Used Ford Edge for sale near Merrionette Park, IL under $60,000

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

I purchased the titanium awd edge which came with 20 inch wheels and the ride was a bit rough. I had a 2016 with 18 inch wheels and it was very smooth. I found a set of 18 inch original ford wheels, purchased new tires and now it rides like a dream. It´s quiet, handles well, the interior is a bit dated, but has all the tech and safety I need. I compared the X3 and Q5, but the Edge had a lower price and was loaded. Not a single problem since I bought it, just regular service and one recall that was fixed while I waited at the dealer. I highly recommend it.

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I have owned my 2021 Ford Edge ST LINE since September of 2021. It is now April 2024, and I can say without a doubt, that I am very satisfied with the vehicle. I have taken long trips with it, and it was very comfortable. I have nothing negative to say about this vehicle.

Lisa and Larnell were great. Lisa made the car buying experience comfortable and answered all my questions. Larnell addressed my concerns and closed the deal. Great job guys!

I absolutley love this car. I am a wildlife photographer so I do a lot of driving.... it is comfortable, the windows are huge and amazing. The comfort is like being at home in my comfy chair. It is quiet too.

Straight forward, would definitely buy from them again. Everyone was nice, dealership was spotless. Happy with the overall experience.

We had our 2013 Ford edge for many years had zero problems with it until a stupid driver parked next to my husband and totaled the car. He wasn’t even in the car but until then it never gave us any trouble. We decided we would buy another ford edge which is a 2018 and beautiful. Hopefully we’ll have the same luck with this one.

Relatively painless process when you don't have a great credit score to work with. They can finance where major dealerships cannot (will not). They finance in house

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

Know how to work with customers always giving deals on service. In service department. A one.

I bought my 08 ford edge sel used. I did tune up first week of ownership and regular maintenence as scheduled. Always reliable and comfortable. Only complaint is back interior. The light in the trunk was always covered as I always had stuff in trunk and back window did not open separate from trunk door like other suvs. Unfortunately after 7 years and 100000 miles plus from me I became unconscious while driving and destroyed her. She saved me though. Impressive safety in crash. Definitely would buy again

Great customer service.Thank you Fil, Greg and Ulises for making every step as easy and hassle free as possible,Quality vehicles at reasonable prices.

2nd owner car has 243k mi. on it, mostly highway. Change oil every 5k mi. no oil leaks, no major issues. I replace two sensors approx. $250 ea. time. At 100k mi. I did a tune up and transmission flush. Other than that, regular oil changes and new tires, etc. Vehicle passed emmissions and runs great. I would take it on a trip tomorrow without a problem.

It was a very smooth experience, Nick Marzullo was extremely helpful - even off of the clock!

I purchased a 2014 Ford Edge SE new, and I still have it 8 years later. It has been an incredibly reliable and comfortable vehicle for me and my family. Would highly recommend!

I recently bought a car at Golf Mil Ford and had an excellent experience with Mike G. He helped us from start to finish and was very helpful in every perspective. I highly recommend Mike.

I have a 2018 Edge Titiaum with just over 15,000 miles. Could not get the cruise control to work. Dealer just informed me it is going to need a module costing over 17,000 , plus 300.00 labor. Seems this part should last longer than 15.000 miles.

Dealership under renovation, just a couple of cars on display. Service area still the same and functional. Waiting area could use an upgrade, coffee machine not working.

The driver's side door latch is a known faulty unit and as it controls the auto locking mechanism is a safety issue. You are forced to drive your vehicle with the doors unlocked because the car does not akknowledg the door is fully closed. Leaving the the entire car unlocked while driving through areas where doors locked is a must for the safety of the occupants and driver. (You are vulnerable driving around with your doors unlocked!!!!!)

Awesome car for my daughter-doesn’t feel big or small-it just happens to have lots of room and be easy to maneuver. Love it…feels like a safe car for a younger driver as well as a fam!

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

I drove a 2022 Ford Edge SEL for 50 miles its not bad. The interior is decent not cheap feeling except the turn signal stalks infotainment is well layed out and front seats comfortable. The exterior is boring. It is a generic SUV and lights are bright, braking is generic Ford the ride can be a bit harsh the ecoboost 2.0t is fine they are fairly reliable if you simply keep up on changing the oil my ST with 2.0T has 330k on it. If the transmission is decent gets slightly confused in traffic, but other than that it's fine, overall, I would say it's definitely a vehicle.

Great sales experience and responsiveness by the sales team. They communicated throughout the entire process.

I bought my 2015 Ford Edge used, from a great Idaho dealership! I drive for a living, so it definitely needs to be reliable, and it has to have power to climb the 7% grade that's over 6 miles long, just to leave town. I think for the price the quality is exceptional! The comfort and safety I feel behind the wheel is great! I would expect no less from a Ford.. and it has kept me smiling!

Always clean and friendly people. I gave always had my vehicles service here. This dealership is outstanding.

I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

Great experience. Salesman Jason Bono and manager Dominic were very professional. Stress-free and knowledgeable. Helped us find the right used car, and we love it. Definitely recommend them to anyone looking for a new or used car

I previously had a 2016 SEL and loved it until it started having problems. I just purchased the 2022 Titanium AWD last month. This was the best purchase yet. The space needed for my family is optimal. The sound system is amazing, the touch screen has everything I need at my fingertips and drives like a dream.

Amazing experience, i recommend them as I’ve been shopping around for a while and they were by far the best!

I bought my ford Edge ST in July of 2022 and to this day it has performed brilliantly the infotainment center is very user friendly with a A1 stereo system that is very soothing and pleasing to the ears ,the Navigation system is a little questionable at times however the Edge drive quality and handling is spot on the vehicle’s interior is comfortable and very spacious this is my very first Ford vehicle I’m impressed - Good job Ford

John Czech was excellent as our salesman, giving sound advice to our needs and wants. He was aware of our time constraints with other commitments and got us done in a timely manner. Will definitely be back to purchase other vehicles in the future.