New and used 2025 Ford Escape SUVs for sale near Ashford, CT

I am very particular as to who works on my vehicle. I have always trusted Ray Seraphin Ford and would not take it anywhere else for maintenance. Work has always been done in a timely manner and more importantly, done right the first time. Thank you to the technicians, the gals at the service desk, and Craig and Bruce for another excellent service visit and job well-done. See you again soon.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Everyone was very helpful and friendly . I originally went in a Monday to look at cars and drive away Tuesday in a 2022 Ford Escape with 5 miles on it . Very happy and will gladly refer friends and family to go there !!!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Ed Welles and Bob Cerins were great! They did their best to keep us updated and didn?t try to rip us off.

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

Super convenient and repairs completed quickly. They did not try to oversell extra services and communicated throughout the process. Very friendly and customer focused. Thank you.

We arrived at Ira Ford for a scheduled 8:45 AM appointment. We arrived on time. The appointment was for a switch of tires, regular tires for snow tires, which I had with me. We registered and subsequently waited in the very pleasant adjacent area. We initially heard nothing.Around10 AM,Enodora O?Connor, who had checked us in, came by and stated it would be a little while before car would be available. This was an hour and 15 minutes after we drop the car off for the tire swap She stayed. I asked if she could tell how long it would be. She stated she would find out. She came back a few minutes later and stated that the car was now in the bay and that it would be an hour to an hour and a half. We finally checked out around 11:20 AM, 2 1/2 hours after we presented. I am somewhat displeased that it took 2 1/2 hours to have a set of tires switched. I had a scheduled appointment. Enodora ws wey patient,quite empathetic to my concerns.She was the only positive aspect of the visit. I presented for a tire swap,winter tire placement.I had tires in my car.Arrived at scheduled 8:45 AM.Proceeded to the very pleasant waiting area.At around 10 AM,Enadora O Connor,who had checked me in,came by,was very apologetic about the wait and stated that would not be too long.It had now been 1.5 hours since we presented the car.I asked if she could provide us with a remaining time.She left to inquire and came back informing me that the car was now in the bay and would be an hour or hour and a half! I find it difficult to accept I takes two and one half hours for an experienced mechanic with all tools and equipment needed,To swap four tires. Enadora was the only positive aspect of that visit.She was very patient,empathetic and made a great difference in the rxoeriences of the day. difficult

Jake was amazing! He was knowledgeable, polite, kept me informed throughout the whole time I was there. He made sure to explain all the details of the work being performed on my car.

I dealt with John and Bill and had a great experience buying my truck from Place. Very laid back atmosphere with low pressure buying process and no deceptive tactics used like so many other dealerships. Prices were fair for my new purchase as well as my trade without needing to do a bunch of arduous negotiating. Their service department has been great to me on multiple occasions as well, with fair labor rates and quick turnarounds.