Used 2024 Ford Escape Active for sale near River Rouge, MI

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

When I asked about a particular automobile online, Joseph responded almost instantly. His quick response time and willingness to answer all of my inquiries set the tone for a positive purchasing experience. The next day, I returned to the dealership, where Joseph had the car ready for me to test drive. His attentiveness made the entire process go smoothly, and I'm quite pleased with the automobile I ended up acquiring.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Recently traded in a ford fusion for a Dodge Charger, Rob and Tyrone made the process super easy, this is one of the nicest dealerships I’ve ever been too, I highly recommend.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

The Dealer works well. Ford does not communicate with Dealer or customer on the waiting for build schedule.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Mike Wiebelhaus was my salesman and has sold me several vehicles over the last several years. His professionalism was second to none. He gave me exactly what I wanted and was able to keep me at the price point I asked for. I will only buy cars from Mike.

Christian James took great care of me. He was efficient and informative. The process of acquiring my new Ford F 150 went smoothly and I left the dealership very happy.

Getting service on your vehicle is never something you really want to do, but you know you have to at some point. This staff makes it nice and easy, and even pleasant with smiles and "how are you". Making certain you know where to go while you wait for you service needs. From drop-off to office cashier and all between, thank you for the excellent service

We went to the used car lot to see if they had anything we may be interested. Our salesman Keith listened to us and showed us a beautiful 2019 Ford Edge, that we ended up buying! We were very pleased with Keith and all his knowledge and would go back to the dealership again!

Jason helped us from start to finish. He was confident, knowledgeable and supportive. He did all this with a great sense of humor and personality! My wife Rosie and myself could not be more pleased with our experience.

A huge thank you to Tyler Gordon Mobile Service technician for efficiently replacing the battery in our 2017 Ford Flex. Tyler was professional, arrived promptly for appointment and completed excellent installation of new battery replacement. we are very grateful and highly recommend the mobile service at Ford Friendly Dealership in Monroe. Chelse D and family in Monroe

Working with Dean Sellars Ford, in Troy, MI, was great. Especially working with Ivas Jarbou. From the first greeting on the phone with Ivas, to all the communication following the purchase, he was great. I came from two states away for the purchase, and, the next time I need a car, I will contact Ivas Jarbou, at Dean Sellers Ford, first. This was definitely the best car purchase experience I have had, and I've had several--all good--car purchasing experiences in my life. Everything was smooth, transparent, and the asking price was already a great price, especially compared to the dealers in my area. I really can't say enough good, either about Ivas, or the various individuals I worked with at Dean Sellers throughout the purchase. Everyone was top notch. And there was no pressure at any point in the process. I highly recommend Ivas Jarbou as a sales professional, as well as Dean Sellers Ford, in Troy Michigan.

Zane, Mark, Victor, the whole team, provided the ultimate support throughout the sale and followup after (they dealt with a Secretary of State foul-up). We live an hour away, so most contact was via phone calls. They were always responded quickly to calls and called back with answers. I am beyond satisfied with my new pickup and with Brokers and Sellers.

Receptionist was experienced and cordial. Waiting area clean but a bit chilly. Impressed by the mechanic service video I received while seated in the waiting area.

Car driver seat was serviced. Service Advisor was friendly and knowlegeable. I intend on using this dealership for vehicle maintenance and service because of this 1st visit (ordered the works) and the second visit (warranty repair of faulty stitching on drivers seat).

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

Andrea Pawkowski is the best. She went above and beyond for us. She exchanged our new lease with my old lease at 7:40 pm to accommodate my work schedule. She was pleasant and so helpful! We love her!

Best parts department ever! I get all my parts from there. Everybody's super nice answers every question I have. Super employee of the year is "Carl" I wanted an oil change before I went on a trip and I always come to your dealership to get it but I couldn't get an appointment as fast as I wanted. Went to two oil shops and they said I need it full synthetic oil. So I called the man that knows all Carl and he told me that I needed a synthetic blend for my F-150. I got my oil and filter from him also battery wiper blades even changed the batteries in my key fobs. He then said his wife is getting a new F150 truck. Now I'm thinking I want a new truck just got a convince my wife! I have 2016 f150 with 80,000 miles on it. I'll probably call Carl to see how can I convince my wife! Lol! Put salesman on his job title too! Thanks to ALL in Parts department! Rod

Great service and very helpful and my credit is fair and they helped me. And they delivered the car to me. Best dealer ship in Michigan