Used 2024 Ford Escape Active for sale near Carol Stream, IL

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I was looking for a 2022 Navigator and Driven Auto had the only one in a 300 mile radius for a competitive price. The pictures of the vehicle were excellent, so I requested more info and their salesman Basil got back with me. He was extremely helpful and even checked to see if I could reserve the vehicle since I was out of state and it was Saturday and couldn't get into the dealership until Monday. I scheduled a trip to the dealership and let Basil know. When I got to the dealership, the car was washed and ready for me. The detailing was top notch. Basil was helpful and not pushy at all. He answered any and all questions and worked with my bank to get the purchase finalized. When the paperwork was signed, they didn't try to sell me a bunch of extra things. I really appreciated that. Overall it was very pleasant experience and everything went smoothly. The price was very competitive across 3 states, and Basil was very helpful and pleasant to interact with. I saw several reviews complain that Driven Auto didn't hold a car and sold it before they got there, so yes it really is first come first serve, but to me that is completely understandable and was communicated very clearly to me. 5 out of 5 would buy there again.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Excellent sales service from J. R.! We are very pleased with our recent purchase, and J. R.'s patience, professionalism, and assistance was greatly appreciated.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Anthony, Kaitlyn, and Brian were great to work with. This was the easiest dealership I have worked with. I was in and out in under 1.5 hours. Anothny and Katilyn were efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Kaitlyn.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Always clean and friendly people. I gave always had my vehicles service here. This dealership is outstanding.

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

Excellent service. I have no complaints. I always bring my car in for yearly service.

Salesman was very professional, courteous, and very helpful. Transaction went smoothly and to my liking

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

I bought a new 2023 F-150 XLT from Hopkins Ford today. Jaden was my salesman, and he knew every question I had right away. He was extremely helpful, and was an awesome salesman. I’m very happy to do business with him, and Hopkins Ford. We couldn’t find a price that was going to work for me, but we kept talking for 5 more days, and they kept working harder and harder to get the truck to me at the price I needed it. They were finally able to make it work, and I’m very grateful that they worked so hard for me. I will absolutely be buying more cars from them in the future. I would 100% recommend this dealer, and Jaden as your salesman. Thanks Jaden!

Westfield?s service department is awesome. My entire family love using their pickup and drop off service for service on all our vehicles. It?s simple so easy and convenient!

Purchased a new Avalon from them today. Wesley Radford was my sales rep and the entire process was an extremely pleasant experience. Wesley was patient with me and did not give any hard sell tactics. There was a slight glitch due to my misreading some info and Wesley rectified everything to my great satisfaction. Everyone else in the process was polite and helpful. Lombard Toyota is the place to go and Wesley is the guy to ask for.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Came in to see AJ for a 2018 Audi A8, an absolutely fell in love. I drove the car and seen a couple other Audis they have. They have a large selection of vehicles in this lot. They Offer financing for you aswell, Thank you AJ for your time, The Cars have great prices and are clean inside.

excellent car buying experience. The agent and I carefully went through all the details and needed transactions and all of my questions were answered for that day.

Brought my vehicle in back in January for some issues related to the oil pan. Victor and the crew at Hopkins took amazing care of me and empathized with me throughout the entire repair process. Truly appreciate these guys work ethic and customer first service approach. Need more dealer service providers like this across this country and this is the standard that others should strive to follow. Thank you again for the assistance with my F-150 you guys have earned my business moving forward for years to come.

Richard was extremely friendly and helpful in assisting me with questions I had regarding the many beautiful luxury sedans I had been inquiring about. He went above and beyond with his time, was very respectful and easy to talk to. For that I'm giving HIM 5 stars! He made us feel like family. It was an overall positive experience with him. Kudos to you Richard, you have a fantastic personality! :)

Great experience! The staff was very helpful in getting the best interest rate for me. Excellent service. Thank you for your patience!