New and used 2026 Ford Escape Active FWD for sale near Buckner, MO

Service Department a particular service agent D.M. I use every time I come in for service he is the best

I'm deaf so buying a car is not easy lots of things are not easy but they very happy texted my to talk to me someti.es it's hard buy anything most are rude and yell when I s a.c y I'm dear lol why yell still cant hear but they had no problem with texting with me also was not rude when I disided not to buy any car at that time and made sure I had a way home offered to call someone or a cab just very helpful in all told me to text if I changed my mind

Loved the service not only were they on time but got the car back in a timely manner with little to no hassle

The experience was good from start to finish. Jeff was easy to work with and patient. Took several days to pull the trigger. . .

Parker did a great job helping me order an Expedition. He kept me updated on when they would start to build it, and when it would be delivered once it was completed. It actually was delivered a lot sooner than expected. I appreciate his help making the process a lot easier!

Charlie was awesome ..got me a great deal and everything was really easy to get done and on the road.

I have had my other car serviced at Metro Ford on previous occasions. Salesperson was very good at listening to what I wanted. I had found an SUV online that I was interested in. Went to the dealership to to see it. My salesman took me out to look it over and explain all the options on it. We went on a test drive of which I felt very comfortable. All my questions were answered. I was taken to the finance manager. I told him what extras I was interested in. He was very nice and throughal . Didn't take long to get my financing approved. Everything was explained to me on payments and financial facility.

Erick Phillips has treatment us well for years. We made the mistake of buy a car elsewhere and ended up getting screwed with a bunch of add ones. Any time we buy a car from metro ford they always treat us well and don't sell us anything we don't want. We will always buy from them.

Came and got the truck, did the needed work and brought it back to me all the way out in Olathe. great Service.

My car had to be towed and eventually scrapped due to a bad engine, but the whole team at Shawnee Mission Ford was great. Bryan in the service department was my main contact and he couldn’t have been better!

Took a long time between deciding on the car and walking out the door with the final paperwork. My main issue was with Patty. I called her after the license bureau would not accept the paperwork they gave me. I called the dealership and that was who they gave me to talk to. First of all, she was eating and talking at the same time. She told me to go back and tell them that they were wrong. I had set there for better than two hours. She acted like I was a bother. However, she called me the next day to see if I got it titled and licensed. I waited until a week later to go back. The license bureau was wrong, but I still did not like the attitude of Patty at the dealership. I?m pretty much pleased with my purchase. The salesman was great. I wasn?t push into buying stuff I didn?t want.

We have done business with Blue Springs Ford many times over the years. All dealings with them have been professional. Their service team is great.

My first time with the Ford Protect CSP coverage. While I sure did not want a trans-axle problem -- I got one. The team at Gary Crossley Ford, including Zachary and Chad, got the issue corrected. This dealership remains excellent. The tops!

Heather was very helpful and kept in contact. There were some bumps in the process because of parts not being available, other than that it was fine. They do need to get more courtesy cars for people to drive that belong to them so people don’t have to do through rental agencies and maybe wash the cars after the service or at least offer a was and a vacuum. I’m sure consumers would love that. Offer a showroom experience.

Chuck was wonderful to work with and very knowledgeable. He was straight forward and honest. Rick was a pleasure to do business with? they both have fun personalities.

The service lady was exceptional. She was courteous and kept us informed about the timeliness and cost of the repairs. She explained the need for each repair and made suggestions.

Really smooth, easy experience even with the current situation (social distancing, etc). We are very pleased with our purchase and enjoyed working with both Jackson and Noah. Thanks so much!!

Easy in and easy out the door with my newer truck and I think I got a decent deal. I have already sent a friend of mine to Metro Ford since I got my truck, and she ended buying from them as well.

We received knowledgeable, friendly and efficient service from all Blue Springs Ford employees without them pressuring us in any way. From sales to finance to technology instruction, everyone went above and beyond in assisting us and answering our questions. My vehicle of choice was priced well and checked all of my boxes. The entire transaction was seamless and painless. Well done, Blue Springs Ford!