Used cars for sale near Ettrick, VA under $20,000

P J was the best! He listened to me, knows what it’s like being “a regular person “ going through what can be a scary and intimidating experience. I ended up with an amazing car. Every person I met there was nice and happy. You can tell a lot by the atmosphere: when employees seem happy to be at work and working with each other, the customer ends up a winner. I recommend working with P J 100%!

I really like my Honda Civic. It has been very reliable and in the 5 years I have had it there haven't been any major repairs or problems. Since I am short I have gotten a cushion to sit on since the model I got sits lower to the ground. The keyless entry and ignition has worked out very well for me.

It was great! Candy was very helpful in the search process. Left with a great vehicle.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

This truck is bulletproof. Good ride, good handling more than adequate power, on the noisy side. A great vehicle for work or general driving. Thumbs up

I would recommend Sheehy Ford Midlothian and the sales team. Sandra Bigham took the time (and several test drives) to find the F-150 for me. Good follow up and not a pressure sales experience which I appreciate as a customer. Thanks Sandy and the team at Sheehy!

Bought my 2016 Mustang GT used have had it exactly one year it has 45,000 miles on it, haven't had one problem it runs great and is fast! . And I'm always still getting compliments on it. It looks great, is fun to drive, and still turns heads. This is my 8th Mustang I'm a Mustang fantatic! Love them.

Candy is wonder and such a sweet person she helped me with purchasing a nice vehicle 👏🏾👏🏾

This 2021 Nissan Rogue SL is a great car. It is very comfortable and loaded with features. I am very pleased with fuel efficiency. There has been no problems to report since I bought this car.

I want to highly recommend this dealership and the excellent customer service I have received. Joey Foust helped me through the process of ceramic coating on my Ford Fusion. He is friendly, professional, and follows up impeccably. He understood the process and explained it great detail to be sure I was informed as to what to expect. He provided a loaner to use to go to work. My car was done in a timely manner and looks beautiful. I'm 100% satisfied and highly recommend Joey for any future service needs!

I bought this truck new , it has 30000 miles on it ! Great truck, have never had a problem with it. Excellent acceleration, about 18, 19 miles per gallon, 6 cylinder.

Shawn Tyner is so easy to work with when looking for a car. He is very responsive and made every effort to make sure I was getting what I wanted. I highly recommend asking for Shawn whether it’s for in person or online sales! Tristan in finance was also very helpful and organized. They made the car buying process very easy.

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

Chris Paulk is a very comfortable, relaxed, non pushy sales person that answered every asked question very professionally. He addressed all of our needs and requested repairs to the buying process of our used MKX. We love our vehicle and recommend Chris's professional salesmanship to any body who would be interested in purchasing a new or used vehicle from Richmond ford / Lincoln. A goes out to Chris Paulk

I have had my Altas for over 4 years and I keep on falling in love with it each and very day. Extremely comfortable space and overall a perfect size SUV for a family of 5. We have had and continue to have amazing long road trips with this beauty and we will carry the memories we continue to make in our heart for the rest of our lives.

We stopped by the dealership today to look at the 2024 Explorer. Gilman was the first person that approached us and showed us several new vehicles. He was very professional and knowledgeable with us. We were just looking but ended up purchasing a new vehicle from Gilman. Everyone in dealership was very nice and helpful. I would recommend Gilman (even though he is new to sails) to anyone interested in buying a vehicle. Bruce Kersey

The 2019 Grand Cherokee Limited was the Jeep I had my eye on for a while. I've owned a 2012 Laredo X, and a 2018 Limited Anniversary/Heritage Edition. I was specifically looking for Limited trim without the 20" rims, although, I love the look of the Altitude versions, I just didn't really care/want to deal with less side-wall, nicer-looking rims. I avoided the Overland and Trailhawk because of the air-suspension. Overall the interior is fine, it's comfortable and familiar for me, since I've owned them before, but that's also the only issue/complaint I would have. The interior is updated from the 2012, however, basically it's a very light update, U-Connect, Gauges, Shifter, and possibly a few other items here and there. But essentially, the dashboard is the same dashboard I've seen since 2012. While owning the previous (2) I never experienced any mechanical issues that left me stranded. One had a weird issue with blowing lights in the tailgate, but it would just randomly decide to burn out, replace one it would blow another. No other major issues. The 2019 leather on the steering wheel feels smooth and buttery like they always have. The suspension feels great, still solid and tight. Brakes are strong and grippy, pedal feel is nice and firm. So far I'm super satisfied with this Jeep, I got the perfect combination of all the features I wanted, Memory Seats, Sunroof, power trunk, heated-seats and wheel. Not sure if I'd be willing to sell this one and get a newer model, but, I'd possibly get another WK2.

Nathan provided excellent help, as well as the finance advisor, Robert. GREAT cars, great prices, no haggling or kicking tires - just a very welcome experience.

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

Sam was very helpful. He listened to me and did not try to sway me to purchase another vehicle like some dealerships do. We got straight to the point and I walked away with the car I wanted.

I have a 2015 Nissan Rogue SV AWD and it has always been reliable and never had any mechanical issues with it. I really believe the mechanical issues some owners experience comes down to regular maintenance being done. It’s a great looking SUV and it’s no wonder there are so many on the road.

I will be definitely be buying another vehicle from them. very friendly staff good pricing. I had a really good experience with them best dealership in the new Kent area

I absolutely love my beautiful Deep Impact Blue 6 Speed Manual 2013 Mustang GT. I've had her going on 10 years now. She's very fast, more so with my Brenspeed 97 Race Tune delivered by my Bama Tuner, 1 7/8 Kooks Long Tube Headers, X-Pipe, fed back to my Flowmaster 40 Outlaw Mufflers, an Airaid Cold Air Intake and in the very near future a Ported 2nd Gen Cobra Jet Intake with N/A Detroit Rocker. So fun to drive. Insane throttle Response with smooth handling, pure beast

I want to start by saying thank you Mo for getting me into this 4runner his finance skills are through the roof... I'd say I had a very complicated credit situation I went to 3 different dealerships and just because my family spoke Spanish they didn't try as hard but Mo and his staff worked thru it all the way... they have Spanish speaking sales people which was super helpful jeff was also great throughout the process and he got me done with little to no money down, needless to say if somebody leaves anything below a 4-5 star review they just aren't being realistic and one thing I personally like to do is check reviews before I give my business to a place, and this lengthy review was the least I could do 100% recommend anyone in the market looking for a car to check these guys out! definitely very down to earth and honest people, thank you guys I will definitely come again

This has been a solid truck. However, I have only owned it for less than a year. Recently, I have had a BCM problem. Not a cheap fix. There are approximately 8 recalls.

Ive purchased a few vehicles from these guys now and have been impressed with their level of customer service and attention to detail. theyre honest and know what theyre doing.

I use to own a 2003 f150 for 18 years it was great except for fuel milage, when I purchased this truck in 2024 , the rear window leaks but only when it rains hard, overall I refuse to drive any other truck.

I bought this truck used from Long-Lewis in Hoover, Alabama, in July 2025. I like the performance, gas mileage, and drive modes of the 3.5 Liter Twin Turbo with 10 Speed transmission. Lots of interior space, lots of interior and exterior lighting in the right places.

I found Auto Empire online because I’m from Charlotte, NC. Hunter T. and Josh H. were super helpful. They even did a FaceTime with me to look at several different cars. That had a Jaguar I really wanted that I couldn’t find anywhere else on the East Coast. The offered to assist with transport down here but I wanted to test drive the car first so I flew into Richmond, got an Uber to their dealership and had a good test drive. Car was EXACTLY as they described and legit told me everything they thought could be an issue, but it’s a JAG so that’s to be expected. It was one of a kind and I’m glad they held it for me with me a $500 deposit. Transaction went smooth as silk! Especially being from NC. Would definetly buy from again if they get another Jaguar in stock. Drove all the way home with zero issues! 5 stars.

I bought my 2012 F150 FX4 Ecoboost brand new in February 2012. I currently have 64k miles on it. I have never had a mechanical issue with it. Regular preventative maintenance has kept it very reliable. It has a comfortable and quiet ride for a truck. I have towed 3 different campers with it ranging from 5k-8k pounds. The Ecoboost easily handles the towing with plenty of HP and torque. Just don't expect great gas mileage while towing, 7-9mph. Without towing on the highway, I can average 19mph. For a half ton truck, I tow my 35ft camper with no concerns. It's a comfortable commuter truck too. I love my truck!

Jed and Dylan are very enthusiastic and made sure I was well taken care of!! Highly recommend going here for your next car!!

Tengo el FR-S desde el año 2013, hace 10 años. El carro me ha salido super bueno. Es un carro pequeño pero muy diferente a los otros deportivos de 2 puertas. Me gusta por que puedo ajustar mi asiento sin preocuparme de que tiene un panel en la parte trasera. Mi hijo tiene 5 años y lo llevo en la parte trasera en su asiento protector y a el le encanta. Soy de los que a tenido mas de 15 autos durante mis años de chofer. Este auto no me a pedido nada de arreglos. El secreto, se los dire. A todos mis autos le cambio el aceite a las 3,500 millas. Muchos me dicen que es muy temprano, que el manufacturero dice que más. Solo le diré que si tienen su vehiculo y lo utilizan de diario, arranca y para, arranca y para, ect. Estos carros modernos utilizan un aceite 0-20 no es como en otros tiempos. Si utilizan buen aceite, y lo cambian a las 3,500 millas se acordarán de mi. Ese motor siempre estará como nuevo! y su auto se lo agradecerá. Amo a mi Subaru, por que aunque tiene todo los simbolos scion, no tiene nada de scion. Todos sus labels, todos sus componentes dicen subaru, hasta las chapas de los aros por la parte de atras dice "subaru". Así que les recomiendo el TOYO-BARU FR-S.

Came in and was greeted right away, they showed me quiet a few options and went with the one I liked the best. They even put the plates on my car for me, no temp tags or anything! They made it very straight forward and simple. Will definitely be coming back.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

Good all - around vehicle...decent power, roomy and comfortable interior, quiet and smooth ride, good handling and nice steering feel, great gas mileage, good visibility... Freeway passing requires a bit of patience and planning...

Had the pleasure of having Bill Edwards as my sales consultant and I could not have been happier. I had no intention of buying a vehicle I strictly wanted to get some info and maybe take a test drive. Bill was phenomenal in his knowledge of every aspect of the Mazda SUV's. He told us all about the exterior, engine, interior, the Whitten guarantee and what makes Mazda more satisfactory than other brands. He offered the ability to test drive but was in no way pushy and you can tell his agenda is to educate the buyer as opposed to the annoying sell sell sell mentality. I really appreciated this and would advise anyone to ask for Bill.

I bought the 2016 Mazda 3 with manual transmission brand new. Since then I've driven 280,000 miles through new York City traffic . I've just change my original clutch at 278000 . Most reliable car ever owned!