Used Dodge Durango GT Plus for sale near Elmsford, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I was the second owner for a 2023 Durango Hellcat Premium Plus. I wish I would have purchased this car first before my charger ScatPack. The Durango is a family car and it’s safer to drive. With the power and has lots of room I Woolsey say it’s a great car. I’m sure they’ll have them around in 6 years I’ll buy another hellca t Durango destroyer gray with the black red rally stripes!

The prices are always way above what they should be😶.So that's why there was a 4 starwith pricing, but the interior I find the compartments hold dirt and capture things. Lots of cubbies. There is no way to clean out without deep cleaning other than that, the inter is fine with is looks. Electronics a little complicated. I have never seen a car with this color leather seats🤔.But they are growing on me☺️. Other than those things this car is absolutely perfect. Had a lot of zip to it with the 3.6 v6 engine. I love the way it drives. I love the way it maneuvers, and it's very classy looking

They respected my decision-making process, giving me space when I needed it but being available when I had questions

Hands down the best experience I’ve ever had buying a car. Khaled did everything possible to make it smooth and stress free. You don’t just get a great car here, you get someone who actually cares about helping you out. Definitely my goto dealer from now on!

All the guys in the location were fantastic and made my purchase work for what i was willing to do. stayed late and were very professional

I love it. I’m short so I sit high.So much room in for my family..Nice size radio screen.Overall it is worth it.Runs great and very clean under the hood.

It has been a pleasure working alongside Carlos at stream auto. He and his team made it an easy smooth transition for me to leave there with a great car and a smile on my face thanks again team five stars to Carlos

This is my 3rd Hellcat vehicle but first as a Durango. Always wanted this vehicle since it was announced some years ago. It does not disappoint. My dealer, Dodge of Burnsville has/is always taking great care of my needs and always works out a deal that works for me. The only improvement I can think of is the have more space in the 2nd row seating. I am tall and eat of almost all of the legroom behind me.

I highly recommend. They got my son the exact car he wanted. The staff went the extra mile and treated us like family the whole time. Best prices we found anywhere. We’ll definitely be back when it’s time for another car.

I went to Road 17 Nissan just to get information, Sally greeted me and with her smile and help, her success in business, I came home with my new car. here again thank you so much Sally !

Worth the price for expertise. Good bedside manner. Trusted for years. Upsell well explained. No problems in 20+ years.

Great car best car I have ever driven so happy with my purchase would definitely get again in the future. Thank you for my new car!

Very positive experience. Thank you Lauren and the team for a smooth transaction, it was a pleasure. Some details needed adjustments, but great outcome. Thank you very much. A++++

I drove a durango GT for 300 miles its not bad the 3.6 V6 is plenty powerful and 30mpg but no hemi theatre. Interior is xxxx near luxurious and the ride is very good. A lot of reliability issues seem to stem from going long on oil changes and driving the car like it's a rental car aka the average dodge driver. If you keep up on the maintenance, this is a genuinely enjoyable car that does almost everything decently well.

Went to 5 Star looking for a reliable used car and was impressed by their selection. Bryan helped me compare models without any pressure.

Miguel fue reco.endsdo por u a amiga y compre un jeta 2019 muy buen servicio de todos

I awaited the order date for this vehicle for over a year. When the first day of placing orders arrived, I sped to my dealer for the opportunity to make the order, since each dealer was limited to very, very few orders. Four months later, it arrived. As I approached the dealership, several people, both customers and sales personnel, were gathered around my 710 Durango Hellcat. The vehicle was the focus of everyone's attention. When I approached my vehicle and made known that it was mine, quite a few onlookers were shocked to see that such a truck had been ordered by a 75 year "young" woman. Being a "hot car" buff since 16 years of age, this vehicle is the ultimate. Everyone agreed that my body paint selection was perfection: black with wide black matte stripes outlined with narrow red stripes. Along with my 2008 Pontiac Solstice GXP convertible stick- shift, what more do I need? Just a footnote: NASTY is part of my license plate reading.

Peter A, NJ What an excellent experience working with Tymie on line getting all the information I requested fast and in writing. Next Igor found me and stayed with me for hours trying to get me into the car I wanted. He tried everything, but my lease trade could not work, He explained in detail the problem with my lease and I learned so much from him. Igor is amazing even though he wasn't going to get a sale. If your looking for a car, I reccomend Igor in sales at TSF Auto Sales

I have enjoyed my 2019 Dodge Durango have had a lot of pleasure worry about everything being electrical but so far very happy will be traveling to Florida in next month can’t wait to see how it handles.

Ver nice people, they now what they do i be back when I buy next car

I like to go back to din Moter again to purchase another car.good people to work with. Always have good car and deal. Thank you to Adam

This my 5th Durango (2022 GT). Size is right, comfortable, powerful and good value for money. Just wish they would get rid of the piano black trim on the center stack. Led lighting vast improvement and lots of safety features.

goes beyond my expectations,great perfomance and fuel milage,very comfotable to travel in,have had no reason to return to the dealership except for oil chages and tire rotation

Mi experiencia en 5 Star fue mejor de lo que esperaba. Muy atentos, explicaron todo en detalle y me sentí muy cómoda durante todo el proceso

Great place great people and kemo was a great help thank you for the great truck

Excellent inventory. Knowledgeable sales person. Painless buying experience. Car was cleaned, serviced and delivered as promised. I would not hesitate to recommend this dealer to my friends.