New and used 2025 Ford Escape ST-Line for sale near Pantego, TX

Service advisor Stephan Hunter was great ! Let me know pricing and checked in parts availability. Prompt work. He is knowledgeable on what could be the issues.

Iliana Davila made it so effortless for me. She’s such a fantastic person. Will be doing more business in the future.

Drove about 4 hours to this specific dealership Grapevine Ford. I had been researching online about the 2025 Ford Expedition Active for a few months. Grapevine Ford had the exact color Dark Magnetic Gray on their website. I spoke with a certain salesman ( no name mentioned) and we told him I would be there on Saturday. Arriving Saturday he was not at the dealership. Landon said he would take care of me himself and he really did help us out ! Landon did his very best to accommodate us. The vehicle was not on the premises so he arranged to have it brought to the dealership . I test drove it and really liked it! I would recommend Grapevine Ford to anyone they have a lot of new vehicles in stock. Ask for Landon!

Although I did not end up buying the vehicle, I was provided with great customer service. They came down a little bit on the asking price and have followed up with me

Great service. Will come back again. Thank you for all your help. Always a pleasure to come here. Thank you thank you thank you thank you ??

Miguel was awesome and very helpful! He answered all my questions and was very patient. I had a pleasant buying experience at 5 Star Ford in Lewisville, and definitely would recommend.

Everything was excellent. Juan was so kind and kept me informed the entire time my car was being taken care of. I did not have to wait long at all! I love bringing my care to Westway because I bought it here and the people are always so helpful and Juan Torres was so kind and helpful and made sure everything was taken care of! Thank you!

Moody Sterling was awesome going over everything and being patient while I ask all my questions. I would recommend him to anyone looking for a new vehicle.

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Was able to schedule when I wanted and all my services completed and vehicle washed in just 2 hours. I am a.loyal customer. I look to the blue oval as the authority because they built it and no one knows better how to service it.

Was contacted to repair recalls to the vehicle. The service was great, they even delivered my vehicle home once the work was completed. Good Experience.

Jaylyn and the stuff were just amazing. I just love them all? Wait time was spot on. I will always pick this store for all my services for my car.

Great service everyone was welcoming and nice gave me a great trade in value and best deal on the brand new truck love my experience was fast and easy I recommend talking to Tommy! Great sales man and likes to get things done

I scheduled for a home pick up. No one showed up, so I called to see what happened. It turns out my online reservation went to the wrong dealership. But the advisor immediately got a pick up set up, and got my vehicle to the dealership. They got all the work done and even took care of some recall work that my vehicle needed. I have had nothing but great experiences here, and I will continue to co.e herefor all.my service. Thank you!

Came in for repairs, decided to trade it in. Communication was good. Smooth transition over to sales. Blake was great to work with. Will be back

Marissa went above and beyond. She had the keys ready, vehicle history printed out, and walked the truck with me. She knows her stuff. She set the bar in customer compared to the other dealerships. I'll will look first to work with her and Five Star from here on out.

After a little misunderstanding, we were able to work out things and end with a positive outcome after all. Thank you for listening to my concerns and correcting them

LaShaundra was an awesome sales rep, she made sure all our needs/wants were taken care. Couldn't be happier with her customer service. Sweet lady.

Thanks to Nathan, Nick and Jack ( Manager) they have gone above and beyond to make this first time customer very happy. I appreciate the 5 star service. I love my new Bronco Sport Heritage Edition. I will definitely refer others to shop at Autonation Arlington, Texas.