New and used 2025 Ford Escape SUVs for sale near Whiting, IN

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.

Need an oil change, got it down in good time. Every one was nice and even remind me that I have a $10 dollar coupon coming. Thank you for that I am very satisfied.

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

Kevin was great! He took his time with me to make sure I was happy and comfortable with my purchase. Very polite and good customer service. Definitely recommend this place to a friend. Good customer service!

Great location to purchase a new vehicle. Salesman are great not pushy at all and make the process seamless and quick. Good stock to pick from.

They went 400 miles to get my van couldn?t ask for a better experience. The best Ford dealer in the area and one of the best dealerships of any kind. Ask for Tin Heineken.

Great experience! Made it so easy to walk out with a new car. Ruben was very professional and knowledgeable.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Omar, (Service writer) went beyond to help me with what my vehicle needed

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Steve is always professional and courteous . Excellent work completed in a timely manner. Always ask for Steve for any and all help for this vehicle .

We felt ver welcome , sales person let us think about the deal, didn’t pressure us

The shopping and buying experience was quick and easy, even pleasant. However a slight issue after the sale took almost a month to resolve. Many promised return calls were never received.

Just picked up a new 2025 Explorer at Packey Webb. It was a smooth and professional purchase process. Ernie and Kevin took great care of me. You bet I?ll be back! I am really impressed with the recent changes Ford made to the Explorer.

Excellent service. I have no complaints. I always bring my car in for yearly service.

Excellent experience. I bought a car from out of state. Spoke with Frank several times about the car and pricing before I booked a flight. They did not add in any extra fees besides TTL and docs plus did not try to charge me more for an out of state buyer or paying cash. It was a cash deal so everything went smooth. My only complaint, it took about 2 hours to purchase even thought this was a cash deal. This is a very minor complaint but thought the process should have been faster.

Excellent sales service from J. R.! We are very pleased with our recent purchase, and J. R.'s patience, professionalism, and assistance was greatly appreciated.

Great Experience Working with Tray at Murgado Ford I’ve been shopping around for a new work truck, and I can honestly say that working with Tray at Murgado Ford has been a great experience so far. A friend of mine recommended Tray after they had a positive experience purchasing a vehicle earlier this year, and I’m so glad they did. As a contractor who does a lot of driving and occasionally hauls a trailer, I had specific needs for my next truck, and Tray has been incredibly helpful in guiding me toward the right option. From the start, Tray took the time to listen to my needs and provided personalized recommendations that fit my lifestyle. He didn’t just try to sell me a truck; instead, he made sure to understand exactly what I was looking for, from towing capabilities to comfort for long drives. He explained the features of the 2024 Ford F-150 Lightning Pro AWD Automatic in detail, and based on my needs, it seems like it could be a great fit. What really impressed me about Tray was his approach to customer service. He’s knowledgeable, patient, and truly cares about finding the right vehicle for his customers. I never felt rushed or pressured, which made the entire process feel smooth and enjoyable. I really appreciate that he took the time to explain things and ensure I had all the information I needed to make an informed decision. Although I haven’t made the purchase yet, my experience with Tray so far has been fantastic, and I look forward to continuing to work with him. If you’re in the market for a vehicle and want someone who listens to your needs and provides honest, expert advice, I highly recommend reaching out to Tray at Murgado Ford.