New and used 2025 Ford Bronco Sport Big Bend for sale near Alsip, IL

Salesperson Mark Gurgone was knowledgeable, professional, and easy to work with. The experience of buying a car is stressful, but I left feeling like I hadn’t gotten taken to the cleaners. I would work with him again.

I don?t have a problem with this dealership. I do have a problem with Ford and a known defect in their engines. I asked if I got a new engine if tge same thing would happen and they said yes. I reported this issue to the NHTSA and found many others with the same problem. Ford: you should replace my motor at no cost to me and provide a non defective replacement. I may be buying another brand if this is not resolved.

Melissa in service was top notch. Extremely professional and knowledgeable. Gave an estimated timeline along with regular updates. Vehicle was completed (and washed) ahead of the expected completion time.

If you are looking to purchase a car, ask for Charles! Not only was he friendly and knowledgeable but has great customer service!! Very helpful!!

Best dealership I've ever done business with! This is my second time working with Joe Alessi who got me a fair deal again, was courteous, knowledgeable and always respectful of my time. Everything went smoothly.

I stopped in for a test drive the other day and was truly pleased with my experience. It was very easy to find and get to, Sharon was extremely nice and helpful, the showroom was beautiful, and I was treated with the utmost respect. Unfortunately I did not buy the vehicle but it had nothing to do with the dealership.

Steve is always professional and courteous . Excellent work completed in a timely manner. Always ask for Steve for any and all help for this vehicle .

Friendly staff. Showroom was super clean. Car was ready for test drive when we arrived. Loved the car and the service.

Gone are the days of driving to the dealership to have your oil changed. I love that Webb Ford came to get my vehicle, showed me where they were en route, sent me texts where they were in the process, and returned my vehicle quickly. Absolutely worth it to me in my busy schedule. Awesome place.

Great service. Quick and helpful. Robert kept me updated every step of the way on my repair. Great to work with. I would recommend everyday.

Brought my car in for an oil change, the service rep came and got me for the tech could show me an issue he found on the car. Susan, the service rep, helped me out with my warranty and getting parts for repairs.

I had the Works maintenance service done. Susan my service rep was great! I appreciated her checking on me and letting me know what was happening with my Escape and how much longer it will be till done.

Dave was fantastic, made the whole process extremely easy. Needed another transit van for our business, they were very knowledgeable and helpful. I have never had an easier car buying experience.

After contacting the dealership via cars.com I received an email communication from a sales representative saying the car was in stock and available to view. I wrote back and stated, I would be available the following day in the afternoon and left my phone number. After not hearing back from the sales representative. I drove to the dealership the next day and walked into the store. The few sales people that were in the showroom appeared to be busy with other customers and no one was at the welcome desk. I looked at the car outside near the front of the store, but left a few minutes later. The sales person did follow up with me the next day and apologized as it was their day off when I was there. I appreciated the communication, but did purchase a new car at another dealership.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

The shopping and buying experience was quick and easy, even pleasant. However a slight issue after the sale took almost a month to resolve. Many promised return calls were never received.

Anthony, Kaitlyn, and Brian were great to work with. This was the easiest dealership I have worked with. I was in and out in under 1.5 hours. Anothny and Katilyn were efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Kaitlyn.

In spite of my mobility, Sales-Chester, did outstanding job. Attention to detail, helping to setup Test drive of The Ford Edge, & working as an overall quarterback to keep everything moving. A great experience!!