New and used 2025 Ford Escape SUVs for sale near Idylwood, VA

We had a great experience at Koons and got an excellent deal on our new car. Would highly recommend!

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

I took my 2019 Ford Escape for routine maintenance, plus my AC was not working. DeShaun was my contact person. He kept me updated about the necessary repairs and found discounts where appropriate. He was professional, friendly and customer satisfaction was his main goeal. I am going to ask for him in another 5,000 miles. He was fantastic. C Hobson

To be completely honest, this dealership is not bad only if you are buying a new car that is already on the lot. They sold me a car at MSRP with no other hidden fees. The reason why I took a star off is because they're very, very pushy. They will try to sell you on a different car so hard that they're trying to get rid of, and will keep pushing you to purchase warranties and all. They have a super hard time hearing no. If you keep standing your ground and don't get pressured into doing something you really don't want, this is actually a decent enough dealership to purchase a brand new car from only.

Worked a deal out with Freddy Porto. Dominique set up appointment and Anwar took care of financing. Good crew, negotiation was fast enough. Buyers should do their homework, know their number, and be willing to take a deal or move on. I can't speak to service department and I am from PA, but sales experience was pretty good. Better than what reviews are saying. Thank you and your team for helping me get my Ford Escape!

I love my new car! Mario Fernandez you were great. Britt Ford you have an awesome team and they were very professional. They truly gave me the best deal. I have been looking for a car on many sites for a couple weeks and I have seen a lot of cars. The cars were dirty and had misleading descriptions. I found my car at Britt Ford and I was totally impressed on the cleanliness and an accurate description of the car. I’ll be a repeat customer. Thank you Britt Ford!

Thanks to Alison, I had an excellent experience at Ted Britt Ford! From the start, Alison made the entire process easy and enjoyable. Alison was incredibly patient, honest, knowledgeable, and attentive. She took the time to listen to my preferences and helped me find exactly what I was looking for. The service level I received made a difference in my decision to purchase. If you want a stress-free and friendly car-buying experience, I highly recommend Ted Britt and working with Alison.

Good sales person and very knowledgeable. He explained everything about the car before and after the purchase.

Another good experience. Was able to obtain a great deal. Would definitely recommend to anybody looking for a Ford.

Richard of the service department saved my long distance road trip by cheerfully helping me get the CD out of my CD player. Thanks to his experience with unsticking his kids' video games and some packaging tape, he got it out of the CD player! Then he joyfully paired my phone with an older version of the sync system that I couldn't figure out to save my life! What a great wonderful guy! Now I love my Transit Connect even more!!

I received a great customer services from these 2 men. They are really friendly and understandable. I really recommend Ryan Plumb for future people that going to buy cars in this place.