New and used 2025 Ford Escape SUVs for sale near Palmer, MA

Super convenient and repairs completed quickly. They did not try to oversell extra services and communicated throughout the process. Very friendly and customer focused. Thank you.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Once again Place Motors has provided excellent service for my Class A motorhome built on a Ford F53 chassis. Place Motors is one of few dealerships that can handle large vehicles like my RV which is 31 feet long and over 12 feet high. It is so convenient having a local dealership that can handle larger vehicles as well as cars and trucks.

We arrived at Ira Ford for a scheduled 8:45 AM appointment. We arrived on time. The appointment was for a switch of tires, regular tires for snow tires, which I had with me. We registered and subsequently waited in the very pleasant adjacent area. We initially heard nothing.Around10 AM,Enodora O?Connor, who had checked us in, came by and stated it would be a little while before car would be available. This was an hour and 15 minutes after we drop the car off for the tire swap She stayed. I asked if she could tell how long it would be. She stated she would find out. She came back a few minutes later and stated that the car was now in the bay and that it would be an hour to an hour and a half. We finally checked out around 11:20 AM, 2 1/2 hours after we presented. I am somewhat displeased that it took 2 1/2 hours to have a set of tires switched. I had a scheduled appointment. Enodora ws wey patient,quite empathetic to my concerns.She was the only positive aspect of the visit. I presented for a tire swap,winter tire placement.I had tires in my car.Arrived at scheduled 8:45 AM.Proceeded to the very pleasant waiting area.At around 10 AM,Enadora O Connor,who had checked me in,came by,was very apologetic about the wait and stated that would not be too long.It had now been 1.5 hours since we presented the car.I asked if she could provide us with a remaining time.She left to inquire and came back informing me that the car was now in the bay and would be an hour or hour and a half! I find it difficult to accept I takes two and one half hours for an experienced mechanic with all tools and equipment needed,To swap four tires. Enadora was the only positive aspect of that visit.She was very patient,empathetic and made a great difference in the rxoeriences of the day. difficult

I could not be happier with my recent car purchase here! From start to finish the entire process with smooth, professional, and genuinely enjoyable. Aidan when above and beyond and I?m incredibly grateful for the outstanding service I received. Highly recommend to anyone looking for a quality vehicle and team you can trust.

Jordan got us right in when we called and were in the area. Come to find out, it was a tire pressure sensor that was the problem. We had a short wait, but it was worth it. The only question I have is the $100 deductible we paid. We have the extended warranty.

Good Ford Service. David Ralston is a great CS Representative. I use the VIP mobile service where they pick up my vehicle and return it when my service is finished.

professional service appreciated. Had routine car service and work done efficiently and expertly in a timely manner.. waiting area was pleasant and customer friendly. i was pleased with service.

I purchased my car from Place Motors in Webster, Ma., and won't trust anyone else to service it. Friendly people and a comfortable lounge to wait in. They're the best at what they do.

As an elderly lady, I have every confidence in them. They are nice to me and always help me with any concerns I have about my car.

All whom I have come in contact at your dealership have been VERY Nice! I dealt with Ashley and she was very professional and accomidating

I am very particular as to who works on my vehicle. I have always trusted Ray Seraphin Ford and would not take it anywhere else for maintenance. Work has always been done in a timely manner and more importantly, done right the first time. Thank you to the technicians, the gals at the service desk, and Craig and Bruce for another excellent service visit and job well-done. See you again soon.

Jake was amazing! He was knowledgeable, polite, kept me informed throughout the whole time I was there. He made sure to explain all the details of the work being performed on my car.

Was just fine on time did a great job wil keep useing Ira as my service center thank you again for your service thank you again a

Great experience. Fast, friendly, fair. Communication with Service Advisor Kyle was fantastic. Beautiful clean facility. Very impressed with the whole operation. General Manager Shawnee WANDLESS runs a well run store.