Used Dodge Journey for sale near Hammond, IN

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

My vehicle has been pretty good up until two weeks ago , September 9, 2022. I experienced a no start situation with the vehicle towed to the dealership and the dealership has no idea what’s happening or watt they report bad battery no charge etc. I’m suspecting that the PCM has a bad chip due to a recall that was performed supposedly in 2018. I don’t believe my vehicle was recalled and have not received a recall notice from Chrysler Corp. so now I’ve got a dead vehicle in the shop the dealership has no concept of what’s happening and the service writer seems to be not knowledgeable enough to research the problem.

It was very good. Everyone was friendly and professional. The whole buying process was quick and easy. We had bought vehicles there before and will go back again

Now, I did just purchase this car, just a couple of months ago, and even though it's an older car, it only had 55,000 miles when I bought it, and I purchased a 5-star warranty as well. First, I'm probably being a bit bias, b/c I'm a Dodge fan, due the Nitro I had previously. But so far, the other reviews I've read are pretty much spot-on. Mine has the 2.4L 4-cylinder. It's not as good on the gas mileage as other 4 cylinders, from the Reviews I had already read, b/c the Journey is heavy, but for me, it's also less to fill up than the 3.6L, 6 cylinder Nitro I owned previously. I also wouldn't take it on any sharp turns either. As other reviews had said, the engine does make some noise, but it's not that big of a deal to me. However, unlike the other reviews I had read, I have plenty of space as a driver, it's not as compacted as I thought it would be, but the cargo space has plenty of room, just like I've read. The infotainment system is really good too, just like the reviews I'd read had stated. I have SIRIUS, don't know how, I'm not paying for it, but if it's a feature with this car, fantastic, BB King's Bluesville station is on constant play, as other stations are too. It doesn't have the vehicle backing system nor an AUX connector that most cars now have, but it's a 2015, and the Journey wasn't Dodge's most elite model either. However, so far, I'm growing into this car, and glad I purchased it. I'll probably get the Hornet next. Ha.

I have had this '19 GT for a little over a year and 10,000 miles or so, including two long trips. It is comfortable, performs reasonably well, and has a lot of helpful features, although not "the latest." I like the look of it (Black/Chrome trim), and my impression is that they made it as close to a Minivan as possible in an SUV. It has wide-opening rear doors, storage under the seats and cargo area, and three rows of seats. My actual fuel economy is about 22 on trips and 19 around town. I am entirely satisfied with the vehicle and have had no problems at all. As for the 3.6 I am very encouraged that they use this thing in everything from the Challenger to the RAM 1500, plus the Gladiator (only motor offered). They must have confidence in it.

Vera was very quick and polite. Great experience Very good pricing and deal was done fast and easy. Was in and out the door in about a hour.

This is my 2nd Journey and I was so happy with the 2014 that when I upgraded, I decided to get another one. I've only had this for a month but have been very happy with it so far.

I bought a great car and couldn’t be happier with the whole experience. the service from all the staff was great. Everyone took the time to make sure I felt comfortable and informed. A special mention has to go to Zee, who was absolutely amazing. Zee really listened to what I was looking for, understood my needs, and helped guide me toward the right car without any pressure. Their knowledge, patience, and genuine care made the experience smooth and enjoyable. Thanks to Zee’s help, I drove away confident that I’d made the right choice. I truly appreciate the outstanding customer service and would highly recommend Your Choice Auto Sales Crestwood Lot to anyone looking for a car. An excellent experience all around.

Love my Journey but have notice several with a missing antenna and also several with foggy headlights. Like moisture buildup inside the headlight assemblies. Bluetooth doesn't always hook up. Not the easiest on gas.

I had a great experience with the team at Wild Bill’s Auto Sales & Parts from start to finish. Everyone was friendly, professional, and very knowledgeable. They took the time to explain everything clearly, answered all of my questions, and made sure I understood the entire process without ever making me feel rushed or pressured. The whole experience was smooth and well-organized, and it was clear they genuinely care about their customers. I really appreciated how transparent they were throughout the process. I have absolutely no complaints—everything went very well. I would definitely recommend Wild Bill’s Auto Sales & Parts to anyone looking for honest service and a great overall experience.

Very nice car, interior is super sleek, it handles super well. Engine runs great. Very spacious inside 3 rows lots of leg room. Love the seat warmers!!!

Great performance, great handling. The dual zone A/C is a really nice feature. I actually like the rearview being in the mirror, it's a good safety feature, as your eyes are in fewer places.

My recent purchase from B & M is probably the best dealership experience I’ve ever had! Dominic and Chuck were friendly, extremely knowledgeable and helpful… B&M has a great selection of vehicles, a great service team, a wonderful sales team and the showroom has some CLASSIC cars that you can view as you wait! 10/10 recommendation!

I just bought it about a month now and i really loved it crossroad 2020 Good space for me and my family Good materials for the interior Good sound isolation from outside Good looking in and out Nice ground clearance Very simple mechanics and engine I hoped if it had 6 rather than 4 gear automatic Also I'm trying to improve it's headlights weakness Blind spot warning i need it now

Real curtious and knowledgeable staff I would tell my friends and family about this car lot

I bought this car with 70,000,when it was one year old. It has been very reliable, I still use it and I am at 250,000 miles right now. I did have to do a transmission repair at about 150,000, and I do have a small oil pan leak right now at 250,000. Both of these fixes are not unusual for the number of miles they have. I use it for my every day commute of about 50 miles/ day, and have traveled all over the US with it and used it as a ride share vehicle for a period. So I will say I am very happy with the overall purchase and reliability of the vehicle. It has been great for my family of 5.

3 row seating, v-6, 6 speed automatic, keyless entry, pb start averaging 23 mpg, comfortable on long trips all for less than $25K out the door

I recently purchased a vehicle and can honestly say hands down the best customer service I received! They were very helpful with all my questions and accommodating. The gentleman who helped me with my loan was very friendly and made the process easy. I will definitely be purchasing from them again.

I've owned the 2016 Dodge Journey SXT 3.6L V6 AWD SUV, since April 2017. Purchased with approximately 10k miles, this vehicle has been nothing but a pleasure to drive & own. I've had zero mechanical issues beyond regular maintenance (new tires, oil changes/scheduled manufacturer service, basic upkeep). I worked between Charlotte & NYC for more than 4 years, driving each way every 6-8 weeks and the car has had no problems at all. Super reliable with extra seating & massive cargo space. I now have 74k miles & still no major issues.

Jose, Josh and Alex were very professional and very attentive to my needs. I appreciated all the help they gave me. Excellent customer service. Thank you guys!

Mine is great on gas! I use mine for work, traveling + family and have experienced no issues besides having to fix front brake calipers. Runs + drives super smoothly. Interior is beautiful, everything works as it should. I only have a 114k miles on mine which is super nice.

Absolutely thrilled with my experience at West Chicago Auto Mall! From start to finish, the entire process was smooth, professional, and genuinely pleasant. The customer service was outstanding—friendly, patient, and never pushy. The staff took the time to answer all my questions and made sure I felt confident and comfortable with my purchase. Management was just as impressive: transparent, fair, and truly focused on customer satisfaction. I drove off feeling valued and excited, not stressed. If you’re looking for a used car dealership that actually cares about its customers and stands behind what they sell, I highly recommend West Chicago Auto Mall. Five stars all the way! ⭐⭐⭐⭐⭐

I have not owned for very long but really enjoy it. Plenty of room and good mpg. I would recommend to anyone wanting a small suv.

Overall, the experience was very good. We purchased the car from Mo, a polite, soft spoken man that gave us zero pressure during the entire sales process. His communication was excellent throughout the process. The car needs a bit of work, but it was listed at a great price. He offered an optional extended powertrain warranty, and fixed a worn-out serpentine belt when a local mechanic pointed it out during a pre-sale inspection. Thanks!

I've had my 2015 Dodge Journey AVP for 4 and a half years now and I've Never had any mechanical issues what so ever. Just normal wear and tear, like tires, an alignment, wiper blades and oil changes is all I've had to do. I gets pretty good gas mileage and handles snow like a champ, being front wheel drive. I'd recommend this vehicle to anyone wanting a good reliable SUV. It's not like my Denali that I lost in a rear-ended crash, but it's a solid vehicle!!!

I contacted the dealership online on a SUNDAY (when they're closed) and Mia emailed me that same day. I went in that Monday, did a test drive with TIM (awesome guy) and left with my purchase. I did a trade-in, but forgot a few personals left in my old car. Contacted them once again, Mia said to come get the things I had left behind, so I went in and MAVERICK (another awesome guy) had took care of me as far as that. Real genuine people and I am very pleased with my Toyota Highlander.

The Journey I purchased has all wheel drive and drives great in the snow. Its very roomy and has plenty of storage even in the floor. I really like the heated seats and steering wheel.

I had a good experience buying my car from Chicago Cars US. Albert was my salesman, who greeted us with a friendly demeanor. Albert was knowledgeable regarding my car and answered all of our questions. Chicago Cars US staff from Albert, Jacob and Chris were friendly and very professional. I will and have recommended Chicago Cars US to family and friends.

Bought new in October 2017. 85,000+ miles. Needs new set of tires (previous set went 40,000+ miles) and a new battery (original battery dying after 69 months). Otherwise just (full synthetic) oil changes and routine maintenance. 2.4L 4-cyl. engine/4-sp. automatic trans. runs strong. 21 MPG in town, 30 MPG on the highway. Good winter traction with the right tires. Nothing inside or outside has fallen off that wasn't helped off by road debris. I wanted basic transportation without all the bling - this vehicle has more than filled the bill.

Bought a 2017 Range Rover from this dealership and the salesperson Stan, Manager Eugene and Finance Manager Chris were very instrumental in making the sale possible. I really appreciate all their help in making this deal possible. I even interacted with the owner who was also very nice. Love this dealership!!!!

I absolutely love my Journey!! I live in Michigan and the roads can be very slippery and have a lot of snow at times. This vehicle handles so well in the winter !!

So far pleased with the vehicle . Wish it had running boards , front and second row grab handles , and hands free opening and closing of hatch

Bought new 2014 and have lifetime warranty that only costs me $100.00 to fix it. I have already paid for the warranty and more. Knock on wood. Only 80,000 miles on it and looks great!