We are super happy with it . Planning on this being tje last car we buy !! I am confident ot will last a long time !

The Best and Easiest car buying experience. Darien Ivery was our salesman. Very Friendly and so helpful from first contact to last. Jim Casey the business manager was also very friendly and helpful. NO GAMES!!! Both men were honest and upfront about everything. That is an extraordinary thing to find when buying a car!

Already had this car for 3 years and still loving it.Remains modern with all it’s add ons…not jealous at all of all those expensive similar models…this has it all for a whole lot less…thank you

This was a great place as soon as I walked in everyone way very friendly and attentive.

We’ve put 85,000 miles on our Santa Fe, including a trip from Maryland to Idaho and Utah, and have consistently been happy happy with it. It’s needed no work/repairs, other than routine maintenance.

As far as far experiences go this was by far the best experience I have ever had purchasing a vehicle. Jim was amazing in finding a vehicle that fit all my needs. It was done rather quickly and they walked me thru all the steps. I will be coming here everytime to get a vehicle.

I bought my 2012 F150 FX4 Ecoboost brand new in February 2012. I currently have 64k miles on it. I have never had a mechanical issue with it. Regular preventative maintenance has kept it very reliable. It has a comfortable and quiet ride for a truck. I have towed 3 different campers with it ranging from 5k-8k pounds. The Ecoboost easily handles the towing with plenty of HP and torque. Just don't expect great gas mileage while towing, 7-9mph. Without towing on the highway, I can average 19mph. For a half ton truck, I tow my 35ft camper with no concerns. It's a comfortable commuter truck too. I love my truck!

Matt is sales was very open and honest. He worked to get the payment I needed!

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

Gave us even a better deal than expected. Highly recommend them. No high pressure and family friendly. Kids really liked the life size Marvel statues.

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

excellent service Joe worked with my third party warranty company to get the repairs covered i really appreciated all he did for us i am very gratefully for all of the employees hard work.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Ramy gave me the best service today and I came away with a car at a great price. He wasn't pushy and let me make my own decisions. A lovely down to earth guy :)

500 miles a week on the GSP and the comfort in my 4 door Honda Accord is unmatched with the wide leather seats and the smooth ride. Change the oil when the wrench light is on and still going strong at 160,000k miles. 34.5 mpg average for highway travel.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.