New and used 2025 Ford Escape Active for sale near Chevy Chase Section Five, MD

Excellent experience and exceptional customer service (Jay). They diagnosed and resolved my issues. Very happy with my service.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

They were very helpful and was willing to negotiate pricing to what I could afford. They were very transparent. Overall great experience! Would shop here again!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Good customer service and nice waiting area. I've had my car serviced there several times. It's a tad on the expensive side, but I always get an appointment when I need it. They are convenient and they also have a shuttle so you don't have to wait at the dealership while your car is being worked on.

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

Great pricing and great service. Got us everything we needed. Happy with our new F-150. Thanks for Ray and Larry!

Purchased a pretty much trouble free Explorer from here and have only had it serviced there,car has been reliable.Took it for service and William Marshall was phenomenal from beginning to end,friendly,professional and kept me updated on everything,as I had a lot to do,he coordinated my ride home and pick up back to Koons Ford causing no interruptions to my day and what I needed to do. Dealership looked good from the road,clean,tidy, customer cars lined up and the longe for customers was fresh,comfortable and very clean.Service was flawless as was Customer Service.Well done and keep up the forward momentum!

Just bought a new 2022 Hyundai Kona at Bob Bell - James Franklin is the best sales consultant I have ever worked with. He made the entire process simple and easy, very honest and upfront. I recommend going to James for your new Hyundai - he will not try to tack on hidden fees, will listen to what you are looking for and help you get the best deal possible. By far the best car buying experience I have ever had.

Great experience, was in an out in no time. Explained what I was looking for, and our salesman Mr. Kane worked to make it happen.

We recently purchased a vehicle from Sheehy Ford and our sales rep was Bryce Do. Bryce was extremely thorough and knowledgeable regarding the vehicles . He provided an excellent and professional quality service to us and we definitely look forward to working with him again. A must go place !

One of best experiences I've had buying a car. Very professional, yet easy going transaction.

Rob Rosser was informative and helpful, even delivered my car to me. The cashier also was very good even gave me a penny out of pocket to make the change needed.

Bryce Do was very helpful, and patient with me during our 7 month interaction between me starting to think about replacing my old truck, and finally, last minute, like phone call, "I'm on the way!" at 5 pm on a holiday. He showed me the vehicles I was considering and showed me how the features worked. The only detraction from my experience was in the finance department where they didn't honor the price on the website, and I paid more than I expected to when going in.

All work was completed within 2 hours for Timely faction they have worked on all my vehicles that I have purchased from voice and I really appreciate his kindness and effort towards timely work

I worked with Nelson and Pablo in my purchase of a new F-150. They were courteous and professional throughout the sale. No pressure or gimmicks, just service. I had to wait for a couple of extras due to timing, they picked my car up, completed the work and returned it with a smile. Would recommend these gentlemen to anyone looking to purchase a Ford. Very happy with the customer service and my truck.

I live in Northern Maryland. I bought this vehicle at Bob Bell Ford/Hyundai which is quite some distance away. The Used Car Sales Manager, Ron, went above and above to help me with this purchase. All people involved went above and beyond to make this happen. Excellent service and excellent care. Our salesman Mikey, and our finance guy Rob. All awesome repot Bob Bell. Bird Bell should recognize these employees. Thank You Everyone involved.

I am again impressed by Sheehy. I have purchased 2 cars from their Subaru dealership. I wanted to try something new. Maxx Manu at their Springfield Ford did not disappoint. He provided the warm welcome and lissltened to my concerns and and budget to find the right car. I'll be back to see Maxx again and I would recommend him to anyone!

I had an excellent experience ! I had my 6 month oil change and other service done .

I visited the dealership after seeing a vehicle online. I was not impressed at first because the sales man that the reception sent me to never answer. I called back. She sent me to Jordan Evan’s. Everything changed. He was professional and studious. I could tell he enjoyed his job. We drove a long distance to look at the vehicle. And after meeting Jordan and how passionate he was I decided to purchase the vehicle. Had an issue on my way back home. Called Jordan, he said bring it back we will make it right. Couldn’t come right back but came back 6 days later and Jordan was true to his word. My new vehicle is great. Thanks Jordan. You were a big help. I would send anyone who wants a great car buying experience to him.

Just bought a car here and truly an amazing experience! Sebastian Layser helped me and he truly was the nicest and easiest person to talk to! I didn't believe i was going to buy one but loved it and he truly helped me love it more!