New and used 2025 Ford Escape for sale near Prospect Heights, IL

Everyone was friendly. Took care of what needed to be done. Didn't have to wear a mask. Made sure i was ok and didn't need anything since it was longer than expected with brakes

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

Outstanding service advisor and technician! All services performed on time at quoted price! Highly recommend!

Great service, The dealer picked up my car and dropped it off after service.

Had no problem everything went well,I just recommend ,faster communication,between the dealer and buyer,I would definitely recommend this dealership.I came from another state to purchase.

Fair Oaks was the only LIncoln dealer that had (in transit) the exact 2025 Lincoln Aviator model and color scheme we were looking for. We were able to connect with them online and make a good deal on the purchase without having to make the extensive drive to the dealership. Krystal (internet sales manager) was great to work with. She handed us off to Eddie to complete the paperwork. All documents were completed online in the comfort of our home, and Eddie delivered the vehicle to us at home the day it arrived. Eddie continued to follow up after the sale to make sure we were satisfied and answer any questions we had about the vehicle. I can highly recommend this dealership.

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

We bought a '23 Tahoe Z71 and the sales process couldn't have been more seamless. Our salesman, Paul Degrazia, was terrific and made the purchase an enjoyable process, which is pretty rare. We came to terms quickly and we were finished within a couple hours. We love the vehicle and definitely recommend Bill Kay and Paul.

Thank you to Teresita and Money Carlos they were great and provided great customer service to our family. We love our new 2018 Journey! Keep doing a great job friends!

In spite of my mobility, Sales-Chester, did outstanding job. Attention to detail, helping to setup Test drive of The Ford Edge, & working as an overall quarterback to keep everything moving. A great experience!!

Adal and Ignacio were very very very helpful and energetic i would recommend them for all my purchases and all my families and friends purchases i will tell everyone about them and that hopkins ford is the best dealership ever and gives awesome deals and makes dreams happen!

Just purchased a Toyota Highlander from the dealership! Cecilio was great, super helpful, easy to communicate with and made the process very simple. Dave also was very helpful!

This was the best car buying experience I have ever had. Bryan (sales manager) is awesome and very friendly! He made the process very smooth and did not haggle me through any part. Eddie (finance) was also notably very helpful and friendly. He showed me the warranty but did not give me a hard time or pressure me into anything other than I came for. He even helped me with a discount for what I originally came in for. Overall 10/10 facility, staff and experience!

Jon David is an asset to your company he’s a gentleman and a scholar. He put a deal that I won’t forget, and I won’t forget him. My son was very happy and he treated him with courtesy.

Jim was my sales rep. He was very nice and welcoming. Jim did an excellent job at explaining all the bells and whistles Volkswagen had to offer. He is definitely thorough and patient.

We purchased a used car from them. They made the process so easy! They provided personalized service. Everyone was friendly and professional. The whole experience was positive.

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

Great service from Eduardo. I don’t much about cars but he helped find one that best fit my needs.

My search for a used truck started with 3 dealers . Mo was my salesperson at Bull Valley Ford, he explained everything and was pleasant and knowledgeable. I recommend shopping with Bull Valley Ford and ask for Mo for a smooth experience. Bob R

Good staff and easy to enquire and buy car from this dealer Good staff and easy to enquire and buy car from this dealer Good staff and easy to enquire and buy car from this dealer