New and used 2025 Ford Escape for sale near Cookeville, TN

Everyone was so friendly and their work is very quick. Definitely do recommend and will be back for services! I had to have my engine replaced, they kept me updated the whole time, and had it replaced in less than a week.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Great experience! Christy and staff were super helpful and wonderful to work with. Highly Recommend!

I had the absolute best time here. I have bought more than thirty cars in my lifetime and this was by far the easiest, friendliest, and most enjoyable experience purchasing a vehicle. They have my full endorsement.

Good experience. Needed work on key switch. Key was locked in and would not release. Had to make multiple trips to service dept before problem was fully diagnosed and repaired, but overall I?m very satisfied. Was given an unsolicited parts discount to compensate for having to make multiple visits. Want to especially recognize service rep, Greg Copley, for his professional attention and courtesy.

Excellent service and professionalism. Honest place to purchase a vehicle and do business. I will seek Edd’s out likely in the future due to said experience doing business with them.

I am from Michigan and needed service on my Maverick. I called the service department explained my situation and they got me in that day within a couple hours and looked it over and told me it was safe to drive and also did a oil change and tire rotation for me. Thomas was very professional and very helpful given my stressful situation and did everything possible to help me out at the spur of the moment. I would highly recommend the dealership’s service department for all your service needs. Maria

This would have been a five star review, I’ll share why after the kudos. The service department accommodated my every need in getting an overdue warranty recall taken care of (I had just bought a 2021 Bronco from a local dealer; more on that in my review there). When I first schedule the work I was told it would only take about an hour, so I had planned to wait. The very next day they called to let me know that the time estimate was in error, that it would take up to six hours to accomplish. I rescheduled for the next week, when I had plans to be out of town. They took my vehicle in, ran the tests required, and let me know the results (all good) by the end of that day. My only complaint? When I dropped my vehicle off for service it had a full tank of gas. When I retrieved it after service it was a quarter tank low; thus the one star minus.

I bought my F350 in another state but the service department is fair and very qualified. I actually live much closer to a Ford dealer but East Tennessee Ford is my new dealership. When I buy, trade, and service, I'll be Crossville. Furthermore, Heather is a first class advisor. . I am a Ford guy but over the years I haven't found many dealerships with the integrity of East Tennessee Ford. I want to thank you giving me comfort to know that I have a honest dealership to visit.

Great experience and customer service. Staff was very friendly and helpful. Definitely would recommend to anyone

Great service from the sales department up to finance dept. Thank you Charles, Andrew and Gary you made my experience there an easy one when purchasing my new car. Excellent service all around!!

The service department was exceptionally busy but my oil change was completed in a very timely fashion. I am always completely satisfied with Xavier?s professionalism. This time he showed me things about my Ford App I did not know.