New and used 2026 Ford Escape Active FWD for sale near Lone Jack, MO

The service lady was exceptional. She was courteous and kept us informed about the timeliness and cost of the repairs. She explained the need for each repair and made suggestions.

The experience was good from start to finish. Jeff was easy to work with and patient. Took several days to pull the trigger. . .

My first time with the Ford Protect CSP coverage. While I sure did not want a trans-axle problem -- I got one. The team at Gary Crossley Ford, including Zachary and Chad, got the issue corrected. This dealership remains excellent. The tops!

I have had my other car serviced at Metro Ford on previous occasions. Salesperson was very good at listening to what I wanted. I had found an SUV online that I was interested in. Went to the dealership to to see it. My salesman took me out to look it over and explain all the options on it. We went on a test drive of which I felt very comfortable. All my questions were answered. I was taken to the finance manager. I told him what extras I was interested in. He was very nice and throughal . Didn't take long to get my financing approved. Everything was explained to me on payments and financial facility.

Erick Phillips has treatment us well for years. We made the mistake of buy a car elsewhere and ended up getting screwed with a bunch of add ones. Any time we buy a car from metro ford they always treat us well and don't sell us anything we don't want. We will always buy from them.

Service Department a particular service agent D.M. I use every time I come in for service he is the best

Took a long time between deciding on the car and walking out the door with the final paperwork. My main issue was with Patty. I called her after the license bureau would not accept the paperwork they gave me. I called the dealership and that was who they gave me to talk to. First of all, she was eating and talking at the same time. She told me to go back and tell them that they were wrong. I had set there for better than two hours. She acted like I was a bother. However, she called me the next day to see if I got it titled and licensed. I waited until a week later to go back. The license bureau was wrong, but I still did not like the attitude of Patty at the dealership. I?m pretty much pleased with my purchase. The salesman was great. I wasn?t push into buying stuff I didn?t want.

Heather was very helpful and kept in contact. There were some bumps in the process because of parts not being available, other than that it was fine. They do need to get more courtesy cars for people to drive that belong to them so people don’t have to do through rental agencies and maybe wash the cars after the service or at least offer a was and a vacuum. I’m sure consumers would love that. Offer a showroom experience.

My salesman had superior knowledge of all the options of my new truck. It was a pressure free experience. I highly recommend Crossley Ford and tell’em Roscoe sent you.

Transmission was acting up so I decided to take it in for further inspection. Zach in the service department was super helpful. The turnaround time Was unexpectedly quick. They walk me through the process and overall was extremely helpful with their overall service. Thank you I would highly recommend them .

Ryan and Daniel were the absolute best !! Made it quick and easy trading in my truck for a new one.

We have done business with Blue Springs Ford many times over the years. All dealings with them have been professional. Their service team is great.

We received knowledgeable, friendly and efficient service from all Blue Springs Ford employees without them pressuring us in any way. From sales to finance to technology instruction, everyone went above and beyond in assisting us and answering our questions. My vehicle of choice was priced well and checked all of my boxes. The entire transaction was seamless and painless. Well done, Blue Springs Ford!

I recently bought a 2022 Ford Explorer. The staff was friendly and knowledgeable about the entire experience. I never felt pressured at all throughout the process. Everyone was welcoming with a positive attitude and a smile. The honesty and character of everyone involved was above and beyond expectation. Thank You to everyone, and I would highly recommend your next purchase to be at Blue Springs Ford. New or Used, this is my second purchase here in the last 3 years. My next purchase will definitely be with them as well.

The staff was great, they were knowledgeable, and very helpful. The whole experience was great. I am very satisfied and happy.

Amazing car buying experience. Ask for Stuart. I can't recommend him highly enough. Knowledgeable, friendly, helpful. Stuart is the salesman you want for your next car.

Chuck was wonderful to work with and very knowledgeable. He was straight forward and honest. Rick was a pleasure to do business with? they both have fun personalities.