New and used 2026 Ford Escape ST-Line Select AWD for sale near Adelphi, MD

Excellent service for the recall I had on my truck. Craig was great to work with.

The car buying experience was so smooth. We traveled an hour and a half to check out the car. Jordan had the car ready for us and we were test driving it within minutes of arriving. Jordan was very open, nice and made our experience wonderful.

Good customer service and nice waiting area. I've had my car serviced there several times. It's a tad on the expensive side, but I always get an appointment when I need it. They are convenient and they also have a shuttle so you don't have to wait at the dealership while your car is being worked on.

Pretty straightforward transaction with Spencer And manager Mike, will buy again in the future at koons Baltimore ford Love my new F150 lobo

Excellent service. Employees are exceptional. Even on their day off they took the time to attend to me and be sure that I would find what I was looking for. Lender is very charismatic and professional. I recommend the dealer 100%. Thank you very much Pete and Eric for your excellent service.

This place was awesome. Everyone was friendly. I had the best sales person and even the finance manager was awesome. I will be a returning customer. They made me feel like a friend and not a customer.

Just bought a new 2022 Hyundai Kona at Bob Bell - James Franklin is the best sales consultant I have ever worked with. He made the entire process simple and easy, very honest and upfront. I recommend going to James for your new Hyundai - he will not try to tack on hidden fees, will listen to what you are looking for and help you get the best deal possible. By far the best car buying experience I have ever had.

We had the best experience working with Michael Zeller for our car purchase. Michael was amazingly knowledgeable, helpful, and found us the unicorn car that check all our checkboxes (including price). I highly recommend working with Sheehy of Gaithersburg and especially if you are lucky enough, having Michael Zeller as your sales associate.

Dealership had great customer service and it was very pleasant. Everyone was super nice and respectful

To be completely honest, this dealership is not bad only if you are buying a new car that is already on the lot. They sold me a car at MSRP with no other hidden fees. The reason why I took a star off is because they're very, very pushy. They will try to sell you on a different car so hard that they're trying to get rid of, and will keep pushing you to purchase warranties and all. They have a super hard time hearing no. If you keep standing your ground and don't get pressured into doing something you really don't want, this is actually a decent enough dealership to purchase a brand new car from only.

I was running a little behind and wanted to get my oil changed prior to a Dr appointment. The service writer was a Rock Star. Got my truck serviced zippidy do da and off I went. Made my appointment with a few minutes to spare. I can’t thank him enough. I’ll do better about getting there earlier. Thank you again for making it a great experience.

Just purchased m 7th truck from general manager Dennis Koulatsos. I've been buying trucks from Dennis since I first met him in 1991. He is the consumate professional, and I've referred all of my family members and dozens of friends to him, and he's taken very good care of all of them. Dennis is fiercely loyal, a man of his word, and he always goes the extra mile.

A sales professional named Kevin helped me get a great deal. He was very professional and courteous. When the bank wasn’t cooperating, Tony stepped in and got me a deal with a better interest rate than the bank was offering. This saves me almost $9k over the course of my loan. Tony also replaced the key fob with a new one, which I’m sure isn’t close to cheap on an Escalade. The lounge is very nice, with free coffee and water. Shuttle service is also provided.

Come in with a plan and Koons will help you along the way with the process. So I?ve got no regrets about the process.

You know you are having the best Car Sales experience ever, when it has been over a month since your sale/purchase was made and yet your Sales and Management Team are still reaching out to make sure that with holidays, inclement weather and anything else unexpected?that all remains ?excellent, and exceptional!? The same way it was when I drove off the lot! Moe, Ramon, and the rest of Koons Ford Falls Church took such good care of me, and still are! They are the most professional and courteous sales team I?ve ever worked with and if you haven?t had the pleasure of purchasing a new or used car/truck/suv from them?I highly recommend you give Moe a call or an email! You will not be disappointed! A++++ Service that continues past the sale!