Used Ford Edge SEL for sale near Ellington, CT

My service person took excellent care of me. She kept me updated on cars progress and kept her promise in checking the diagnostics efficiently and timely. I was extremely happy with the rapport and service. I grade them APlus!

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

friendly knowledgeable personal with a desire to help with any questions or problems you may have

Was taken care of very well. My 2025 wouldn’t start. The service was fantastic from the tow to me picking up my truck. Great work everyone

I purchased the titanium awd edge which came with 20 inch wheels and the ride was a bit rough. I had a 2016 with 18 inch wheels and it was very smooth. I found a set of 18 inch original ford wheels, purchased new tires and now it rides like a dream. It´s quiet, handles well, the interior is a bit dated, but has all the tech and safety I need. I compared the X3 and Q5, but the Edge had a lower price and was loaded. Not a single problem since I bought it, just regular service and one recall that was fixed while I waited at the dealer. I highly recommend it.

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.

I absolutley love this car. I am a wildlife photographer so I do a lot of driving.... it is comfortable, the windows are huge and amazing. The comfort is like being at home in my comfy chair. It is quiet too.

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

I drove a 2022 Ford Edge SEL for 50 miles its not bad. The interior is decent not cheap feeling except the turn signal stalks infotainment is well layed out and front seats comfortable. The exterior is boring. It is a generic SUV and lights are bright, braking is generic Ford the ride can be a bit harsh the ecoboost 2.0t is fine they are fairly reliable if you simply keep up on changing the oil my ST with 2.0T has 330k on it. If the transmission is decent gets slightly confused in traffic, but other than that it's fine, overall, I would say it's definitely a vehicle.

Everyone was very helpful and friendly . I originally went in a Monday to look at cars and drive away Tuesday in a 2022 Ford Escape with 5 miles on it . Very happy and will gladly refer friends and family to go there !!!

I previously had a 2016 SEL and loved it until it started having problems. I just purchased the 2022 Titanium AWD last month. This was the best purchase yet. The space needed for my family is optimal. The sound system is amazing, the touch screen has everything I need at my fingertips and drives like a dream.

This dealership is wonderful. My contact with them was limited but they impressed me greatly none the less. The salesman I dealt with appeared to be extremely knowledgeable and very honest!

Called on used car availability, returned my call promptly. Was able to see car same day and purchased the next day. We had a pleasant experience all throughout. No pressure to buy.

I bought my ford Edge ST in July of 2022 and to this day it has performed brilliantly the infotainment center is very user friendly with a A1 stereo system that is very soothing and pleasing to the ears ,the Navigation system is a little questionable at times however the Edge drive quality and handling is spot on the vehicle’s interior is comfortable and very spacious this is my very first Ford vehicle I’m impressed - Good job Ford

Excellent Service from the Dealer, I was in a tough spot that could have easily left me with a bad taste in my mouth, but thanks to their quick and friendly help, it turned into a positive experience. I truly appreciate their prompt service and genuine willingness to help.

Karen was absolutely great. She had two vehicles for me to try a RAV4 hybrid and a Corolla Cross. Provided a lot of information about both, wasn’t pushy. I ended up with the Rav4. Super easy process. Was in and out in no time. Pickup day was great too. She ran through a little paperwork, then paired me up with a specialist to run through all the features of the vehicle, even paired my phone for me. A++. I can’t say enough, Karen was great.

7 Ford Edges and the 2024 is rock solid yet quiet and great performance. Everyone wants to use the Edge when we go anywhere. The controls are easy to use for non distracted driving. Long road trips are un eventful and tires last forever. Loading space in the rear is flat easy and lots of space. Good visibility and safe.

I buy a ford and by now love it thank you so much. Good dealer

It's a nice vehicle. Roomy. Great features. The trunk has a lot of food. Lots of head room and leg room. Would recommend this vehicle.

I had a issue with may keep machines Metro and spoke with Jayson..he was very professional and helpful...made things very easy...after my car was looked at I had the pleasure of dealing with Orlando...he was so helpful as also professional...he and Jayson set me up with a courtesy ride back to work and later in the day Orlando made sure the driver came and picked me up to get my car..Both of them made my life so easy.....

Never in my life have I owned a Ford but this is my second Ford Edge. A 2021 Edge ST is my second and although the Titanium version was a pleasure the ST with it's handling and performance is a step above. The Edge is more comfortable than most SUV's with much more hauling capacity. Just a great fun car to drive and quite a value.

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

I purchased a 2014 Ford Edge SE new, and I still have it 8 years later. It has been an incredibly reliable and comfortable vehicle for me and my family. Would highly recommend!

Dealer call right back ! Not have made my mind yet they were willing to sent the car fax as well amazing

I bought 2015 used and am impressed with my edge. I had an explorer before the edge that was totaled in a crash. The explorer was a very safe vehicle to be in when unfortunately totaled and with the edge being the little sister I feel safe and secure almost. Just uneasy because of recalls.

I met with Jennifer Waldo on customer experience issues and she is absolutely wonderful. In fact the whole team including Gino in Service and Matt in Sales have been most helpful. Highly recommend this dealer

I have the Sport Edge model with 2.7 twin turbo. I love it! Do your research. With any turbo you must use premium gas, full synthetic oil and let your car cool down after short rides for at least a minute or 3 - 5 minutes if you drive more that 3 hours. The turbo engine runs hot and cooling down lets the oil drain for the turbo. If you don't the engine could overheat. Look it up for yourself.

Great experience trading in a 2024 Mustang for a 2025 Mustang GT. Was at dealer for yearly service on 2024 vehicle can made change. Price was fair and negotiations easy.

I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

I recently traded in my 2018 Explorer Sport for a used 2023 Explorer ST from Marcotte Ford in Holyoke MA,. The salesperson I worked with was Andrew Tasini. He was pleasant, knowledgeable, with no pressure and very easy to work with. We were able to come to an agreement that was good for all of us us, and we ended up buying the Explorer. All in all a great experience and I will definitely be going back to them for my next car purchase.

Effectively diagnosed the intermittent problem I was having by offering the technician to ride along. Also diagnosed an unrelated issue (tires and alignment). Charged me a price on tires that was 25% cheaper than what was quoted......a pleasant surprise.

The salesman was good. The financing process went smoothly and was well-explained. There was an issue with getting the vehicle inspected, but they resolved it.

Kevin, my salesman, went over and above to get me the truck I wanted. The truck is amazing. I?m very pleased with the new truck.