New and used 2026 Ford Escape Active FWD for sale near Grapevine, TX

Although I did not end up buying the vehicle, I was provided with great customer service. They came down a little bit on the asking price and have followed up with me

Was contacted to repair recalls to the vehicle. The service was great, they even delivered my vehicle home once the work was completed. Good Experience.

I personally want to thank Gene, Jacob and Presley for taking a personal interest in helping a disabled combat veteran with the purchase of my new truck. What a true patriotic dealership family. Gene, Jacob and Presley went out of their way to make sure I was given the best deal possible along with making me feel important. On top of receiving the best care and deal, they are also going out of their way to make sure my vehicle has the modifications needed for my disability. God bless the entire Town East Ford family.🇺🇸

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Very professional and friendly, made the whole transaction understandable. The Truck is everything they reported it be on the money. It’s been a fun 3 or 4 days of ownership of vehicle, that I didn’t know was available. So far so good. I would say a A+, as far as I’m concerned. Thanks again I enjoy maybe doing business with you in the future David the salesman Was very friendly and the rest of the staff bent over backward to make this a very pleasant experience.

We had a great experience at AutoNation Ford in Burleson! Craig Parr was amazing to work with ? super friendly, patient, and really made the whole process easy. He went out of his way to make sure we got exactly what we wanted, helped transfer my vehicle from another location, and even showed up on a day he wasn?t scheduled to be in. Marshall and Preston from the financing team were also awesome and helped make everything smooth from start to finish. Marshall took the time to explain all the details, and remained professional even when I pushed back a little. Everyone we dealt with was welcoming and made the car buying process semi-painless. Definitely recommend checking out AutoNation Burleson and asking for Craig Parr if you?re car shopping.

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

Almost glad I broke down so I could meet some of the most friendliest people on the planet, if everybody gave service like that, they would be a lot more smiles around. Thank you very much for your kind polite service. The only shame is they don’t have 10 stars to give you.

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

I took my truck to Town East Ford and had a great experience. Dustin Bingham did an awesome job, getting me in and out and taking care of my truck.

As advertised. Truck was perfect financing was simple. David and Ali were amazing. In and out in under 2 hours including the test drive!

Great customer service from Aly he is great and very friendly and know how to make the customer happy and satisfied

Ticket 230312 - R Albin - This review is for the Service Department - which seems to be outstanding! My review may not be typical of their service, because it was my only visit to North Central Ford - but - there service for this visit was superb - especially when contrasted with my experience a week earlier at 5 Star Ford in Carrollton - which was terrible! North Central Ford and the Advisor, Chris Garner, were genuinely responsive, customer focused and attentive to every detail. I made an appointment to have my oil changed and the multipoint inspection for my 2011 Ford Ranger with only 73,000 miles. When I arrived they were actually waiting for me and immediately took my Ranger in for service and returned it to me within in an hour - just as they promised! Unlike 5 Star Ford, which did not meet me at the appointed time, and left me waiting for 20 minutes for a service representative to meet with me. It was like that Seinfeld Episode where Jerry is trying to explain to the rental car manager - what a reservation / appointment is! She clearly didn't know - and - neither does 5 Star Ford! They never showed - and - I left never to return! On the other hand - North Central Ford met me at the appointed time, completed the oil change and inspection and returned my Ranger in record time - because - they actually have a quick oil change service lane and actually do care about pleasing their customers! Since they're that concerned about pleasing their Service customers - I suspect that extends to their Sales Customers as well. The next time I'm in the market for a vehicle - North Central Ford will by my first call! Recommended!

We really had a great experience with Auto Nation. Our salesman was Griff & he was very nice & had an answer for any & all our questions. We went ?looking? for a vehicle for my wife & Griff went above & beyond. We discussed prices & models & within minutes Griff had a set of keys. He went to grab something for us to test drive & didn?t tell us what it was, moments later a 2022 Bronco sport pulled up & to our surprise it was Griff! We honestly were & still are blown away with that Bronco & Griff gave us his personal phone # made sure we knew to call him for any reason at All! Chris was the manager & Ranger was the finance officer & those 3 men made AutoNation of Burlson a great experience.

Another Autonation Ford quoted $10k for repairs. Autonation Ford in Burleson did the same job and several other repairs for $3.7k. Big difference and great communication. Thanks to Courtney.

Great service everyone was welcoming and nice gave me a great trade in value and best deal on the brand new truck love my experience was fast and easy I recommend talking to Tommy! Great sales man and likes to get things done