New and used 2026 Ford Escape Active FWD for sale near Riverside, MO

Charlie was awesome ..got me a great deal and everything was really easy to get done and on the road.

Fast and efficient. Very low hassle, Corbin had us fixed up in no time. Everyone at the itasca facility was working to make the process as painless and quick as possible.

My first time with the Ford Protect CSP coverage. While I sure did not want a trans-axle problem -- I got one. The team at Gary Crossley Ford, including Zachary and Chad, got the issue corrected. This dealership remains excellent. The tops!

I'm deaf so buying a car is not easy lots of things are not easy but they very happy texted my to talk to me someti.es it's hard buy anything most are rude and yell when I s a.c y I'm dear lol why yell still cant hear but they had no problem with texting with me also was not rude when I disided not to buy any car at that time and made sure I had a way home offered to call someone or a cab just very helpful in all told me to text if I changed my mind

Service Department a particular service agent D.M. I use every time I come in for service he is the best

I have had my other car serviced at Metro Ford on previous occasions. Salesperson was very good at listening to what I wanted. I had found an SUV online that I was interested in. Went to the dealership to to see it. My salesman took me out to look it over and explain all the options on it. We went on a test drive of which I felt very comfortable. All my questions were answered. I was taken to the finance manager. I told him what extras I was interested in. He was very nice and throughal . Didn't take long to get my financing approved. Everything was explained to me on payments and financial facility.

The experience was good from start to finish. Jeff was easy to work with and patient. Took several days to pull the trigger. . .

The service lady was exceptional. She was courteous and kept us informed about the timeliness and cost of the repairs. She explained the need for each repair and made suggestions.

Loved the service not only were they on time but got the car back in a timely manner with little to no hassle

Really smooth, easy experience even with the current situation (social distancing, etc). We are very pleased with our purchase and enjoyed working with both Jackson and Noah. Thanks so much!!

Heather was very helpful and kept in contact. There were some bumps in the process because of parts not being available, other than that it was fine. They do need to get more courtesy cars for people to drive that belong to them so people don’t have to do through rental agencies and maybe wash the cars after the service or at least offer a was and a vacuum. I’m sure consumers would love that. Offer a showroom experience.

My salesman had superior knowledge of all the options of my new truck. It was a pressure free experience. I highly recommend Crossley Ford and tell’em Roscoe sent you.

Transmission was acting up so I decided to take it in for further inspection. Zach in the service department was super helpful. The turnaround time Was unexpectedly quick. They walk me through the process and overall was extremely helpful with their overall service. Thank you I would highly recommend them .

Came and got the truck, did the needed work and brought it back to me all the way out in Olathe. great Service.

Good customer service. Scott made sure all of our issues were resolved to our satisfaction.

Erick Phillips has treatment us well for years. We made the mistake of buy a car elsewhere and ended up getting screwed with a bunch of add ones. Any time we buy a car from metro ford they always treat us well and don't sell us anything we don't want. We will always buy from them.