Used 2024 Dodge Charger for sale near Gateway, FL

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Easy, straightforward process. Got the truck I wanted at a fair and honest price. Will be a repeat customer

Richard from the service department helped me with a recall on my 2015 Ram 2500. Thankfully he was able to facilitate getting repairs done a full day ahead of schedule. Appreciated the progress reports by phone I received from Richard! Thanks for the 5 star service.

Five star! Good! Yippee! Car good! Go eureka Chrysler Dodge jeep ram fiat car dealership!

Chris and Mesha are wonderful!!! Would recommend them highly.

We had the absolute best experience with our salesman George. i felt he was honest and a pleasure to work with. he worked hard to find and get us everything we wanted. Best salesman and easiest to work with

Working with fillipo was a very nice experience. The dealership handles all matters very professional. I’m looking forward to close a deal with them

The dealership is awesome and the crew in that back really works hard. Especially Idalberto/Cuba he washed and detailed my car to the perfection. Thankyou for having an amazing team.

Had a great service experience. They had all the automation tools to make a decisions on what to service and were available on the phone to talk through things. Also, they finished work on my truck when they said. Good work.

Tylan R was very helpful, patient and informative,,I strongly recommend going to see him I will definitely be back for my next vehicle purch

Xavier, Sebastian, Aaron, and Nicole were all helpful and good to work with! Thank you!

Brandon and the Manager were very helpful in helping me finding the right car for me.

Had my 2020 Durango. They did a great job my car runs like new. The reason I’m giving 5 ⭐️ cuz of Beni he kept in touch through the whole process. They replace the motor mounts on both sides, service airbags and change the oil pressure sensor. Thank you Benny. I am most definitely come back and service the Durango again.

Great service, great salesman, great manager, great everything. I would recommend this dealership to my friends and family , I will be using thin for service and to buy additional vehicles

Sales staff was awesome easiest vehicle I have ever purchased. In an out easy loved it. It?s the first time anyone has ever followed up after I purchased vehicle . To sure how to act ?

Great service! Fast transaction, no hassle. I was completely pleased with my experience purchasing my vehicle with them.

Big Star Hyundai is awesome. Can’t say enough good things about Nick and Arin.

Tuve una buena experiencia en esta tienda me explicaron cada paso hasta asegurar que había comprendido Rolando y Carolina me ayudaron mucho