New and used 2025 Ford Escape SUVs for sale near Troy, MI

My sales person Tommy White was great, knowledgeable, and very professional. The facility was very clean and everyone was really kind. Everything that I wanted in the car I received thank you. I?m happy.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

I was a walk in first time customer and assigned to Mr. Raj Pallai an experienced salesman. He was affable, intelligent, competent and quite responsive both to phone calls and email requests. His pricing was very competitive and he followed through on what he said he was going to deliver. It was refreshing to work with such a professional.

Holly was absolutely amazing. Her customer service skills were incredible. The wait time was minimal, I had a oil change.

Bought/ leased numerous cars from Taylor Ford over the past few years, the last few from Brian Patton. I can?t say enough good things about everyone from start to finish. From sales team, to finance, to reception, to service and cashiers, I have only dealt with one thing which was minor and handled immediately and to above my satisfaction.

My Outback's ABS lights went on and I lost power steering. LaFontaine was the closest dealership to have it towed to. I called ahead to let them know what was happening and the tow would take about 2 hrs to get to them, and I would need a rental if possible. When we arrived it was a quick in take and they had my rental ready to go. They texted and sent video of the repair process, which made it easy to respond to while I was working. Was able to approve repairs over the phone, nice and easy.

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Arron Woodward was my salesman and he was great, would recommend buying a car from him

Love Roy O’Brien Ford. We buy all of our cars here. Currently have a Mustang, an Edge, and a Bronco. Buying experience is great, service and body shop are top notch. They are very responsive to questions and straight forward with pros and cons of different solutions.

Was looking to buy a late model used car and found the exact model in stock. Took a test drive, discussed with the salesman, Tommy White and made a deal. He made the whole process easy to complete They had to replace one part on the car and it was done quickly. Highly recommend this dealer!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Great service. Enjoyable experience. Top notch salesman and manager. Willing to work with you on the vehicle you are interested in.

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

Absolutely loved working with Brien he was very nice and got the job done!!!! Love my new Jeep

Saw used car on internet, stopped in to check it out. Kevin let me look over the car before approaching me. He was helpful answering my questions, explaining features. At NO time did I feel pressured to make a deal. We negotiated what I feel was a VERY FAIR PRICE. Car was handed over freshly washed and with ample gas to get me home. Well worth the hour and 15 minute drive. Kevin is a very fair, NO PRESSURE, friendly person to deal with. I would send anyone shopping for a vehicle to him. Nice waiting area, clean facilities, and free coffee too!

Michelle Havekost did a fantastic job of finding the right vehicle to match my needs, that was within my budget. Most of the information was shared either via email or phone call.

DeJuan Wiley is the best. Very helpful, he listened to everything we said and led us in the right direction. Love the vehicle.

Excellent customer service. Good selection of cars. Relaxed environment to discuss purchase. Not rushed into a decision.

I had an amazing experience at this dealership thanks to three outstanding team members. Michael Halloran went above and beyond to help me find the exact car I wanted at a price I was comfortable with. He was extremely responsive and made the whole process smooth from start to finish. Despise him being extremely busy, he made sure to give me his full attention when working with me through this process. Josh A was also fantastic. He took the time to answer every single one of my questions and made sure I felt confident in my decision. Malachi Link was incredibly helpful as well. He explained everything I needed to know about charging my new vehicle and never hesitated to answer my questions, no matter the day or time. Together, they made my leading experience stress free and enjoyable. Highly recommend working with this team!

Thanks again and shout out to the service department for always going a love nd beyond!! Thank you Christina!!