New and used 2025 Ford Escape SUVs for sale near Marion, NY

Used fast lane oil change service work was completed within the time given. Video of walkaround provided. Recommend to schedule service and drop car off .

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Was just in for an oil change and tire rotation. Service writers were very friendly, and made sure my needs were taken care of. I was a waiter and they had my vehicle out and ready in a very reasonable amount of time.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Great communication and felt really comfortable talking to both the sales and maintenance crew. Customer service was great also.

Had a wonderful experience purchasing a second new vehicle from Van Bortel. The sales man was very helpful, low pressure, and did not waste my time. I will be back when I need my next vehicle.

It was a pleasant experience talking via phone and in person to Jerry Reyes. I explained what I was looking for, he suggested several vehicles that would fit my needs/requirements and I choose one. It took less than two hours over the two visits to sign all the paperwork and to make the down payment. Extremely satisfied with the entire process.

needed and wanted new tires for the winter. took less then an hour and I walked out feeling safe I don’t know much about cars. I just want my xxxx to work and be safe. I trust these guys. good people over there

My salesperson, Ricky, made my 2025 Ford Bronco Sport purchase incredibly easy. I had not been planning to buy a new vehicle yesterday when I brought my 2021 EcoSport in for service. But I decided to venture into the showroom and the rest is history. West Herr had many vehicles to choose from and It was easy to fall in love with my new Bronco. Ricky made financing, my trade in and insurance a seamless process. From the time I first stepped into the showroom until the moment I drove away in my beautiful new Bronco, it was about 6 hours! Thank you Ricky and West Herr Ford of Rochester. And Go Bills!

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

Zero pressure vehicle sales and excellent experience with vehicle service. I won't go anywhere else.

Great experience with the VanBortel service team. Had a new battery installed and the price was great and it was installed quickly. Friendly service staff

We initially came in to look for a vehicle for my hubby turns out that we both left out with cars mine was a 2025 Ford Bronco all the bells and whistles! I’m excited 😊my husband purchased a 2022 Ram loaded and the color he desired. We are so very happy that our salesperson assured us that this was gonna be a smooth transaction and it was. Thank you Joe Mora you are the very best and we are thankful for you. You deserve a raise👍❤️

My wife and I have over 50 years of customer services and operation experience combined. We tend to think we have a adequate grasp of quality service and operations. Our recent purchase was quite impressive. We made a purchase and decided to wait for the delivery so we were at the dealer for a few hours. At all times their team kept us informed of their progress, they always clearly and promptly answered questions and exceeded our expectations several times. The facility was very comfortable, clean and easy to find what you need. All of the employees genuinely seem happy and greeted us for the few hours we were there. We will buy from West Herr again!

J Burnette was my go to guy .Knows his stuff and is very cordial. The estimate was fairly priced and to my surprise the final cost was even less than the estimate. Pinch me . Had the Navigator back for a week and runs perfectly. So here it is Good people Extremely honest ,thorough, and they keep you up to date on your repairs Would NEVER go elsewhere Joe Stavalone

A couple of frustrating things, like a chip on the door I noticed after getting home. But generally positive.

It's a great place for service had a small problem but they were taking care of it sometimes parts take time to come in overall customer service is excellent. I would recommend West HERR to many friends thank you.

Took my car in for a Ford recall, Zac in Greece collision was fantastic from start to finish Very friendly, explained before and after service Ask for him! Ladies at collision desk we’re on top of things My car was clean as a whistle inside/ out when returned back to me I can say “nothing” about people in service dept where I received a loaner

Christine was great to work with, I appreciated that even though I had scheduled for a problem and to have a part replaced, she had more complete testing run and found that I didn’t need to have the part replaced which saved me money. The service was completed in less time than expected so it was a great experience.

They are all a very friendly, helpful, and knowledgeable dealership. I bought a used-car from them and am very happy with my purchase. Richard Barnard

We purchased a 2025 Explorer on October 16, 2025. Derrick Fedus was our sales representative. He did a great job in finding the car we wanted. He was very patient in helping answer our questions. He was very professional and easy to talk with. Ryan Kremer from acessories was very helpful and had the keyless key pad entry installed He helped answer a few questions and was very knowledgeable. Really nice young man. My overall experience was great.