New and used 2025 Ford Escape ST-Line for sale near River Rouge, MI

Well this was my first time ever really experiencing when it came to buying my first car really, and I would really recommend anyone in the area that I know to try see for themselves for how welcoming the experience was and how both understanding, and no bull corners everyone working there that I had experience both meeting and talked to. One of which whom goes by the name of Mark T. O'Bryant whom handled getting the amazing Bronco Sport that I wasn't as sure at first about getting but quickly grew on me the more I got behind the wheel, he made both understanding things about the car and the entire process from sales to how he handled himself to be both hugely refreshing and that it felt it made the whole process feel less nervous as the day rolled on. I would indeed recommend having someone as kind and professional such as him when looking for another car from the this dealership I would do it all over again there, no doubt about.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Service not friendly tried to get oil changed twice turn ed away without options I went to ferndale location great service

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Shawn Burchi was the best salesperson I have ever dealt with! I will recommend her to anyone that wants to buy or lease a new car!

Thank you Angelo for assisting us with finding the perfect match vehicle. We were looking for a New 2022 Explorer with the second row BENCH seats for the last few weeks. Angelo called us that one became available and 40 mins later we were on the lot looking at it and decided it was the perfect match. Angelo is the true "KING OF CARS"

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

Franco Esposito is a great salesman. He took over for my old salesman who retired and has been a great replacement! Very helpful to help make my decision and great communication!

Jason J and his Team at Suburban are truly outstanding. They were fast, professional and efficient. Most importantly they inspired a sense of trust and I will be taking my new F250 to them exclusively for service.

My sales person Tommy White was great, knowledgeable, and very professional. The facility was very clean and everyone was really kind. Everything that I wanted in the car I received thank you. I?m happy.

Was looking to buy a late model used car and found the exact model in stock. Took a test drive, discussed with the salesman, Tommy White and made a deal. He made the whole process easy to complete They had to replace one part on the car and it was done quickly. Highly recommend this dealer!

Excellent service, lots of choices. Helpful without being pushy. So nice to find someone who listens to our needs.We have found out Ford dealership for life!

Employees were welcoming, kind, and the environment was pleasant. Jackie was amazing and helped me to find a vehicle pretty quick and provided me with an abundance of resources. Customer service was phenomenal, I love the car that was chosen for and I?m going to continue being a customer. Thank you Jackie and Ford Conpany for making this a wonderful experience.

Mike Gentry is always a joy to work with. He knows what i want and always goes out of his way to help me acquire just that. The showroom was clean and open but yet, still private. The best experience was being received amongst an abundance of flowers and plants.

Walked in as a drive by to shop around. I spoke with Trevor and right away I felt at ease. after some good back and forth, I was able to get a low mileage ,Under KBB truck. The process was easy and the entire team especially Trevor was great to deal with.

A week ago I was car shopping. But no more. Trevor took the time out to analyze my needs and found the perfect vehicle for me and my family. He got me all the way together. So I recommend you pull up to Atchinson Ford and ask for Trevor!

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.