New and used 2026 Ford Escape for sale near Montebello, NY

My variceal was delivered a couple weeks early, but was not informed that I needed to complete purchase earlier as well. It made me scramble to get to dealer as I was traveling. All worked out and hopefully Ford will take notice so this problem is r=easily resolved.

Will was our sales representative. Excellent mannerism, easy to deal with,from the first day we walked in,never felt any pressure. The process was simple,and, quick. I would highly recommend the dealership and Will in particular, they exceeded our expectations. Thank you again to Rt. 23 Ford,we love our new Explorer.

My new Ford RV broke down on it's first trip. Ford performance center repaired the 1 problem immediately, so I could get it back right away. They have also ordered the other part and will contact me when it comes in. They did an outstanding job!

This is my second experience with this facility and couldn?t be happier. My service advisor was very knowledgeable and easy to talk to. The facility is top shelf and your vehicle is taken care of and clean.

I had a Bronco I wanted to trade in after deciding to downsize so I sent in an inquiry to Wayne Ford using cars.com. I was a bit skeptical since I’ve never used the app, but their team reached out rather quickly and gave me a ball park for my trade-in through text. I took the drive over from Philly and met the representative, Eric, who reached out to me. I took my new vehicle for a test drive, sat down to discuss my trade in and he did everything in his power to help me get the price I wanted for my trade. I had two other dealerships in the area who were calling me for my trade-in but Eric did a great job hearing me out and pushing to maximize the trade in value of my vehicle while coming down on the price of my new car. After some back and forth, he got me in the ballpark of where I wanted to be and beat out the other two offers I had. It’s nice to be back in a spot where a car salesman wants to compete for your business and doesn’t fall back on the high chance that someone will come in and pay an absurd amount over MSRP. The financial representative, Jordy, was a great help as well. He wasn’t pushing or pressuring me to purchase a bunch of extra warranties I wasn’t interested in, he simply walked me through the options I had with Wayne Ford, what each covered and the costs associated with each one. I would highly recommend purchasing a vehicle here. Ask for Eric Federico and I am sure he and the team at Wayne Ford will take care of you!!

From the Gentleman who checked my vehicle in, Service Department Manager and all of the Staff, to the Gentleman who gave me a ride home and picked me up when my work was completed. They made me feel like they were glad that I was there, not a imposition. They confirmed the work to be done, they asked some questions about my issues so they could have a better understanding of what was going on. It gave me a sense of confidence in their knowledge and the service that they were to provide. I met the technician who performed my service, he has excellent knowledge of the 2003 F250 Super duty Diesel. He took the time to explain what was wrong and what he did to fix the problem. I have lived several places around the country and have dealt with a number of service departments, this, by far, was the best experience that I have ever had. Thank you very much for everything!!! YOU ALL ROCK!!!

Quick Lane and Chris Rosal are simply fantastic!! They take care of your oil change and whatever else you need!! I have been with Rt 23 Automall 10 years leasing and they simple are the BEST!!!

Very good service and customer service. I was able to purchase my vehicle. The salesperson and manager provided excellent service, and the atmosphere was very pleasant.

I purchased a new f-150 last weekend. The manager Solomon was extremely helpful and very professional. The process was super quick and easy. I definitely recommend these guys to anyone looking for a ford.

I bought a 2023 Ford Explorer from Route 23 Automall. From start to finish the process was transparent, quick and easy. The sales manager, Solomon, went above and beyond to answer all of my questions and make me feel as comfortable as possible with my purchase. I did not feel pressured in any way unlike at most dealerships. It was a pleasure doing business here and I highly recommend buying a car from Route 23 Automall!

Route 23 Auto Mall makes you feel like family. Shout outs to Solomon and Lenny! 15 years and a dozen cars later.

The service staff here were excellent, they listened to my concern seriously and fixed a problem the car had for months - it really was a relief! They also went out of their way to do a thorough review of the cars condition and let me know a couple of things to look for at the next checkup. Professional throughout, and the shuttle service was a really lifesaver.

Routine maintenance was fast and hassle free would come back again for service. However, the sales team could learn a lot from the service team in terms of professionalism, timeliness and good service. Service Team A+ , Sales Team F-

My experience with purchasing a car at Nielsen Ford in Morristown was excellent! After seeing an advertisement on Facebook for a 2024 Ford Edge Titanium SUV, I stopped by the dealership and Orhun Varol was the salesman who helped me. From the Test Drive to the negotiating selling my current car to Nielsen Ford, Mr. Varol kept things going smoothly. He took the time to answer all my questions. I drove out of the dealership a few hours later in my new car, thanks to my excellent salesman Ohrun Varol. A+++