Used 2024 Dodge Durango for sale near Ladera Ranch, CA

J Star Dodge has the best customer service of any place of business I frequent. They have been the only place I use to service my 2019 Dodge Durango. I have 69,200 miles and it runs like it’s brand new.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

I worked with salesman Travis and he walked me through the whole process with no pressure. He is definitely an expert on Raptors and let me know everything about it. I will definitely be enjoying my Raptor out of in Jurassic Park aka 405 fwy

Dec. 13, 2018. Let's start at the beginning. I am a senior Citizen in Loma Linda by Redlands. About a month ago I went to a local Honda dealer ( no name here.) On the quotation the salesman added a $2,500 Maintenance agreement and $900.00 gap insurance without telling me about it, I walked out. On Dec. 12, 2018 I walked into the Hertz sales at 7750 Indiana Ave. In Riverside, Ca. I spoke to Mr. Chris Knighton and asked him if he had a Chevy Impala. He directed me to one on the lot which was a Gorgeous Metallic dark blue, exactly what my wife and I wanted. It was loaded with every electronic device know to mankind. The dash lit up like a Boeing 787 Dream liner. The price was five to seven thousand dollars less than any other dealers in the area. He did not load up the contract with extras. He EXPLAINED AND ASKED ME if I wanted any extra warranty and gap insurance. After I spent time looking at the Math. I agreed and added the extras. My credit score was 761 so they beat my military credit union's interest rate. Amazing. Mr. Rizwan Azam the financial man gave me an awesome deal and my wife and I are very pleased with our purchase. He was kind and gracious with me and answered any question I had in a professional manner. Honesty is expected. These men along with the man in the back room who drew up the contract were helpful, professional, friendly and took every opportunity to set me up with the car of are dreams. The Impala is the car that my wife and I wanted. Not a sports car as so many young people want, that jostle and bounce around and make every pebble on the road feel like a big rock. We wanted the smooth ride and we got it. I believe from my many years of teaching and simply living life that those complainers want everybody to baby them and provide snacks and a big fancy waiting room like a big car dealership. Remember folks, those big million dollar dealership buildings are paid for my you the buying public who will pay one hundred fifty dollars for an oil change and buy super retail. Hertz is selling you a car at a slim margin. Give them a break. They are a great outfit. Mr. Knighton and Mr. Azam and the contract's man in the rear made me feel like a family member. Mr. Knighton's personality was such that I truly call him my friend. These people were honest beyond reproach. I would highly recommend anybody to buy a car from them. Of course one has to check out ANY car before buying. They certainly did a great job on their inspection. Remember, people abuse rental cars. I bought an excellent 5 year, 60,000 mile bumper to bumper warrant. God bless them. This is the kind of people and company that make America great. Respectfully, Jim Cook Loma Linda, CA.

Customer service is great! The waiting room is clean, feee water, TV and it?s quiet! I won?t go anywhere else!

Adam did a nice job locating the vehicle I wanted to see. He went the extra mile tracking down the service manager, beginning the purchasing process, and ultimately ensuring the vehicle was ready for pick-up a week later. I found Adam to genuinely care that I had a good purchasing experience.

I purchased a truck for my business here after having a bad experience at another dealer. Aaron personally went to their second location to pick my truck up. Thanks Pacific

Very good customer service, and great attention from Kyle, He helped me a lot, I really appreciate it.

vincent and salam were great and helpful. Helped me get the car that i wanted.

The prices attracted me. The customer service and experience/ level of knowledge was not great. There was an inconsistency of dealership policy. It would be nice to get a car for the price you expect. I felt forced to purchase items I did not want

There’s some issues / delays happening when it comes to releasing the vehicle. But all well is done and everything is taking care of. Thats how “Jonny Alcantar” Sales representatives he is. He make sure that his customers have 100% very satisfied and very happy. He’s very understanding, patience, and he’s absolutely gave his time to reply all the calls and text messages too. Of all the dealerships i visited he’s very different and treated you as family member. Thumbs-up for him. Highly Recommended the California Motor Trade Norco.

As always, El from Service provided exemplary service. El is always ready to help and answer our questions.