New and used 2025 Ford Escape Active for sale near Baytown, TX

Gabriel walked me through every step, answered all my questions clearly, and even followed up after the sale to make sure everything was going smoothly. It’s rare to find that level of customer care these days, and it made a big difference. If you're looking for someone who truly cares about your experience and knows their stuff, ask for Gabriel.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Joey and Mario were exceptional throughout the whole process! We will definitely be coming back to buy our soon to be teens vehicles when that time comes!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Got an oil change and my rep was Angelina and she was very nice and professional as usual, she has been my Rep for the last few oil changes, she applied coupons for my service and I am very satisfied.

My experience with Doggett was very good professional with my service advisor in an out everything was explained to me very nicely she is #1

All went well, fast, and courteous service, the wait was not long at all. The service writer was very friendly and nice, very neat facility.

I'm cautious when dealing with car dealerships. Gabriel made the process as easy as possible and worked hard to make things right. He is your guy if you want a good sales experience!

great customer service very fast. very nice isn’t rude would recommend coming here for a car.

Excellent honest and fast I would recommend this dealer and speak with Omar A very knowledgeable with Cars!

I had service done on my F150 . Dan was great to work with, I was in and out in no time Thanks Dan !

Very helpful. Service manager courteous and knowledgeable. Services delivered as promised. Would recommend and continue to utilize service facility. Service facility clean and organized. Conveniently located.

Had under panel lose from missing screws. The service personnel was very courteous and helpful. They managed to fix the problem that very Friday afternoon.

Buying from Tommie Vaughn was a great experience overall. Omar was a huge pleasure to work with. Definitely coming back!!

My salesperson was Jeremy and he did a great job helping me find the car I wanted, he made sure it was in my price range and was patient during the process.

Henry Cisneros was our sales representative and did a great job. He represented FORD very well!! The F150 that I was searching was found at Randall Reed Ford in Humble, Texas. My husband and I drove in from Galveston to buy a truck. We had a great experience with Henry as our salesperson. He was very friendly and informed.

Omar was great to work with. Felt that we got a good deal on the SUV we purchased.

Good customer service and easy and smooth transition from dealer to my credit union.

I?m not one to leave reviews online when I have bad experiences , non the less when I have a good one BUT I really feel my experience at Cook Ford and giving appreciation to Eric Osorio(sell?s guy) and Tania Brown(finance manager) is well worth what little time I have to get on here and leave them a review. I bought my 2022 F150 on Nov 22nd just before Thanksgiving. I?m a man of little free time when I?m off work and was in somewhat desperate need of a truck. With thanksgiving being only 2 days away I was stressed enough not knowing if I?d be home for the holiday or stuck on a train at work so I had that to add on to my stress. Just as I pulled into the parking lot rain started to pour down. I took that as a bad luck sign. I felt as if I was going to walk into the dealer and be rushed,forced and pressured into buying something I didn?t really want at a price I felt was over priced. Eric Osorio made me feel the complete opposite of that. I didn?t go in with a certain truck in mind,I just knew I needed one. Rain was still pouring and he did not hesitate one bit to go outside in the pouring rain and walk the whole lot with me till I found the truck I wanted. Never complained about the rain nor made any bothered faces about me taking my time to look at their inventory. So we walk back in and start discussing numbers as well as a vehicle trade in as I was going to trade in a Ford Explorer I had. Was nervous because I never traded a vehicle in. He made the whole process seem like a walk in the park and was able to work with the Cook Ford manager on giving me a better offer for my Explorer than I had in mind. Everything just seemed like it was going too good based on my passed experience at a previous Ford dealer back in 2019. Across the hall from Eric was the Finance Manager (Tania Brown). She was previously helping out another client as Eric was wrapping up all the paperwork I needed to sign. As Eric was finishing I could see a young lady in her early 20?s with her mom walking out Tania?s office with a big smile. That gave me somewhat of a stress reliever. Just as Eric introduces me to Tania and it?s my turn to walk in and go through the final finance process with Tania her lunch was getting delivered via grubhub. Being that I spend a lot of time away from home and don?t really get to sit down with my family at the dinner table every day/night Breakfast,Lunch and Dinner time is sacred to me when I am home with my wife and son of 2yrs old. So I told Tania that I didn?t mind waiting outside while she ate her hot meal that had just been delivered. She told me it was fine and that she could wait till she got done with me. This made me feel like now she was going to rush me out of there and not give me the same impeccable service I received from Eric Osorio so I told her once more that I didn?t mind waiting but she insisted in helping me still. To my surprise miss Tania Brown made me feel just as comfortable as when I was dealing with Eric. She didn?t try to force me into getting anything I wasn?t really looking for in a warranty package. To be honest the price of the truck and monthly payment I was going to have was a bit more than I wanted but they were both able to give me a good deal on my trade in,new truck price and final financing. So much so that I was able to walk out with just the monthly payment and overall final financing price I was hoping for. Tania Brown really helped ALOT with getting me the perfect balance of warranty protection for my new truck. She was such a kind hearted person that I even shaved personally family business with her(in a good way,no negative stuff)and that?s something I don?t do even with my close friends. She even shared information about programs and events that will be fun and helpful to my wife,son and I. I drove in on a rainy day and gut feeling of bad luck and drove out feeling as if I just left Sunday service. I can?t help but say that Eric and Tania?s teamwork was top tier and 2nd to none! TY!

Gabriel Salesman Welcomed me and helped me with every question I had and had very good attitude and made me feel welcomed

Gabriel was one of the greatest salesman I’ve ran into sum years he covered all aspects of me getting my mustang he should be salesman of the year great guy