New and used 2026 Ford Escape ST-Line FWD for sale near Hutchins, TX

Peggy does a great job. Always attentive to my needs. Always goes extra mile to make sure I?m satisfied. And, always honest about what they can and cannot do.

Great experience. Juan was Super helpful. Turns out the new part was faulty. Juan took it right back and get me a rental. That was a huge relief.

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

I personally want to thank Gene, Jacob and Presley for taking a personal interest in helping a disabled combat veteran with the purchase of my new truck. What a true patriotic dealership family. Gene, Jacob and Presley went out of their way to make sure I was given the best deal possible along with making me feel important. On top of receiving the best care and deal, they are also going out of their way to make sure my vehicle has the modifications needed for my disability. God bless the entire Town East Ford family.🇺🇸

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Was contacted to repair recalls to the vehicle. The service was great, they even delivered my vehicle home once the work was completed. Good Experience.

Outstanding experience!! Will definitely do this again! Technician was so nice and he did the job quickly. This was very convenient and the customer service when scheduling was excellent!

Customer service was very friendly and not pushy at l. Job was done correctly and fast, no hassle at all. We for sure will be coming back for our future vehicles needs.

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

On time and courteous. Made transaction easy and pain free. Very courteous and very professional

Service was great. Service advisor was great. Dealership was clean and offered drinks. Service Advisor told me all about what was being done and how long it take.

The experiance was fast and easy and enjoyable. The staff (saleman) was very knowledgable and explained everything and I got what i wanted for my trade in. The finace guy was also fast and very knowledgable and explained everything to me in detail

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.