Used Dodge Grand Caravan for sale near Galena, OH under $20,000

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

I had 6 of these in the last 15 years. Mostly do breaks, change tires and fluids. NEVER in any of these did I have a transmission issue. Love the stow away seats. Plenty of power in the V6 3.6L engine. I sold 5 of these, and got only thanks. Was never stranded, Countless Florida and Canada trips, Great family car.

After a bad service appt, I returned to their service dept yesterday. Tim Conrad was absolutely "outstanding"! The dlrshp replaced my running boards they'd bent during my previous visit, absorbed the costs for oil chng and tire rotation. Extremely professional. I'll certainly continue getting my service there as I have for the last 7 years. They had made a mistake BUT they fixed it! I'd recommend them for your service needs....

I do have a problem with the hood,because I have rust on the edges .I don't think I should have to worry about rust on the xxxx hood.