New and used 2026 Ford Escape ST-Line AWD for sale near Lily Lake, IL

I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.

My sales rep, John Czech, went the extra mile! He listened to my questions and concerns and put me in the perfect car for me. John brought all his many years of experience to helping me with my purchase.

We purchased a used car from them. They made the process so easy! They provided personalized service. Everyone was friendly and professional. The whole experience was positive.

Jorge was a knowledgeable salesman and made the process easy & fast! Very clean & inviting dealership. We were very happy with the whole process & everyone that assisted Jorgecwas great

Consistently good, friendly, knowledgeable service. I’ve been a customer for several years, and appreciate the excellent crew at AH Ford.

J.B. was the BEST! My Engine light went on right in the middle of a Chicago Snowstorm. J.B. made this into a wonderful experience. The customer service was fantastic. The timing for my vehicle getting fixed worked very nicely.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

The process is quick and efficient. The service department is professional and they communicate with customers very well. I had Oliwer as my contact he was knowledgeable and very professional.

I had a positive experience with Al Piemonte Ford in Melrose Park. I just lost my father. My dad did business with them when he was alive, and recommended them. Eddie Rodriguez was the sales agent that took care of him. He remembered me, was compassionate, knowledgeable, helpful and expedited the transaction in a fair manner. Thank you.

We had a great salesperson - Elliot S. and he was very helpful, and Al P. was great for the financial portion. Both worked hand in hand to make a great buying experience!

This is my Second purchase with them, they have a excellent team and overall great experience with tons of details explained.

Great service, The dealer picked up my car and dropped it off after service.

Quick and East to get my car in for the recall issue. The time it took was a lot less than what they thought it would be, plus they washed my car. Nice Job!!!

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Everything went well. Only took 2.5 hours from in the door to driving home with a new car, including a trade in and financing.

Omar, (Service writer) went beyond to help me with what my vehicle needed

We purchased a new Ford Explorer. Excellent price with no pressure. An all around pleasant experience.

Let me start by saying Wickstrom auto gave me the best car buying experience ever! David the credit manager was fantastic! Woody the salesman was equally as accommodating. These guys were so thorough, that I literally walked in shook hands and drove out. They gave me a good price on my trade. I would recommend Wickstrom auto to everybody! They will do right by you!

I went to Hawk St. Charles with the intention of just looking at the Broncos. I test drove 2 . D.J. Was my salesperson . He was so well informed on both vehicles. Showing me all options. I easily made my decision to buy the Big Bend Sasquatch. I got a great deal. I couldn?t be happier with my purchase. I?m obsessed! Thank you to all of Hawk Ford St.Charles. I will be recommending you to all my friends and family.