New and used 2026 Ford Escape Active FWD for sale near Lithia Springs, GA

Everything was taken care of on time with steady communication from the shop. I will continue to bring my vehicle to Group 1 in the future.

Terrance Lundy did his usual great job - Big T takes care of you! got want we wanted and took care of everything for great experience

This was an online purchase with salesman Roq Micheal’s. He was very helpful and made this online deal flawless. Reached a purchase price with Jonathan and felt confident to put down a $1000 over the phone. We had already did test drives in Chattanooga TN. ALM couldn’t even be beat even by Marshall Mize Ford. Great job ROQ.

I can't say enough about how amazing the folks at Lithia Springs Ford were and how great they treated me. I found my dream car online and when I inquired about it Donna reached out to me promptly to discuss it. I was a little nervous about negotiating the price of the car over the phone so I wanted to get my own financing. I spoke with the sales manager Mr. "Super" Mario Rencher and he was amazing and eased all of my doubts and fears. He assured me that he was going to take care of me and he certainly did. After finalizing the price range that I wanted for the car I decided just from the phone conversations from the 2 of them that they had earned my business. When I arrived at the front I was greeted and Mr. John Paul worked with me on getting my dream car. Mr. Paul is an amazing person. He made me feel like he was selling a car to his own daughter. He was very knowledgeable and gave me some great advice. I don't care about the miles... Lithia Springs Ford will always have a customer in me.

Great service from Justin in the Service Department. Kept in touch with me while the work was being done, answered all my questions, gave me a good price.

Best used car buying experience! The sales staff was extremely courteous and helpful throughout the process. I would recommend this dealership to friends and family.

Maintenance service was great appointment was much faster than prior appointments. They kept me informed throughout the visit. Waiting area was clean and comfortable. Making the appointment online was user friendly.

Your team was excellent to deal with. We purchased from a distance and everything went extremely smooth I don't usually complete surveys but your service was excellent Thank you

Very satisfied. Great Job. Customer Service is very important in getting & keeping customers. Do unto others as you would have others do unto you. This is my favorite saying.

Was interested in a used car they had advertised. The salesperson I originally talked to (Destiny) was busy when we arrived, so she handed us off to Prodi. He listened to our requirements as far as our trade, and the price on their car. We were able to work out a deal that was satisfactory to both of us. During the process Prodi was friendly, respectful, helpful, and knowledgeable. I had a pre-approval from my credit union for the purchase price minus my trade. My credit union was not open (Saturday). The finance department was able to work around that issue so we could take the car that day. Overall, everyone we interacted with was very friendly and helpful.

On 8/23/25 After an exhausting search, we were blessed to be connected with Lloyd (Lincoln side) of Hennessy Ford Atlanta. We were looking for a specific used car I saw online (that we learned was located on the Ford side) but our GPS took us to the Lincoln side. The entire process from start to finish went smoothly and Lloyd made sure we felt valued every step of the way. I experienced a level of customer service with Hennessy Ford that is definitely lacking at other dealerships.(If you've ever been to Gwinnett Place Nissan you understand). Even though it was a used car and not their brand, Lloyd still thought it not robbery to call us to see how things were going with the vehicle. Now, that's service! I highly recommend Hennessy Ford and Lloyd to anyone needing a new or used vehicle.They really do care about their reputation!